I purchased over 15 vertical blinds less than 1 year ago. 2 months ago, 1 of the window's verticals…read morewould not open, then it happened with 3 more sets. Also, after only 2 months in, the blinds, very easily started falling off (with just being brushed against), but they're usually easy to put back on, but not when it happens continuously. I didn't bother calling about slats falling off bc i knew I didn't buy the best quality & it happens with the verticals. I only called after I couldn't open a set. Now have 3 sets I can't open. They told me I'd have to remove the mechanism & take it in. I said there was no possibility of my doing that. He said the other option was to pay over 85.00, & his words "just to have them come out to look at the problem". (I only remember over $85, but less than $90). He knew they weren't old bc he looked up the account. I do want to mention that I did hire an outside person, that did this work, to install them. It was much less than their installation cost. I'm not sure if the outcome would've been different, but wanted to mention it. I'm also not sure if that should even be an issue. Have had verticals for many years purchased elsewhere & never had this problem

Blinds to go did a great job. Omar was wonderful showing me samples measuring and explaining …read more Then Jeff comes ( about 3 weeks) he does the best work installing and taking away old ones. I would highly recommend this business. Judy Hanlon

I've used Debsan for both wallpaper carpet and shades. They always do a fabulous job. selection is…read moregreat ! They discount the wallpaper. I've worked with Sandi many times and she is very knowledgeable and talented. they have my repeat business because I am so happy with them. recommending them to my daughter who just bought a condo.

Beautiful Flooring. Disapointig customer service experience…read more I recently purchased and installed LVP I purchased from DEBSAN in downtown Natick. The flooring is beautiful but I am disappointed in the way a few of the personal interactions went. 1. I always do my own measurements so I can estimate costs while shopping.. The installer Debsan sent came up with a number that was 70 square feet higher than mine. I had another installer give me a quote and his measurement matched mine almost exactly. If their installer was this careless doing a measurement, what type of job would he do? I went with the second installer. DEBSAM has a strict no refund policy. If I had not done my own measurement, I would have paid for an additional 4 cases of flooring plus extra install costs, since they charge by the sq.Ft. That would have been hundreds of dollars more. 2. The flooring arrived 3 weeks before the project was scheduled to start. When I went to pick it up, I Was told by Valleri that a threshold was missing, but it would be in soon. On the Monday morning of the install, I emailed Valleri to find out about the threshold. I let the installer know we were missing the threshold and he suggested we could use one of the other transition pieces. He showed me what it would look like, I liked it and went with his suggestion. Valleri finally got back to me at the end of the day on Tuesday, after the install was completed by-the-way, and told me the vendor had been waiting for "Clarification" and had not sent the piece. I told her the job was now completed and I no longer needed it and asked for a refund. From her response, it seems either the vendor or Valleri made an error which resulted in me not recieving the piece on time. Since an error was made, I asked for an exception to their no refund policy. Valleri's response, "Sorry. Too late." As of the writing of this review, which is 4 days past the completion of the project, I still do not have the piece they are insisting I pay for. The piece cost $45.00 plus shipping.and the total sale was about $4,200.00. Now that $45.00 is not going to break me, but it felt like a total lack of respect and caring about their customer. You do better price wise at a big box store or online, but I paid a little more because I thought a small business like theirs would go the extra mile for their customer if something came up. That is just about the only thing a small business has gong for it over the cheaer discount stores. I was wrong. You may not get personalized service at the big box stores, but the chain stores and online vendors all allow you to return unopened boxes and unused finishing pieces. The flooring for this project cost 4,200.00. I purchased flooring twice before from them. One project cost 1,800.00 and the other was around 3,000.00. I remember the days when being a loyal repeat customer meant something

I recently purchased faux Roman shades for my bedroom. I worked with Jennifer Sarabia at…read moreInnuwindow. Jennifer helped me weed through all the beautiful fabric choices and the styles of decorative shades. She was very easy to work with. I'm very happy with the finished product . Their installation was smooth and easy. I'll definitely be a return customer.

