This is my new fav spot to rent a boat. The process to get one was straight forward and they…read moreprovide great customer service :)

Sadly the place has since burned down, but they used to have a great regular summer staff at the…read moremarina who were super helpful in filling up the boat, helping sell snacks out on the water - this is the best marina in the area

Just wanted to verify for everyone who was wondering if the boat launch and store and boat rentals…read moreare open and the answer is YES. YES I DROVE THERE MYSELF TODAY 8/15/22 I wish they would answer the phone‍

I'm posting this because before we went I tried to find on the internet if they had food (again,…read moresince covid) but couldn't find out anything. So I called ahead and asked. The young man said yes, they have food. So I asked what they offered and he replied that they have a deli. Great! So we head on up there planning on having a picnic. It was not a deli. It was deep fried stuff like you find in a gas station. I guess that's what kids call delis' now.

Although having the Marina Store is convenient most weekends, the staff is clearly understaffed and…read moreover worked. They are rarely friendly & continually get your order wrong. I truly think selling pizza by the Alice and a small menu would be VERY helpful in their situation. When staff is overworked, they tend to forgot that being polite & welcoming is very important, especially with a small town like ours. We are avid boaters and have visited the restaurant almost every weekend in the summer since 2017, always the same issues.

I rented a pontoon here for half a day and it was a great experience. The man who booked the boat…read morefor us was super friendly and hooked me up with an amazing deal. They guided me through the process and my kids and I had the most amazing time exploring the Billy Chinook Lake. I rented the boat for four hours and that was not nearly enough time to see the entire lake. I don't think I was expecting the thing to be that huge. I am determined to rent a house about next time I come to Oregon or rent a boat for a full day.I would hands-down recommend this place. It was one of the highlights of our trip.

Started off with a phone call to the Coos Bay dealership, inquiring about a boat I had seen on…read moretheir website. They said it was available, so I made arrangements to fly in from N. California. I gave them a weeks' notice and asked if they could have the boat brought down from there Florence dealership, they agreed. I confirmed the day before arrival that I was going to be at the dealership around 1pm, once I arrived, I was told that they were not able to bring the boat down and I would need to drive an hour away to the Florance dealership to see the boat. I can understand if they didn't have time to bring the boat down to Coos Bay on only a possibility of a boat sale, but if they would have told me that they were unable to, and I would have just drove Stright there from the airport and not wasted my time going to the Coos Bay dealership. The salesperson (Brian) said he would go with me to the Florence dealership, but they were extremely busy (there was not one customer in site), so I said no problem and just went myself. I took a look at the boat, spoke with a very nice and knowledgeable guy from the Florance dealership and headed back to the Coos Bay dealership to discuss buying the boat. Called Brian and let him know I was on my way, but he was at home already (3:30) and that we could go over final pricing on Monday. I was thinking, I came all this way and was going to buy this boat that day but needed to wait until Monday now. (Note, boat sales are very slow, and Y Marina is closing the Florance Dealership down, but couldn't take a little extra time that day to sell a 100K plus boat). Call on Monday, settled on a price for the Boat, ask if they would be interested in also setting up the boat with electronics and kicker motor and asked for the addition cost, they said sure thing and they would get back to me that afternoon or the following morning. I didn't hear back, so I called the following day to finalize the deal and asked why I had not heard back from them sooner, then I was told that the boat was sold to someone else. I mentioned that we had agreed to a price and the boat was sold and that I was just waiting on the accessory pricing and installation lead time. They offered no apology and just said that there Florence store sold the boat and didn't communicate that with them. I said it seems that you do not communicate well with each other and that the boat should not have been sold out from underneath me. I have seen good reviews about this dealership, and it might have been this way at one time, but my experience showed me that they are very disconnected and scattered and communicate poorly with potential customers. I don't think sales work very well this way in a slow market (or any market). I guess maybe they got comfortable with the hot boat sales market of the past and it shows. I ended up buying a boat and Clemens Marina. Very knowledgeable staff and communicated well and great pricing. Y Marina missed out on $150K sale, due to lack of effort, scattered and poor sales Commnication.

Purchased a boat from the Florence, Oregon Y Marina folks. George and Bubba went above and beyond…read moreto make sure the sale that was acceptable and fair for us all. We were always comfortable with the negotiations and felt no pressure. We are not from the Florence area but certainly feel like George and Bubba would be our go to guys if we ever needed anything in Florence. Nice job guys!

Just wanted to give a shout out to Ryan and the crew at Clemens Marina in Eugene…read more Went to look at a used boat that was fantastic, but also checked out what a new boat would cost. Ryan did a great job in listening to what are needs were and recommended several options that would best work for us. I appreciated Ryans knowledge of boating and electronics. Buy from someone who also runs boats make the experience that much better. Eugene was the farthest Clemens Marina from where I live, but after talking with Ryan I wasn't going to buy from anyone else Ended up with a beautiful new boat. Thank you for all your help Tight lines

Always the best service at Clemens Marina. Even during the Covid lockdown they took good care of me…read moreand my boat. I called and they told me to drop it off at the gate and they would fix it. They fixed it quickly and at a reasonable cost. They called me with the total cost and I gave them my credit card number and then I went to pick up my boat. I called a few minutes before arriving and when I got there my boat was ready to go. I hooked up and drove home. East peasy. Thanks, Dan, you and Clemens are the best.

