I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

100% top quality work and customer service. They genuinely care about customers and the customer…read moreexperience. No pressure upsell. If your car needs something, then they'll let you know, no hidden costs or safety-shaming like a lot of garages. You know when some service advisors they try telling you your cabin air filter is dirty and you're poisoning your family or that your windshield wipers are going to get you killed. They took care of my Purdue student and his first experience of getting a car serviced on his own, and took the confusion out of the experience, gave him a nice discount even. Highest recommendations.

DO NOT RECOMMEND. My grandson was calling about his battery and the owner left him a disrespectful…read morevoicemail. As a grandma it saddens me to see how hateful someone like Tom could be. I can't include what the voicemail stated because of how many slurs he said but just know it wasn't pretty.

I don't even know where to start. Tom was just the rudest guy i've ever had to encounter with. He…read morewas disrespectful on the phone. Left a horrible voicemail that I don't wish anyone else had to receive. Please go elsewhere for a mechanic, you'll thank me later.

I brought my car there a little over a month ago with an oil leak. I told him i was pretty sure it…read morewas a warped plastic oil pan but the guy assured me it was the oil level sensor. He assured me that lots of cars have plastic oil pans and it's nothing to worry about. So i pay him $700 to fix it. Turns out it didn't fix my leak, was leaking just as badly. So i brought it back to him, and what do you know? Hes explaining to me on the phone that it's because the plastic oil pan was warped. He did seem to feel sorry and give me a good deal on replacing the oil pan, so i spent another 500. He tried to say that fixing one oil leak can cause another, but the oil was clearly leaking from the oil pan the first time i brought it in. I even have obvious photos of it from before I ever brought it to him the first time. I shouldn't have let him convince me it was the sensor. Could he be right? Maybe. But I think the evidence leans towards he made a mistake. Which is fine, mistakes happen. But he could at least admit it.

You're an auto mechanic and you're closing for a week around Christmas. You might put up a sign…read morethat says, "Closed for Christmas Break" or you might do what this West Lafayette, Indiana mechanic did: present the information --and proclaim the great good news....about God's arrival on planet earth.... He's also a very good mechanic. Fixed the heater in my car (a previously under-appreciated component!)... Gilliland Motors, West Lafayette, Indiana. Ask for Jonathan!

I want to start by saying this, I absolutely love my Mustang! It rarely has issues other than…read morenormal wear such as brakes and little things. However, I ABSOLUTELY WILL NOT LET ANYONE WORK ON MY CAR! EVER! I will only take my beloved pony to LYONS. He is honest, reliable, respectful, and his name and shop speak for itself. His schedule is busy but he will always get you in no matter what(usually the same or next day) . I know plenty of people who feel the same way about this guy and his place! Prices are always in affordable range. But most importantly I know my car is in good hands. He just gives the nice grandpa vibe! Who doesn't love that!! Plus his location is right downtown!

For decades I have relied on Ron and Ty to service/repair my vehicles, and in each instance they…read morehave responded promptly to my needs and provided great results plus sound advice at a fair price. Never an attempt to sell me something I didn't need. Tony B.

Absolutely amazing service. I was in a bad time-sensitive situation and Scotty and his techs really…read morehelped me out. Also LGBTQ+ friendly.

Very courteous and helpful manager and mechanics took great care of our oil change, especially…read morebeing new to town & Purdue University. Great referral from fellow colleagues! Closeby and will return for sure.

If you need your vehicle fixed you can trust these people. There honest kind and dont try and price…read moregouge you. They saved me $1900.00 coming here and we're honest with me I was quoted $2500.00 from car x and decided to get a second opinion and im so happy I did. Thanks Mr. and Mrs. Tire for being true honest good people just doing good honest business to help others out may you all be blessed.

Staff is knowledgeable and efficient. We go here for tires, oil changes, as well as other repairs…read more We have never been disappointed, their work is always great. My entire family goes to Mr. & Mrs.Tire and I recommend them often. They even helped me one day when I had a flat tire, even though they were completely booked! A+ service!

Way overpriced. I pushed back on the quote I got and Matt told me "that's how I know you don't…read moreunderstand the auto service industry" Guess what Matt every other place quoted me $200 less. Don't be condescending when people call you out for ripping them off.

Geez on a trip and got a flat. Made it to this clean comfortable shop. I picked up a bolt…read more Amazingly they don't charge for flats! In an hour they had me squeezed in & on my way. I'd give 10 stars if I could

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

Detailed service and diagnostic location. Fred runs a smooth and efficient operation and is an…read morehonest and trustworthy mechanic. I'll never take my car to the dealership for service again.

Automotive Imports is the only place my cars have been serviced for the last 25 years. Fred the…read moremost knowledgeable, honest and candid mechanic I have ever known. If Fred can't fix your car, no one can. Expect only the best from Automotive Imports.

Failed to respond to BBB complaint. Had to take our car to another more reputable business to fix…read morethe problems Ernie's couldn't not and more that he created.

Ernie's had my car for four months and still couldn't get the job done correctly. The car was…read moredelivered back to me without the radiator support replacement that they were paid to do. The radiator isn't mounted in the car because of this and the car cannot be operated safely. Many other parts were paid for without being replaced. The body work that was done was amateur level at best and they have refused to make it right. I wouldn't trust them to work on my daughter's bicycle.