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    Kai USA

    2.7 (15 reviews)
    Ultra High-EndKitchen & Bath

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    10 years ago

    If you own a Shun knife, you can get it sharpened here for free. Up to 2 knives per household! Love Shun!

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    HomeGoods - Towels

    HomeGoods

    4.2(28 reviews)
    1.3 mi
    $$

    RECORD IF YOU GO IN! The worst home goods location by far. Upon entering the store I began in the…read morefood section. The employee stocking the area came less than an inch away from touching me four repeated times. I think moved across the store to the towel section where two employees loudly blocked my exit from the aisle. I then saw the employee that I had moved away from. Then I moved to the art section where the man who I believe must of been the manager was lingering. I then moved to the blanket/throw section, I left my cart at the end of the row, to which a different employee moved my cart out into the aisle and left it. I shopped some more and encountered more employees. At check out the cashier stopped once she was almost done and told me that she needed to rescan my entire transaction. She then did not hand me my receipt at the end to which I had to take it. She then proceeded to shout all the way to the end of the checkout row to where she was. At the end of the checkout stand, as I went towards the door, two employees were blocking the exit. They were having a discussion with one of their friends at the exit. This is the most uncomfortable shopping experience I have had at a store. I felt incredibly uncomfortable and that due to the employees, I was unable to shop peacefully. They were highly unprof

    The BEST HomeGoods I ever been too! Their selection is great but I never been to any retails store…read morethat provides such a great customer service like them. This gentlemen offered me to grab a cart, then he also offended to put it away as I walked out from store. I will definitely come back to the location!

    Photos
    HomeGoods - For the pasta lover

    For the pasta lover

    HomeGoods - Pillows anyone! I love changing a look by swapping out the pillows.

    Pillows anyone! I love changing a look by swapping out the pillows.

    HomeGoods - 8/1/2021 - I always find a pile of the best stuff!

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    8/1/2021 - I always find a pile of the best stuff!

    Crowley's Granite & Quartz

    Crowley's Granite & Quartz

    4.5(35 reviews)
    0.1 mi

    I have had Crowleys do two of my homes at separate times. In about 2008 they replaced the counter…read moretops in my home in West Linn installing a grey granite that replaced white 5" square ceramic tile. Due to the cabinets also being white the white tile was just TOO much along with the stainless appliances. Their system of using digital cameras to measure the existing counters resulted in just 3 days to remove the ceramic tile and install new counters in the kitchen and dining room, which was a large square footage. The result was amazing and down time was minimal. When we bought an older home in Tigard in 2013 I gutted the kitchen down to studs and rearranged it. We installed all new cabinets and Crowleys supplied a type of stone that made the new kitchen a showpiece of the remodeled home. Again their work was amazing and still perfect and they supplied a stainless faucet as a convenience to us. I can recommend Crowleys for anytype of granite or kitchen stone heartily.

    Purchased and installed granite countertops throughout the house, a few months ago. The installers…read morebroke a behind the sink support piece, asked me if I wanted it, I said yes... WTF? Crowleys fab'd all material for backsplash except they went thicker on my kitchen behind the sink pieces. Three 23 year olds came and installed. Nothing special on the work. Now it's too thick, all others look good but for some reason it seemed like they were too lazy to cut the kitchen backsplash correctly. And if they tell you it's because of the length, and it's fragile, then cut more pieces and bond them together! Duh. Also, when I called to buy back my remnant, was absolutely treated like garbage from the gal who answered. Apparently, I put extra work on her by asking her to run out to the back and give me a quote, then they wanted a delivery charge to make a special trip, oh BTW, they had to make a special trip anyway to give me my 24"x3" piece. Garbage company,, do your self a favor and look around, plenty more places of quality to choose from. Never again.

    Photos
    Crowley's Granite & Quartz
    Crowley's Granite & Quartz
    Crowley's Granite & Quartz

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    The Fixture Gallery - Entrance

    The Fixture Gallery

    3.4(15 reviews)
    2.2 mi
    $$$$

    We were told of Fixture Gallery when we were shopping for tile at a nearby business. We stopped in…read moreto look for a kitchen sink and faucet. The sink we liked would have to be special ordered and would not arrive in time for our project. Brian (I hope I remember his name correctly) was very helpful in that he located the same sink at another business where we would get it in time. We purchased the other items here and then went to their competitor to get the sink. We very much appreciate the effort he took to help us get what we needed and highly recommend their superb customer service.

    Sadly my worst customer service experience in 2012 happened here... repeatedly…read more You know the Portland mantra, "buy local, support local businesses, yada, yada, yada." Got it. Totally on board. Except when you feel like you are paying a penalty in both time and finances by going that route. 2012 was the year we decided to upgrade multiple kitchen and bath fixtures in our house. There are several specialty shops in Portland with a wide range of items beyond what you can find at Lowe's and Home Depot, but I wanted to stick a little closer to home. I was very excited to find this showroom just blocks from I-5 and the store itself is lovely. I've never been an internet shopper and while I research the bejesus out of retail items [1], the actual purchase of anything significant only comes after the all important sniff test. Or in this case, the touch and see test. Especially when you are looking at various finishes, you really need to see these items in person. A good friend, who recently went through a kitchen and bath remodel, recommended ordering through an online site. But, I decided to be a good little local consumer and ordered roughly ten items over the course of six months here. And while some of the in person experiences were swell, the overall experience was not. First of all, they seem woefully out of date regarding communication. Any retail business not taking full advantage of the web in this day and age is really missing the boat. They do have a website, and it turns out there are eleven locations throughout the Pacific Northwest, but it is minimal at best. There is one link to an employee's email, but we had a series of miscommunications by email, phone and in person. Several employees work at the store, but rather than deal with just one person we had multiple contacts. Because we didn't have a simple order (multiple items, some were on back order, etc.), it never seemed like the person we talked to knew what was going on. And when I compared the price I paid to the on-line site, theirs wasn't as good. So throwing a few extra dollars their way ended up feeling like a really bad idea based on the poor customer service. By the end of the project, I was ordering from the other on-line website. A few clicks of the mouse and items would magically appear on my doorstep. Go figure! Because I will always feel the need to see before I buy, I'll still stop by here. But actually buy something from here... nope. [1] It took me roughly 18 mo. and two dozen test drives to select my latest car.

    Photos
    The Fixture Gallery
    The Fixture Gallery
    The Fixture Gallery

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    Kai USA - kitchenandbath - Updated May 2026

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