I needed tube amp repaired and Kansas Guitar highly recommended I take my amp to Ryan Verthein an amp technician that they said is their tech guy! I gave a hundred down just so he would trust me to work on my amp he didn't ask for it I wanted to do good business, it was blowing a fuse when secondary was plugged in but stayed on with tubes lit as long as secondary was unplugged so the problem was isolated! I get amp back of 3 weeks an now the power tubes won't light an a couple of preamp tubes won't light! An he is putting his gages to everything a says the circuit passes continuity and voltage, everything reads out right including the ground but tubes just won't light!? For 1 that makes no sense at all if everything thing reads out properly then it would work! So he kept the $100 dollars and damaged my amp in multiple areas on separate boards! He was saying I'll need to replace the power tube board and preamp board! He took out low amp slow burners and placed in higher rating fuses in their place, that's a no no! You can go lower but not higher! Probably fried components! Like why did you refer me to this guy I trusted you when you advised me and referred me to him! Like he was playing games with my amp, if your recommended by a guitar store then you know everything must not read out right or it would work! That's very simple to understand! Now an easy fix has become a costly mistake and still have to pay to have much more repaired now!
In conclusion don't recommend Ryan Verthein to other artists for amp repairs! An I will also not be doing business with Kansas Guitar because the trust is broken, I thought better of this guitar shop! read more