Cancel

    Open app

    Search

    Kalepa's Store

    4.1 (40 reviews)
    PriceyGift Shops
    Closed 8:00 am - 9:00 pm
    Updated 3 months ago

    Services - Kalepa's Store

    Gift shops

    Kalepa's Store Photos

    You might also consider

    More like Kalepa's Store

    Recommended Reviews - Kalepa's Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - Kalepa's Store

    Irene M.

    They store I'd drive to whenever I'm in need for a Disney fix! It literally felt like I stepped into Disney Emporium...well on an extreme smaller level. We no longer have a Disney Store and not many items found anywhere is something I didn't realized I missed so dearly. Before you enter a fun and vibrant Halloween display with Mickey Pumpkin, Halloween light necklace, totes, and plushies I instantly felt like a kid and this is the smiles that I remember when I first went to Disney. A little bit of everything, snacks, shirts and accessories including Wishables was here which is a fun exclusive limited edition mystery plush four different and as I felt up the bag I keep feeling feet so I just chose one and woohoo I got Chip super cute wearing a shirt and Kukui nut lei it certainly is cute! As I requested this time off to spend time with my besties family celebrating her life I did pick up a few muchies for them as this is so therapeutical more than anyone will know and self care is very important and this is exactly what I needed and know that my bestie agree as well. A slight getaway until my official vacation I will be back sooner than you know! Thank you!

    Entrance
    William M.

    This is one of the gift shops at Aulani. They have a lot of Aulani specific items available - pins, clothing, mickey headbands, and even snacks (Honolulu Cookie Company) As with all Disney, things can be a little pricey. I always find new things to bring back for my friends & coworkers!

    Wallet
    Jen C.

    I was jealous that it seems like almost everyone I know is either in Disneyland or Tokyo Disney this spring break so I decided to do a shopping trip at Kalepa's store at Aulani! I called Aulani prior to going and learned you can get a 2.5 hour parking validation if you spend $50 or more in one transaction. I even confirmed this with the employee at the store that validated my ticket. However after staying only about one hour, I was charged $17 for parking! The parking attendant told me I exceeded 30 min, but I told her I was told I would get 2.5 hours. I was let through without paying. I then called Aulani again after leaving to ask what the policy is for next time abs was told it is 2.5 hours free parking if you spend $50 or more and get it validated. I don't know what happened since it seemed like my parking wasn't validated. Now to the good part, Kalepa's has everything you want Disney! Disney pins, Mickey ears, shirts, mugs, stuffed animals, tea, cookies, bags, wallets, kitchen items, hats, everything! I especially like to see the pins that they have. Can't wait to go again but am nervous about the parking situation, it's $37 parking a day if you stay too long and seems like the parking doesn't validate at all.

    Monica H.

    Kalepa's Store is Aulani's main gift shop where one can find all sorts of Duffy merchandise and do some pin trading. They also sell general items needed by guests during their stay such as snacks, sunblock, etc. I visited the store a few times during my stay and noticed the absolute worst time was after the luau when everyone flooded the store. This is the place to visit if guests want to purchase the surfer Mickey lamp in the guest rooms. The lamp can be shipped home directly from the supplier for a fee. Mine arrived without notice or tracking email about a month after I did the paperwork and payment at Kalepa's Store.

    Michael C.

    PIN TRADING AT KALEPA'S!! There is a pin board that they bring out once per day. I suggest checking the Aulani app or asking one of the workers at Kalepa's what time they will be bring out the board. Also ask where the board will be set up and consider going early for the best selection because a line does form. Trades are limited to two per person. [PINS] there is a nice selection of pins here especially considering we no longer have a Disney Store here in Hawaii. They also sometimes have seasonal LR (limited release) and LE (limited edition) pins available so be on the look out for that. Also if you are a DVC member you have to ask one of the workers at the register to see them. [SERVICE] here is still outstanding. They are very helpful especially if I don't see something like the Aulani Wishable (no I'm not a reseller) the workers don't seem to mind checking in the back if they have more.

