We had our kitchen cupboards and countertops done by kami. At first they were pleasant and helpful but once the money was paid the whole experience changed. We had issues with the lazy Susan, issues with the rolling island, issues with some of the cupboard handles. They sent us a new shelf for the lazy Susan then asked us if we could install it, sent us new handles for the cupboards and told us to please just change them so they wouldn't have to make a trip just for that. My husband had to fix the rolling island himself as they would not return our calls. Then our countertop separated at a seam and finally after 4 months of trying to get ahold of them they accused us of abusing the counter and that it was our fault it got wet and swelled. They literally called my husband a liar when he said we did not abuse it we simply cleaned it with a wet rag as everybody does. Cam was extremely rude and yelling over the phone and told us it would cost $2500 to replace the countertop and that he was sick of lying customers. Our kitchen was only 6 months old at the time, and not abused. This is the worst experience we have ever had with a so called professional business. After they receive the money they want nothing more to do with you. The only recourse we have is to write this review and hope it helps somebody else choose a better company. Kami countertops are definitely a company to stay away from. Barb W read more

Kami Countertops - Poor workmanship!! Our countertop is less than a year old. - Countertop Installation Near Me - Kamloops, British Columbia

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Awful to deal with. Owner/estimator and Arlene were awful to deal with, accused ya of lying to them when they measured incorrectly. Wouldn't repair any defects, poor installation. Had them referred to us by a restoration company. Do not use These guys. Also refused to come back to finish the job because we made him fix his initial incorrect measurements read more

I have recently moved to Kamloops and Kami Counters was recommended by a friend. I had one of their estimators out to do measurements and provide a quote for a complete kitchen re-do. Upon receiving the quote I had thought of some additions and take-aways for my space and figured the quote could be re-worked a bit. I emailed them back and texted the estimator to open up the conversation however heard nothing whatsoever from either. Extremely disappointing and unprofessional business and needless to say I will be taking my business elsewhere. read more

I have never has such terrible service. The receptionists are awful to deal with. They talk to you like you are stupid andthey make everything a big Hassel. I found a remenant that was going to fit my kitchen and they told me it probably wouldn't work. When I asked why they said there could be a chip in it making it unusable yet she asked for a 1400$ deposit I was told by one of the managers Terry that the slab had my name on it. I kindly asked for it to be inspected before I put the money down she agreed she would call me back after inspection I never got a call so I phoned in and they gave it to a different customer!! "the customer had changed their mind" kami counter tops are very un reliable and extremely rude I will never go there again and advise anybody to steer clear. read more

ust an FYI to hopefully save anybody else the troubles we have had dealing with Kami Countertops. The installers were nice guys. First off...the dimensions were wrong on one of the countertops. They cut the granite on my back deck leaving a big mess. Then they had to cut into my drywall to square up one of the countertops. It would've been nice if they would've told me they were doing that. Then we would've removed the drawers full of utensils and towels instead of having them filled with drywall dust and chunks. And also all the appliances in the cupboard were covered with drywall dust and dirt. What would've been five minutes work to remove everything from the cupboardsafter being told, turned into five hours of cleaning for not being told. Then by moving the countertop back-and-forth trying to line it up and ramming it into place they broke the granite countertop in two places which had to be repaired and busted the drain pipe from the kitchen sink that goes into the wall. When I called them about the drain pipe issue they basically told me I was an idiot for not changing the piping and they weren't going to do anything about it. "We're not plumbers" All in all, lousy service lousy workmanship and lousy after sales. There is a reason why they were the cheapest price in town. Beware of Kami Countertops read more