Great place to store paddle or rowing craft! I've had a kayak and surfski racked there for several…read moreyears. Time saved from loading, unloading and carrying boats makes it well worth the storage fee and makes regular paddling exercise a lot easier. And there's Marlon, the Harbormaster. He is a very cheerful and pleasant presence at the docks. He knows the area well and makes good recommendations. He's always happy to lend a hand, and sets a great tone for the friendly vibe at the docks.

Always a pleasure to feel at home in a familiar place…read more Wonderful view, nice people, good service and a good menu. Never a bad experience. Keep it up!

We're having family come into town for a bit of a reunion this spring and were looking around for a…read moreplace to gather that showed off the beauty of CO. After having visited the lodge and loving the views of the lake, we tried to book an event there for a family gathering in the fall. Not anything big. 15-ish people for 4 hours. No other needs from them beyond the location. Two major issues came up: 1) It took 3 MONTHS of back and forth with their event coordinator, Anne, to try to lock it in. It felt like she actively didn't want our business. Finally got a date and quote of $600 for 4 hours. After another couple of weeks of prodding her, was finally on the verge of getting the contract. I think. Except... 2) In that time, my fiancé and I thought it'd be good to just say our vows during the family gathering since we'd have folks out here anyway. Save everyone a second trip. I mentioned this to Anne and she raised the quoted price from $600 to $2500 site fee, a mandatory $1500 minimum catering charge, and requirements to work with one of their dedicated coordinators which was even more $$$ on top of that. To reiterate, absolutely nothing had changed on our needs from the original quote except now they considered it a "wedding" which they apparently price gouge on. Good thing there's no end of beautiful locations in the area for a family gathering. Note: Yelp removed this review saying it wasn't for this location. I'm guess Suttle Lake tried to lie to Yelp to take it down. It was this location (Sisters, OR). Maybe treat potential customers better in the future and you won't get poor reviews. And since this occurrence, my fiancé and I were happily married elsewhere.

Review is just for the bar/restaurant…read more Popped in here for a late lunch after hiking Black Butte. Had heard good things about their food and wanted to treat myself while on a little Central Oregon vacation, and boy am I glad I did. The main lodge area is simultaneously cozy and trendy, complete with a fireplace amongst lots of wood architecture and modern furniture. It gave me Society Hotel vibes, for those familiar. I went for the "famous" (it was featured in the Eater's Guide to the World Hulu series hosted by Maya Rudolph) fish sandwich. It was quite spendy but worth it for a splurge. It was quite a bit of food and delicious, and that's coming from someone who is not the biggest fan of seafood. Kind of wish it came with some of fries or another side for the price but what can ya do. I didn't get a drink but the cocktails looked great. Recommend putting your phone away, grabbing one of the many coffee table books they have stacked up, and enjoying the fire and the peace. I went for a hike around Suttle Lake afterwards which was also great. Lots of birds on the water and saw a Bald Eagle swooping. I noticed lots of cabins, campsites, picnic areas, swimming holes, canoes/kayaks, etc. Overall looks like an awesome place to actually spend time. I'd happily come back in the warmer months to spend a weekend here.

The new owners provide a very knowledgeable staff of factory trained mechanics and fellow boat…read moreenthusiasts. Low cost indoor storage and, they always wipe my boat down and get it, "River Ready" when I call ahead!

The marina where we normally take our boat lost their technician and couldn't get to it for a few…read moreweeks, so they recommended we take our boat to Oregon city Marina. We called them and they said it would be a couple of weeks before they can get to it but the go-ahead and bring it in. Which we did. Five weeks later and they still haven't even looked at it! I phoned today and they said that they will get to it next week, that they still have a few more boats ahead of ours. Five weeks worth of boats ahead of ours, are they putting people ahead of us? I am beyond frustrated, if they would've told us that in the beginning we wouldn't even have brought it in. We have now lost most of the summer :( Can I give zero stars?

Such an awesome experience for me and my friends, took a few kayaks out on the water. Customer…read moreservice really helped since we were all beginner-intermediate. With a great river view. They told us the best place to go as well as how to get there. Sam, the owner really made us feel as if we had known him for years.

After having been at a different marina for 8 years, this is a breath of fresh air! State of art…read morewide docks, sewer pump outs at each slip, attentive and friendly staff who check maintenance weekly, (if not daily) underground parking available, lovely walking paths in a park like setting and close to everything one could need!

From the owner: (92) Beautiful slips to relax the days away with excellent views of the Columbia River and Mt…read more Hood. As, Vancouver's newest Marina, we are dedicated to providing the best for our community and our tenants. It is important to us to take care of the environment and the waters that we all love. Call us to reserve a slip for dining at The Cove Restaurant.