I feel compelled to share the worst experience I have ever had in any store -- and heartbreakingly,…read moreit happened in a place I thought would be compassionate and respectful. A few months ago, after my husband and I tragically lost our son, he purchased a gold Saint Michael necklace for me from this store as a memorial gift. We also bought one for my father-in-law. Both necklaces tarnished, turning our skin green, even though we were reassured at the time of purchase that they would not. Because of the meaning behind this gift, I wanted to do the right thing and bring it back to see if the store could help. When I explained the situation calmly and respectfully, the blonde woman working there immediately became irritated. She told me she could only exchange for another one, or I pay more money to upgrade the chain -- one that was gold-filled instead of plated. I explained that we had already spent so much and could not afford to spend more, especially since we had been given incorrect information when we purchased it. I asked if a manager or owner might reconsider, given the situation. Instead of showing even the slightest compassion, she escalated. I called my husband- as he was the one that purchased it. She took the phone and he explained to her that when he was buying the necklace, someone told him it would not tarnish. They exchanged a sentence or two, she again immediately became even more agitated and rude and put my phone down saying she would not speak to him. Her tone became harsh, then aggressive. She began raising her voice, repeatedly cutting me off, and flatly telling me "that's the policy, we don't do refunds" with no willingness to even hear me out further. I tried to explain again that I wasn't asking for special treatment, only fairness, since we were misled. At that point, she started yelling at me, telling me she had already explained herself, and shockingly -- she threatened to call the police on me and kicked me out of the store. It was awful, odd, and honestly just the most bizarre experience I've ever had. Never in my life have I been treated with such hostility, especially when I remained calm, polite, and respectful the entire time. I even told her that I was pregnant again and that this situation was incredibly stressful for me, and she could not have cared less. Instead, she was threatening, dismissive, and completely devoid of compassion. For a store that sells religious items, this kind of treatment is appalling. This necklace was not just jewelry to me -- it was a memorial to my son. To be treated so coldly and aggressively while trying to resolve something so important was deeply painful and unforgettable in the worst way. I just bawled when I left - shocked and just honestly dumbfounded. This was the most unprofessional and cruel customer service experience I have ever encountered, and I would never recommend this store to anyone. I am only giving one star as leaving no stars is not even an option.

My daughter miscarried a couple of months ago. Her husband went to this store and bought two medals…read morein honor of this lost child. The medals were gold filled. The chains were not. He asked if they would turn color. He was told they would not. They do not live in this area, but were here for an appt when they found out they had lost the baby. My daughter was back today and tried to return this and just called me in tears. She was just trying to exchange or return this. The gal that claimed to be the manager said they did not do returns. So my daughter called her husband and asked what they would like to do. The claimed manager became very rude. My son-in-law wanted to speak to to understand the exchange as he was told this would not happen. The manager became even more rude. Put the phone down and told my daughter she had explained her options twice. My daughter asked why she was being so rude why she was treating her that way. Then my daughter, said ok, she would just exchange it. Then the manager said she couldn't exchange it. She could just leave the store and threatened to call the police. My daughter explained she was pregnant again. The reason she came in the store originally was because of a bad experience and now she was pregnant and enduring a horrible experience at a religious store?? I will never shop at the store again. I will share with my church and my community to never shop at this store. Doesn't matter what your store policies are. The treatment of people speaks volumes. How they're associated with Christian faith I will never be convinced. Shame on you

Very literally a life changing place. The owners make the store so welcoming! They are so…read moreknowledgeable about everything faith related things

Great little shop for quick gifts and fixes! Andrew was super helpful! Thanks for the help!read more

Nice little gem of a Christian bookstore. So many resources for you to look through and get. I love…read moretheir huge selection of bibles that are available to open and skim through before you purchase.

I started exploring the neighborhood and looking for a baby gift. I was curious so I stopped by…read more This place is overwhelming but they have great customer service. I didn't know that my non fancy baby bib was $16 until it was rang! I better have a good luck on this bib since it's pricey for 1 item. Downside: Parking can be limited, the store doesn't open on time and some items are pricey. Note: look at the price and make sure it worth buying. Call before coming.

