I had a horrible experience at Dr. Kao's office. I brought my eight-year-old in for an EKG which was performed by a nurse in Dr. Kao's office; I asked for a copy of the results, it was printed for me, and there were several concerns listed on the print-out, along with the words "abnormal ecg." I was shocked. I asked how much it would be to see Dr. Kao about the EKG, the nurse spoke with Dr. Kao about my request, and then I was told it would be $400. I couldn't believe Dr. Kao would not even come meet me in person, though she was right outside the hall, to just shake my hand and inform me that the EKG may be inaccurate. Being told that it would be $400 for her to see me made me think the EKG must be accurate. I made direct eye contact with Dr. Kao upon leaving, yet still, she said nothing to me. The next 24 hours were really hard for my family and myself - in shock about the EKG results, without any guidance given us by Dr. Kao. Based on the EKG from Dr. Kao's office, my child had an echocardiogram done the next day and we met with a different pediatric cardiologist who told me that my child's heart is normal and that it is likely that the leads were incorrectly placed for the EKG. I have spoken with Dr. Kao and she refuses to refund the $3000 that was billed for the echocardiogram - though we had that done due to the incorrect results of the EKG performed at her office. read more