    Ummm... will this cover us?
    Gail U.

    1-16-2021 We visited Aulani to say happy birthday to our little sweetie who was enjoying a staycation here for 3 nites. We passed Kalepa's Store as soon as we arrived and asked if they validated parking. Yes, $50 for purchasing items gave you 2-1/2 hours free parking. We proceeded on. After spending time with the celebratory family we returned to Kalepa's before leaving the property. Hubs was gifted a Disney gift card before the pandemic appeared so he chose to spend it here. He had checked Ala Moana Disney Store but no luck. We or should I say I found 3 Stitch items immediately. Okay, good to pay and hele on. In the past we've purchased photos taken downstairs with Mickey, Stitch, and other characters roaming the buffet restaurant or on the grounds. Unfortunately due to Covid, times have changed as we were told characters do not roam the property but there is a central location where the luaus were held where they can be viewed. All those hugging arms and kissing fans both young and older alike are no longer okay during this day and age of masks and social distancing. Hopefully good times will return in the future but for now you can still visit Kalepa's for Aulani memorabilia.

    Aulani Halloween pin
    Anna F.

    Disney pins are sold here! The pins are the real reason why I come into this shop every time my family stays at Aulani. They have the Aulani pins, seasonal pins, and the Hawaii themed pins for characters like Moana and Stitch. I buy 2-4 pins each visit and add them to my collection. Other items sold here are kids and adult clothes, mugs, tumblers, stuffed animals, backpacks, suitcases, Disney ears, hats, canned/bottled drinks, and snacks. There is also a small section for amenities in case you forget to pack a toothbrush or if you need medicine. Since this is a gift shop on the Aulani property, the items are on the pricey side.

    Special Easter baskets on sale
    Steve O.

    When it comes to Disney, there's been a lot that I've taken issue with from it's treatment of the creators of the Marvel characters to bleeding the general public dry every chance they get. But here I am in Hawaii and they've got some adorable stuff exclusive to this resort. I did break down and buy a few things but had to cut back big time. It's difficult because they have so much stuff kids would (and some adult members of the family) would love to get as gifts but I just can't go big ticket anymore because of how they treat those who are not wealthy (like me). I have no issue with the shop because they have cool items and the staff is nice. I just wish Walt's vision had survived instead of being transformed into a money making monster, winner take all.

    Disney Castle, 3 Fairy godmothers & Mary Poppins ...she loves Disney
    Al M.

    Tip: 25% kamaaina discount in store purchases til end of February 2021!!! I'm always on the lookout for Pandora Charms to add to my wife's bracelet. I walked pass On my way to the parking one day during our stay and made a note to bring her down. The next night we went down and showed her the case. She didn't know they had pandora charms here either! She couldn't decide between the Fairy Godmothers or Disney pink Castle. ($70 each) So one of the ladies mentioned the kamaaiana discount would bring it to $50ish each, I told her to buy BOTH! It's a memory reminder of Our Vacay at Aulani that I love she can wear on her wrist.

    Malia H.

    This is the closest I can get when I get that urge to go to Disneyland. I come to this store for all my Duffy and Shellie Mae needs! I love those bears and they always have seasonal merchandise with them on it. The store is located near the lobby on the left side. It isn't a big store and has a Disney character souvenir side and a convenience store side with snacks and drinks. They have a good selection of Disney souvenirs that are exclusive to Aulani and even special Minnie ears. They often have a lot of seasonal merchandise so their products do change, although the characters stay the same like Mickey, Duffy, Stitch, etc. The prices are more on the expensive side which isn't surprising since it's a resort. I wish they gave kamaaina discount. Parking is expensive at the hotel so I try to walk here from the beach parking or if I dined somewhere in the area and had hotel parking. I think this is the only place in the US that you can find Duffy stuff. ******** come visit this store when you get that Disney urge very cute stuff to buy

    Stitch and Angel mini pack Tsum Tsum's
    Jessica P.

