I contacted one of their reps and they were very nice. but beaware, they take refusing service to customers very seriously. After the initial quote of a part I submitted, they told me that if there's any questions, to just let them know. I left voice mails and multiple emails regarding the design and to resubmit an alternation but I heard nothing from them. They quote was really expensive too. I was able to get a quote for half the cost with less quantities from a more reputable manufacturer.
Once again, if you want good customer service that will follow up on your emails and phone calls, give you good reasonable prices, and not waste your time, go somewhere else. the least they can do is to tell you they don't want to bother with you but they couldn't even do that. unprofessional. read more