I am a type 2 Diabetic who made a 3:45 appointment with Dr Tortora for an open wound on my foot for…read morelast Friday. I received a confirmation call early that morning stating that the appointment at 4:00, so I asked whether it was at 3:45 or 4pm, and a woman hung-up on me.
I had a lot going on that morning, so I just went on with my day and arrived at Dr. Tortora's office at 3:48 pm, where I was greeted by a woman with her chest out who arrogantly asked, "what do you want"?
I told her that I had an appointment at 4pm and she abruptly cut me off, again in an arrogant tone saying, "you don't have an appointment", to which I replied, "yes I do, and I actually confirmed it with you this morning". She stated, "you said you don't have an appointment today" and I told her, no, I asked whether the appointment was at 3:45 or 4
o'clock, then you hung up on me.
I told her that I wanted to see the Doctor, "immediately", and she went into the back of the office. I heard the Doctor yell, "we're done for the day" to which the woman in scrubs said something that I couldn't hear, and the Dr Yelled, "tell him to go find another Doctor". The woman in scrubs came out and said go find another Doctor then slammed the glass door in my face.
I had never been treated with such disrespect in my entire life, anywhere, especially in an office of a doctor, who swore in their Hippocratic Oath, to take care of the sick & wounded. Needless to say, I shall never step foot again in that office for as long as I live.