    Kalepa's Store is one of three souvenir shops at Aulani Disney Resort. I stopped by to pick up some Aulani goodies for friends on the mainland. The Children's section carries a variety of miniature Tsum Tsum's as well as Mickey, Minnie, and Stitch in the larger pillow size. Today, the Moana section was minimal, but I ended up picking up a Big Golden Book. There are ears behind the register, but not much of a selection - standard black, Aulani print, and wedding. Cute cute cute jewelry available! Love the pineapple and ears charm necklace, which is also available in a hibiscus and ears charm design. Color choices are silver, yellow gold, and rose gold. The rose gold necklace will match perfectly with the newest rose gold ears available at Disneyland/Disney World. Many bracelets with various charms available too. There were Aulani t-shirts for sale, but the designs were mediocre. Maybe it's just the time of year (end of August). I'll have to check this place out as it gets closer to Christmas. The ever-so-popular stuffed animal at Disney Japan, Duffy the Disney Bear, is also available for purchase here. Lots of costumes for the bear, too. Reminds me of Build A Bear in California. Mugs, magnets, and collectible pins are also available on the same side as the sundries. Drinks, snacks, sunscreen - you've come to the right place. A 10% discount is available if you're a Disney Vacation Club member or are a Disney Chase Visa holder. No kamaina or military discount.

    4/2022
    Nedda T.

    A must for Aulani souvenir. Staff are always polite, helpful, and kind. Photos below from 4/2022

    Alexander G.

    If you're a fan of Disney, which includes Star Wars and Marvel, this is the only place for thousands of miles that carries Disney Parks merchandise on a store shelf. The store is not large, but offers a great selection of otherwise unobtainable collectibles! Disney Parks sells a lot of merchandise that you can only buy at the parks. Being in the middle of the ocean, we're quite far from an actual park. Luckily we have Kalepa's Store at Disney Aulani Resort. Entering through the main entrance, you turn left and can't miss it! The store is divided into two sections. The entrance area has new and featured/seasonal items. To the right is typical hotel convenience store fare of foods, but also has Disney Aulani Resort merchandise like mugs and cups, clothing, and other goods. Along the left wall, you will also find the loved Disney pins. They have lots of Disney Parks exclusives pins: Disney characters, Marvel, Star Wars, seasonal/holiday, and Aulani Resort varieties. They range from $9.99 to $14.99, so they aren't cheap. Blind bag and pin sets are also here. On the left side of the store is all the fun stuff: toys and collectibles! They have a small Star Wars section that has limited Star Tours items, also occasional action figure sets and other exclusives. Disney Vinylmation figures can also be found here, with different properties on different shelves. This is the only place in the world to get the Hawaii Menehune figure; there is also a gold chase figure. TsumTsums are also found here. They stock the newest series that are widely available, as well as Parks-only exclusives. They run $5.99, but sometimes have sales of 3 for $15. Disney Princesses and other merchandise is also here. There are two cashier stations on either side, so it's never a long wait to checkout. Prices are as you would expect, very high although not unreasonable for unnecessary collectibles. Be sure to check back frequently for new items. Parking can be difficult, as resort parking is expensive. Try the public beach access lots at the lagoons for free, no-hassle parking and take a nice walk over. This a fun stop for tourists and locals who love Disney!

    Wedding souvenirs to our collection!

