I have been going here for years and never had a bad experience. Lee and Steve are wonderful…read more They always explain what the problem is and how much it will cost to fix it. Every problem is always repaired in a timely manner, at a reasonable price. I highly recommend them and definitely will continue to use them.

On the recommendation of a fellow Yelper. My Saturn Vue needed some serious attention. I've loved…read moreher terrible and have always tried to get her the best service. I called and spoke to Lee, the assistant manager and he indicated that I could come at anytime before 6 and if not, park her in the lot and drop keys in the door. Groovy. I arrived right around 6 and Lee was actually leaving. But guess what? He helped me out. Explained a diagnosis would be 100$ or applied to the repair of the car. Fair enough. They would check her out on Monday. Cool. What I didn't tell Lee was that I have one of those engine light scanner deals. Let's see if they're straight with me. Promptly on Monday morning at about 9am, I received a call. Lee basically repeated everything I had already scanned and gave a detailed breakdown and cost per line item. Wow. He even explained what each thing was when I inquired. Double wow! 1600$ hmmm okay let me think on it. And then I call him back because brother in law said it was leaking oil too and what about hoses? I hang my head in sadness, Lee reluctantly tells me that a seal is worn and the hoses are indeed spongy. Dang I knew the part about the hoses too. 2700$ The Pirate and I round tabled all options. From the outside she looked great! Some just age well with care. I knew the truth, time to call Bridge House. Since they couldn't get her until Friday, the Pirate called and asked if it would be okay to leave her there until they could pick her up. I went by the day before and paid Lee the 100$ (plus tax)and thanked him for their services. On Friday I met the man from Bridge House in their side lot so I could donate her. She hauled many an oyster from da bayou to businesses in New Orleans, multiple trips over her favorite bridge (the Luling bridge), a zillion trips to the airport, road trips with my dear Mother and even saved a man's life from a refinery explosion. She was tired. When we left, the Pirate said "damn! If we ever need anything on our cars, we're coming here" I agree, Honesty is the best policy and it's their policy!

We started our RV full time travels 3 weeks ago from South Florida and have been having issues with…read moreour back roght tire losing air pressure. Before leaving New Orleans we called Luigi and he had us come right over. Upon arriving he was standing out on the sidewalk to direct us in and to stop traffic so that we could easily maneuver into their parking lot. The guys quickly assessed the tires and found our back inner tire had a nail in it which was causing a small leak. Plugged, in and out and back on the road in less than 30 minutes! Great customer service!

Tire Choice on 1200 Manhattan Blvd in Harvey, LA was awesome! I got to the business earlier a…read morelittle earlier than opening hours, the doors were unlocked, and they were happy to take me as soon as possible! The store manager and workers were very kind. Not only this, but the service was also very quick! Lastly, the price was very reasonable. Thank you again!

Goodyear Auto Service Center - Gretna, La. I recently…read morepurchased 5 DuraTrac tires from the above Center. I was very pleased with my experience and interaction with the staff. The manager Mr. Trinly Wells was very helpful and knowledgeable in assisting me with my purchase. Mr. Wells took the time to explain the itemized invoice such as the benefits of purchasing Road Hazard Protection for my tires. I wasn't made to feel pressured into purchasing services not really needed. Everyone I came into contact with was professional and courteous; also I found the Center immaculate. I observed Mr. Wells interaction with others customers (both on the phone, in person) and it was very obvious they were not only familiar this Center but returning customers. Since my experience was so positive, I will not hesitate to return to this Center for my automotive needs (I usually go to the dealer) and recommend this Center to friends and family.

I had a road trip planned so i went ahead and scheduled an appt. for an alignment and oil change to…read morestreamline the process. The shop kept my vehicle overnight causing a delay in my trip. When i picked up the vehicle i was told the alignment was never requested. The manager told me i also needed brakes and only had 2 mm left of pad life. The next week i checked myself and all pads at 60% pad life left. This shop is not trustworthy or thorough.