I highly recommend this business. I was visited by Rick…read moreand he went over everything the company could offer, to help me with curtains for my slider. It was a complicated situation because of the frame around the slider left little room for standard fixtures and the width and height of the slider was very large. Rick had samples of curtain swatches with him and made some wonderful suggestions in that area also. He left me a few swatches to help me decide which fabric would work best. A very pleasant and professional experience.

Budget Blinds of Wellesley recently installed gorgeous custom shades in our new business, Pure…read moreBarre Brookline. The shades elevated the space to a truly sophisticated boutique level. We highly recommend Budget Blinds of Wellesley!

Excellent service throughout my experience with budget blinds of Wellesley They were reliable and…read moreprofessional very happy with the results and would highly recommend them

Excellent customer service, Rich is great informing us the progress of the installation! the blinds…read morelook amazing! great quality and highly recommended

I put in a request for a quote on the website and got a prompt response and had an appointment set…read moreup for the next day. Rich arrived on time with many samples to choose from. He measured the windows and told me he'd provide me with a quote the following day. I got the promised quote (very reasonable) the next day and decided to proceed with the project. The shades arrived within the time frame Rich gave me and when he had them, he called to schedule the installation. Rich and his coworker again arrived at the promised time and the install was so quick! I'm in love with my new shades. At a time where it's hard to get a contractor to just return a phone call, Rich and his company were a breath of fresh air from start to finish!

The entire process from start to finish was extremely easy and their customer service was as good…read moreas it gets. The blinds look great and the installer Andrew was very professional. Ask for Abby when calling, you will be glad you worked with them.

From the owner: Stoneside manufactures custom-made roman shades, roller shades, solar shades, wood blinds, vertical…read moreblinds, cellular shades, transition shades, motorized blinds, motorized shades, commercial blinds, and shades, and sells direct to the public. We have a national team of Design Consultants and Installers who come to your home or meet virtually to help you select your shades, measure your windows, and install the finished product. Our nationwide team of skilled professionals is committed to delivering a five-star experience to every client, and our unwavering focus on customer satisfaction has earned Stoneside the highest customer review ratings in our industry. Please schedule your consultation in advance.

The Shade Store was recommended by our retirement community and lived up to their reputation with…read morelots of high quality choices of materials and styles of window treatments. The store employees were cordial, well organized and knowledgeable. They responded quickly with estimates and finished curtains and blinds that fit perfectly. J. Foote Needham MA

Extremely disappointed. Began the process with their staff to start with one room in our house…read morewith the potential to do more, but the rep has not responded to the last 3 emails I have sent asking for details prior to making a purchase. I am interested in the shades, but suppose I will try another branch, and if the customer service is just as poor, will likely have to find another company to do our window dressings. Shocked at how unprofessional the experience has been with this store.

Service from T.J., owner of Tempting Interiors was beyond excellent in working on our window shade…read moreproject. Highly recommended!

Showed up on time. Re strung 2 cellular blinds in a timely fashion. Very pleasant and best of all…read moredone at a fair price.

Paul Conti was very thorough and responsive. As he visited our house to show us products and…read moremeasure, he made several excellent recommendations. He came today (despite very bad weather) to install them. We love our new shades. Everything was very professionally installed, and he removed all the packaging neatly. We highly recommend Paul Conti and ABC Shades and Blinds. Good value for the money. We have the right shades on a large sliding door, windows which needed privacy with top down /bottom up option, and light filtering. We started out thinking we wanted electric but as we reviewed our needs with Paul, ended up deciding against it. Also it was only about a 3 week turnaround from when Paul came to the house to measure, to installation. Great job

Unlike some other firms who did not return my calls or follow up on scheduling a visit, this person…read morewas responsive and got the job done efficiently and without my having to play phone tag. I would go back to him for future work.