    See all

    3 years ago

    Helpful 28
    Thanks 8
    Love this 38
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Irene M.
    267
    3596
    33613

    3 years ago

    Helpful 10
    Thanks 0
    Love this 14
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jen C.
    101
    407
    1838

    3 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 1

    5 years ago

    Helpful 14
    Thanks 0
    Love this 14
    Oh no 0
    Photo of Anna F.
    126
    539
    3634

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Malia H.
    692
    848
    129015

    7 years ago

    Helpful 7
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Jessica P.
    274
    1014
    10026

    9 years ago

    Helpful 11
    Thanks 0
    Love this 9
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tara R.
    315
    24
    6

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nedda T.
    11
    32
    318

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 8
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Diva G.
    362
    1055
    11984

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Alice C.
    2023
    1714
    666

    4 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachie P.
    369
    1093
    11304

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Melissa D.
    128
    85
    1783

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kyle H.
    317
    335
    1472

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Evo S.
    0
    18
    9

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jeannie E.
    110
    91
    88

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    This is the gift shop and mini ABC store in the lobby of the Aulani. Don't miss the higher end boutique further down the hall.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Kalepa's Store Reviews in Other Languages

    Ask the Community - Kalepa's Store

    Review Highlights - Kalepa's Store

    When GPS told me that I had arrived, I didn't believe it because I didn't see a large sign for "Aulani".

    Mentioned in 21 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Gift Shops 1,314 times last month within 15 miles of this business.

    Verify this business

    Hale Manu Boutique

    Hale Manu Boutique

    4.8
    (8 reviews)
    0.0 mi

    So many exclusive Disney items here at Disney Aulani that's not sold online! When I went April '26…read morethey even had some items discounted like 40% off Aulani Dooney & Bourke items and 30% off Tommy Bahama items. We only bought stuff we were actually going to use and it was hard not to buy extra things because they were cute or exclusive. If you're a DVC member it's 10% off purchase. Bought: - Mickey Mouse wreath with sand dollars (cashier gave it in an unopened box which I put in a carry on bag grocery bag) - Plumeria Mickey light up necklace - Aulani sterling gold 18k bracelet - Leighton Lam Designs necklaces in plumeria, monstera, and hibiscus design (all online on brand site) - malie plumeria lotion was heavenly

    What a lovely boutique!!…read more Almost missed this one thankfully we were curious to browse around as this isn't on a heavy traffic area but is a great sized shop carrying more high end items like Dooney bags, Pandora charms all of course Disney...suuuuuper cute and done just so tastefully sweet! Lots of home decor items weather it's Disney or that Hawaiian tropical touch they even have more affordable jewelry that's nice and dainty that we both were just staring down. So much fun items to see and love the selections here is not to be missed. Thank you!

    Photos
    Hale Manu Boutique: 6/19/2026.My lil Shopping,from here & @the Kalepa's Store,@The Aulani Hotel! So much Fun! LV leftover HBD kālā.Ty David!
    Hale Manu Boutique: 6/19/2026.My lil Shopping,from here & @the Kalepa's Store,@The Aulani Hotel! So much Fun! LV leftover HBD kālā.Ty David!
    @Hale Manu Boutique Gift Shop @Aulani Resort Hotel; 4/12/2026. Found Aloha Collection+Crossbody 4my Mom,she's already Using,1/2 of her Gift!
    @Hale Manu Boutique Gift Shop @Aulani Resort Hotel; 4/12/2026. Found Aloha Collection+Crossbody 4my Mom,she's already Using,1/2 of her Gift!
    As of April '26 at other store across

    See all

    As of April '26 at other store across
    Crazy Shirts

    Crazy Shirts

    2.8
    (6 reviews)
    0.2 mi

    Sure you can purchase a cheaper T-shirt but will it still be your "go to," softest, most favorite…read moretee thirty years later?! I still own some. These LAST and assuredly honor the Island vibe. Loved introducing this brand to my grandsons! Jennifer was exceptional with recommendations, sizing advice, offering "ship to home" for missing size (it was waiting for us when we got home!!) and multitasking since there were many of us! This location is small but mighty. Every inch of real estate is packed with exceptional Island clothing, jewelry, socks, stickers .... It's fun and you're investing in a T-shirt that will outlive you, it's so well made!