Super cool shop, lots to see! I'm a bit new to all this occult stuff, I went in looking for incense…read morefor a holder my friend gifted me. I believe I overheard the employee there say their name was Andy. They were super helpful! I actually was informed I needed backflow cones for the holder I was gifted. I was even shown an example which was nice. The cat I had come up to me at the shop was super sweet, a bonus to coming into the shop. Will be returning :)

I'm a customer that started my spiritual journey last year. I like to check out their products when…read moreI feel I need to and like trying out different services from their readers/healers. The store: I have come here for a limpia cleansing from Addie & bought crystals. I enjoyed my experience and definitely recommend trying it out. The owner books on the weekend different guests psychics and healers. They also have events which I have never been to but look interesting. I came recently for candles but decided to get a heart-shaped peach selenite crystal & did the love ritual/spell. If you're curious about healing & tarot services, this store excels with that. I love cats so much... wish I could own one and am more than happy to pet the cats of the shop. Bi-monthly Psychic Fair: Every 2 months (I think?) the owner hosts a psychic fair. There were quite a bit of vendors at the last one and they all offered different things. Tarot, astrology, fragrance readings, and there was also jewelry, candles, jam, art, and ceramics. I recommend 1.5-3 hours so you can enjoy the fair. I forgot the hours but I only went for an hour and wish I went longer. I got a tarot reading from nocturna & connected with her energy. I wish I got a tamale & next time I will buy jam from the lady that let me test it. (16/100)

Beautiful crystal amethyst, butterfly wings angel wings I just like standing behind them and…read moregetting my picture taken so I can look like an angel. Sales person Erica knows what healing crystals one might need as well as the incense and she also has a spin to win wheel!

I loved everything about The Soul Advantage, such a lovely and well organized store with a vast…read moreinventory of crystals, sage, and jewelry. The vibes in the store was surreal and I had a great experience finding what I needed. Everything is laid out so beautifully, and it feels like magic to walk through this little shop. The staff was also extremely knowledgeable and nice. The owner Erica was so incredible and beyond helpful with every step of the way. There are a lot of high quality and rare pieces in here so if you come here for something specific, you'll most likely find it! The prices are also very reasonable. Their welcoming atmosphere and extensive knowledge on crystals, gemstones and their healing properties ensures that both long time collectors, as well as those just starting their journey are provided with the perfect tools to move forward. 10/10 recommended.

Great bookstore at a convenient location! They also carry gifts and jewelry. My daughter loves her…read morestudy Bible that she got here.

Poor customer service. The two women in the store were very rude and short with me, especially…read moreafter I mentioned that I was Catholic. Limited selection of products.

This place needs a clearing . Bad energy and fake people . Most the crystals look plastic and…read moreeverything is overpriced . Was not acknowledged when entering . Customer service poor . Friendly is free . Try it . 0 review

Beautiful store, but the medium readings were done by fakes. Wasted money there and the gal knew…read moreshe was busted and even apologized for the crappy reading. Don't waste your money or your time, only see mediums your friends can personally vouch for.

It was fact that you were rude and unprofessional, you weren't polite at all and were completely…read morejudgmental of me the second I came in, I just wouldn't recommend anyone come here. I called it a scam because it is as I doubt someone as rude as you could be a psychic. Just reviewing my experience there.

Props to Gina the Laguna Hills psychic! First off she…read morestepped up on very short notice to accommodate an idea on a whim to have a palm/tarot card reader for a small work gathering of about 17 employees... our belated holiday party. Her arrival was early, her vibe is just easy and a genuine pleasure... Very cool person! Next, her talents are top notch! All of the employees at the party absolutely loved her and everything she spoke about with each person. We completely recommend her for an individual reading or a group session. The reaction from each person was the same... They could not believe how much she knew about them and was thrilled to spend some time with her.

I love their candles. Sharie and her family have done a wonderful job with this candle boutique…read more It smells heavenly when you walk in and I love that it's a family owned and operated business. I can't wait to grab more candles from them.

The amount of people who have contacted me with similar stories of being scammed by this couple is…read moreover 10 now. It's also worth noting that the below 5 star reviews are all friends of the owners and not customers. Total con artists!