I am compelled to offer my sincerest admiration for these outstanding gentlemen, who consistently…read moredemonstrates remarkable kindness, professionalism, and expertise in their field. The owner, Sam, is frequently present, which is a testament to their dedication. I am thrilled they have established their business in Mid City and wouldn't dream of seeking alternative service providers.

I want to be clear that I am leaving this review based on an interaction my wife and I had simply…read morewhile walking past this business -- not as a customer. On the morning of April 19th we were visiting town and walking by MidCity New And Used Tires on our way to a nearby coffee shop. I'm a tall, brown-skinned man with locs, and my wife is mixed with curly hair. As we approached the shop, we noticed three men sitting outside. One of them, who I later had an issue with, was about 5'9", had a short haircut with a low fade, and noticeable neck tattoos. The others were a heavier-set man with curly hair and a thinner man with longer curly hair. As we walked past, the man with the low fade noticed us and began speaking in Spanish. At first, he was sitting on top of a truck, but as he started talking, he stood up. He spoke quickly -- too fast for me to catch what he said initially -- but it seemed like he was testing whether we understood Spanish. When we looked at him without responding, he seemed to think it was safe to continue. Speaking louder now and in a sing-song tone, he said something along the lines of "Señora...something something...culo" -- although he pronounced it more like "cuelo." Whether it was slang or a mispronunciation, the meaning was clear: he was making an inappropriate comment about my wife's body, directly in front of me. The reason I'm describing all three men is because, as prior military, my wife and I were trained to observe and assess our surroundings carefully. In situations like this, one individual's disrespect endangers everyone present if no one steps in to correct it. While my main issue is with the individual who spoke, I hold the other two accountable for staying silent. And while part of me was ready to confront them -- all of them -- I chose not to. That's not who I want to be. My wife is pregnant, and protecting her and our family was my priority, not reacting to ignorance. I'm posting this review to inform the owner of what happened, and to warn others who might consider doing business here. If an employee feels bold enough to disrespect a woman and her husband to their faces -- simply because he assumed we wouldn't understand -- it raises serious concerns about their integrity and what other predatory behavior he might be capable of, especially toward women seeking service here alone.

Good place, great pricing quick service, new tire and was in and out within 10 mins! Highly…read morerecommend these guys

Service is always great soon as I pull up everyone comes to see what is needed ! Always get my tire…read morechanged here and never have any issues ! The value for tires weren't high priced for all four tires & I love that because there such good quality

Huge shoutout to Shay! I recently got an alignment here and it was an awesome experience to say the…read moreleast. Shay was kind, efficient, and highly knowledgeable. As I waited for my service to finish, it was obvious just how incredible she is at her job. She handles a busy environment with so much grace and respect for everyone around her. Employees like Shay are rare, and she is a tremendous asset to this location. Thank you, Shay, and team for the stellar service!

Not sure what kind of games this location plays but avoid at all cost…read more Got there at 12:30 on a Wed afternoon. VERY unfriendly guy asked me what i wanted and the date i wanted services. I said today and i would wait for alignment and tire rotation. Was quoted 1 2/2 hrs-2 hrs. No problem. Sit down in the lobby to wait. An hour into the wait, the guy that was waiting in the lobby is told they will no longer work on his car because they couldn't turn off his car when thet pulled the car into the bay. They said when thet tried to shut it off, something blew and now the car wont start. He is onviously really upset since he went in for a replacement battery. So I am nervous since I heard how he was treated (store refused to take any responsibility and made him sign a waiver to release the vehicle.) Phone calls were not answered and anyone coming in was given curt responses after 15 mins of no greeting or acknowledgement. But I sat there for another 90 mins until I was passed my quote time with no feedback. So when i finally asked them about the eta on my car, I guess I shouldnt have been too surprised that the worker looked confused then screamed into the back to see if the mechanics knew the ststus of my car. At this point, I am pacing around the place. I glance outside and noticed that my car is parked in the exact spot i had parked it. Not moved, not touched during the entire time I was there. That was the moment they said thwy would pull it to the back. I said that won't be necessary, got my keys back and left. What a waste of time, energy and effort! Never again Firestone in Gretna! May that customer get recourse to what y'all did to his vehicle.