    What's crazy is you don't have a shirt from here!…read more Back in the days it was all about the Kliban Cats which they still collaborate with and find them here to this day which later they started to do the "Dyed" line which I love and I've owned Chocolate, and Rose dyed shirts and today found some Cinnamon dyes shirts...how fun to have for the holidays! I've taken many visiting friends to Crazy Shirts as they highlight many visions of the Islands from the fun with musubi, slangs, points of interest and all things about dad. It's not just shirts but ornaments, stickers, hats and more they do collaborate with many like with the Hawaii Humane Society's "Adopt A Dog and Cat" shirts, even licensing lines with Maui Brewing and Pearl Harbor just to name a few, walking around viewing the different items here is like shopping at Hawai'i gift shop. So many designs and colors to choose from it certainly is crazy where it's the shirts that's the conversation piece! Thank you!

    Photos
    Crazy Shirts
    Crazy Shirts
    Crazy Shirts

    See all

    Ka Makana Ali’i

    Ka Makana Ali’i

    3.7
    (327 reviews)
    4.6 mi
    $$

    I love this shopping area! I haven't fully experienced the whole place yet because it's HUGE, it…read morehonestly needs a full-day excursion to explore everything. But from what I've seen so far, I'm already obsessed! There are so many Hawaiian-style stores that I've never seen before, plus tons of shopping, clothing, and dining options. Some of my favorite spots are here like SoHa and Jollibee. There's also Foodland, Macy's, a gym, and even a Hampton Inn nearby, which makes this area super convenient for both locals and visitors. And let's talk about all the food and fun: Cheesecake Factory, Taqueria Ranchero, and the movies?! Such a good mix of everything. Also... I'm happy to report there's a bathroom nearby by Olive Garden (which is honestly a BIG deal when you're out shopping all day in Hawai'i ). Overall, I love this place and can't wait to come back and explore more!

    This shopping center is MASSIVE!…read more Admittedly, I have become a town snob with age. Rarely do I venture outside the "Honolulu" district (Hawaii Kai to Salt Lake is my radius ring) unless a special occasion calls for it. I blame gas prices but really, it's laziness. What brought me out to the 96707 was a new store that popped up just a hop away. Plus I've heard great things about KMA. So why not kill two birds with one stone? I love the array of shops and restaurants! Kapolei in general is bustling with so many shopping centers, you can make a day out of it! I grabbed a shirt from Spencer's, fashion jewelry at Lovisa, and even checked out the movies that day. Will check this place out again with my husband and young boys. There's a bubble play area and a big grassy lawn for active kids. Part two to be continued!

    Photos
    Walking in the open air mall............
    Walking in the open air mall............
    No'eau Designers
    No'eau Designers
    @Ka Makana All'i; 5/11/2024.Tami Swung by here looking 4 Starbucks? LOL.I live in town! I remembered that got CBT&L, yes! Love my Mom & Sis!

    See all

    @Ka Makana All'i; 5/11/2024.Tami Swung by here looking 4 Starbucks? LOL.I live in town! I remembered that got CBT&L, yes! Love my Mom & Sis!
    Don Don Donki

    Don Don Donki

    3.9
    (215 reviews)
    2.5 mi
    $$

    Wow! Don Don Donki in Oahu is an experience all on its own. Walking in can be a little…read moreoverstimulating at first because there is just so much to see everywhere you look--but in the best way possible! The variety is incredible. They truly offer just about everything: prepared foods, fresh items, Japanese snacks, desserts, drinks, unique groceries, and so many products you won't find in a typical store. Every aisle felt like a new discovery, and I found myself picking up things I had never seen before. Whether you're looking for a quick meal, souvenirs, specialty snacks, or just want to browse, this place is absolutely worth a visit. The selection is unmatched, the prices are reasonable, and the whole experience is fun and memorable. I could easily spend hours exploring all the different foods, snacks, and drinks they have to offer. A must-visit while in Oahu!

