We went into Manning Music to get information on a trumpet. The salesman Michael was very…read moreknowledgeable, helpful and attentive

First of all I'd like to say that I support the small businesses in Topeka. But, this is not the…read morecase with Manning Music. Thursday June 20th I go in wanting to buy a book,(HL Clarke technical studies for Trumpet).... Which is a fairly common trumpet book.The very enthusiastic girl behind the counter looks and says they have 2 in stock... After her searching for about 10minutes it comes to find out.. They don't. So, the next step would be having them order it for me. I agreed to that. After being convinced that free shipping was enough justification to have them do it. I was also told that is should be in their store no later than the 25th...... They finally call me June 27th to tell me that the book was there. So, I go in today, July 1st. And it was the wrong book.... Aparently a picture of the book to order via my phone wasn't good enough?... I have no ordered the same book off amazon. Cheaper than what they were going to sell it for me.... And I also received free 2!!!! day shipping. Because I feel like I'm just ranting on about how terrible I have been treated I will stop with a few closing point. I do not suggest buying books from this store, order them online. The only thing this store is capable (without messing it up) is selling you consumable materials (reeds, valve oil, ect)

This is THE place to go in Lawrence or Topeka for drums. The staff has helped me out enormously…read morepicking out the best things that would fit the kit they sold me, and have been very patient and understanding with my indecisiveness. The used cymbals they offer are all quality, they really know their stuff. I'll only ever shop here for anything drum related going forward, but they have nice amps and other instruments as well. I got an amazing kit and completed it with one of their snares they make in house(treehouse) and couldn't be happier. This is THE music place for NE Kansas.

These guys take responsibility for their words. I was quoted a price for a wireless system that…read morethey said they had in the store. I explained I was driving an hour to get there and they agreed to hold it for me. When we arrived, the owner, (I believe?) acknowledged he made a mistake and that they did not actually have the model I was coming to get. He then offered me a better model for the same price. (Better model was twice as much money.) That kind of ethic solidifies this store as a premier place for my music needs.

The service here is great. The employees are very nice. There isn't a huge variety of insruments…read morebut it's a small store. There's not any drums but if you're a guitar or bass guy, it's great.

Just stay away. Go a mile west and across the street to Manning music. Sold me an instrument that…read morewould not play properly. When I brought it back with an estimate he did "fix" it for free. His repairs were very sloppy and now I'm stuck with an overpriced price of kindling.

Be careful- your good deal most likely will become a nightmare. Do yourself a favor and look…read moreelsewhere- remember it's not what you pay, it's what it costs you

Chris used low prices to attract innocent customers. Prices too good to be true? Absolutely! Looks…read morelike a duck; talks like a duck; but is a wolf that has cheated many people out of thousands of dollars, and even worse, their beloved pianos. After reading other reviews, my story is very consistent with these other victims of Chris Wrisner. I'm happy to a certain degree that a couple of people actually got their pianos returned to them. I've spoken with a few over the phone who weren't so lucky. Chris seemed to know what he was talking about, but I later found out from a former employee of his that he learned about tuning and fixing pianos while in prison! He took my beloved grand piano and then didn't hear from him in two months. Unanswered calls, no reply to emails...you see where this is going. We finally made a trip to his shop, which was always closed. We were lucky enough to peek through a side door and saw him and his workers in the shop, and walked in. I saw my piano which was in the back of the shop, opened up with a few parts missing. Chris started a song and dance, saying that he was in the process of calling us to give us a progress report, which was not true; he was just caught red-handed. We demanded that he put the piano back together and send it back to my home, and do it immediately while we waited there. That same day, we followed the moving truck back to MHK from Topeka. I'm so glad that we were adamant about moving it back that day. What I found out later from a former employee of his, because of the rareness and size of my grand piano, Chris never intended to fix it and was in the process of chopping it up and selling parts to other builders. Once I heard about this, I started taking apart my piano and noticed incredibly poor work on the action, hammers, and dampers. My original dampers were swapped out from a Story and Clark, which meant my original dampers where sold. I also noticed that he took out a structural cross bar from the harp, which a new one is $800. Chris is on the run, and I've been told by law enforcement that he has a warrant out in the State of Kansas. I've tracked him down in Florida, and noticed that a few more victims there with similar stories. I hope he gets caught and put back in jail so he doesn't cause more damage to people, and their beloved pianos. He started a new company to hide his scams from Kansas, and reviews are located here: https://www.yelp.com/biz/american-piano-movers-winter-park?osq=piano+tuning.

We used Chris, owner of The Piano Master, almost three years ago, to refurbish an antique piano. He…read morehad a great sales pitch and sounded like he knew what he was talking about. He took the piano's action (the hammers and keys and other moving parts) to his shop to fix it and resurface the broken keys. He said it would be two weeks. We called after three and were promised another two weeks. I could go into a long, convoluted story about the many attempts to call them, the unanswered calls, having to use other phones to get them to take the calls, actually visiting their shop, which is rarely open, and dozens of excuses, but I would prefer to not re-visit the three-month nightmare in detail. We were fortunate in that Chris finally delivered the work after several months and four or five no-show appointments. It was a lot of work, stress and heartache, and the final product was not good. He promised to call to schedule a follow-up, but we have never heard from him. We would not have let him in our home again, anyway. I would never recommend this business to anyone. Ever. I only hope you have the chance to read this review before he comes to your house and take your property away with him.