Amazing place and people, patched 2 tires in and out in 20 minutes. Cheap only $18 a tire. Would…read morehighly recommend

I've been coming here for years and their service has never once disappointed. Whether it's just…read moregetting a tire or getting them balanced as well they get you in and out. They offer their expertise on possible fixes you may need and even refer you to a shop if you need. With i could give more than 5 stars

Great customer service! I had severe damage on my back windshield, and they had fixed it the same…read moreday in less than 2 hours. With tax & a 4% credit card charge, the total cost was $249.60 which isn't bad at all considering this was an urgent matter. The manager was really friendly. I'd recommend checking out Pelican Zone if you have any car glass damage.

If you want professional, excellent service and great prices, go to this place! I needed a new…read morefront windshield, I called and Ali answered. He was so professional, super nice, and very helpful. I called late in the day, early evening and he got me a quote immediately and I booked for next day early morning replacement. My technician was so cool, I'm pissed at myself for forgetting his name, anyway he was amazing. My windshield is sealed on tight and right honey lol and the glass is great quality. Everything about my experience was lovely. To be fair it's not the most glamorous spot, and the waiting room is small but they offer you water/coffee, it's air conditioned and there's a bathroom. All this to say, if you want professionalism, quality service, great value, and quality products, go here, PeriodT!!

People, it's normally all about people. I believe that I am like most people and I will remember…read morethe personal interaction with employees long after I remember what I purchased or if I saved few coins when it comes to having a good experience at a store. I am writing to give customer feedback about a positive experience at the Pep Boys on Behrman Highway in Terrytown, Louisiana. The lug nuts on my front right wheel were too tight for me to loosen. I am not a light weight and I had a large cross lug wrench. The last person to tighten the lugs down must have used an impact wrench with the torque set on high. It wasn't Pep Boys. I took my truck back to where I had last had that wheel removed, Good Year. The service manager wouldn't let me use one of his impact wrenches. I understand why he wouldn't, but I could have easily loosened the lugs in less than 30 seconds. He said that he would loosen them but I would have about a 2 hour wait to get the vehicle into a bay. Bummer! On a whim, I stopped by the Pep Boys on my way home. Your service guy behind the counter, the name 'Eddie' was on his shirt, was just great! Thanks! He was articulate, interested in helping, had a genuine smile on his face, and was friendly. I explained the situation and asked if I could just pull my truck up to the back of one of his bays to use one of his air hoses & impact wrenches for about 30 seconds to loosen the lugs. He said 'No' and, again, I understood. He said that he could have one of the mechanics pull it into a bay to loosen the lugs and a bay was open. I asked how much it would cost. I was ready to pay some nominal amount just to get on with my day. He said he wouldn't charge me even though I told him that it was not Pep Boys that over tightened the lugs in the first place. Thanks! While I waited I talked with the same guy whose name I believe is 'Eddie'. I hadn't previously had work done on my vehicle at Pep Boys. I had purchased parts at Pep Boys but had done most of the work on my truck myself. I have Michelin tires on my truck and asked Eddie if Pep Boys sells Michelins. He said yes and gave me a competitive price on a pair of the size and type I use. I'll be back in a couple of months to purchase them at Pep Boys thanks to the good people skills of your employee 'Eddie'. People today don't give enough credence on just being nice to people. Just based on my interaction with Eddie I'll be giving more of my business to Pep Boys.

To start, my current oil change was free because the technician forgot to add the full 6 quarts to…read moremy previous oil change. I had to miss three hours of work to fix the issue. A free next service oil change was appreciated until I returned. The vulgarity of the music being played with the constant n word was very uncomfortable. The technician telling the cashier that he was racist was also uncomfortable. Last visit