    Please AVOID this location at all costs!…read more Here is the updated response from their team. ZERO ACCOUNTABILITY! I'm sorry Casee, but Donki does not care or take customer's complaints serious like your reply implies: At the outset, we apologize for the inconvenience and the experience you mentioned when shopping at our store on May 17, 2026 (Sunday). After reviewing this matter carefully, it appears: Store employees near the store exit asked every customer to present a copy of their purchase receipt; In addition to visible checks by store employees at the exit, signs were posted for customers: "Please have receipt ready"; Customers before you presented their receipts and, after a quick verification, their receipts were returned and they exited the store; When the store employee requested you to provide a copy of your purchase receipt, you were not able to and you searched the pockets in your clothes and in your shopping cart but the receipt could not be found; you then stated you had thrown away the receipt; In accordance with store policy, the store employee asked which check-out counter you made the purchase and you pointed in the direction of the self-check stations; You then retrieved your mobile phone and started video recording; As your hands were occupied video recording on your phone, our store employee pushed your cart to the self-check station area and you followed; Upon inspecting the self-check station you were at, there was no receipt. However, your receipt was later recovered from the attendant station after a cashier found a receipt at the self-check station you used and brought it to the attendant station. You continued to focus on your phone to video record. The store employee retrieved the receipt and compared it against the merchandise in your shopping cart; You continued to video record; After verification, the receipt was handed to you before the store employee pushed your cart to the exit area as you continued to video record on your mobile phone. You followed the store employee to the exit area and you left the store with your shopping cart; and On May 22, 2026 (Friday), at 6:36 PM, you submitted a formal report and claim to the store. I am extremely disappointed with my experience at Don Don Donki. After spending a significant amount of money in the store and at the food court, I was stopped, detained, and escorted back to the checkout area against my wishes despite having paid for every item in my possession. One of the items I purchased even required an employee to remove a security hard tag during checkout, clearly demonstrating that the merchandise had been properly paid for. I am extremely concerned by the conduct of your security personnel during the incident in question. The video evidence clearly demonstrates that I did not voluntarily consent to returning to the store. Instead, I was directed and escorted back inside by Security Officer Siemens despite my expressed desire to leave the premises. At that time, all merchandise in my possession had already been lawfully purchased and paid for. More troubling is the fact that even after proof of purchase was produced and verified by store employees, Security Officer Siemens continued to retain control over my property and refused to return it immediately. Despite confirmation that all items had been properly paid for, I was treated as though I had committed a criminal act and was escorted from the store in a manner that was humiliating, intimidating, and highly embarrassing. As a paying customer who made multiple purchases at your establishment, including supporting one of your concession vendors, I find this treatment unacceptable. Customers should not be subjected to detention, public humiliation, or interference with their personal property simply because store procedures are inadequately staffed or managed. If receipt verification procedures are causing operational challenges due to a lack of manpower, that burden should not be shifted onto customers who have already completed lawful purchases. Operational shortcomings do not justify the detention of customers, the withholding of personal property, or conduct that may constitute false imprisonment and wrongful interference with personal property rights. I respectfully request a written explanation as to why I was detained, why my property was withheld after proof of purchase was presented, and what corrective actions will be taken to ensure that other customers are not subjected to similar treatment in the future. This incident has caused significant distress, embarrassment, and anxiety, and remains deeply disappointing given the manner in which I was treated despite being a legitimate paying customer What a shame, Don Don Donki. What a shame!

    Photos
    Love the beautiful packaging of this drink
    Love the beautiful packaging of this drink
    Waka Sakura restaurant
    Waka Sakura restaurant
    Katsudon Katsumitei - "Original" tonkatsu don (tonkatsu cooked in sauce with onion and egg on rice)

    See all

    Katsudon Katsumitei - "Original" tonkatsu don (tonkatsu cooked in sauce with onion and egg on rice)

    Kalepa's Store - giftshops - Updated July 2026

    Loading...
    Loading...
    Loading...