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Oakland Park, FL

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KAI Beauty

5.0 (5 reviews)
Closed • 9:00 am - 9:00 pm

By appointment only

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Response time

10 minutes

Response rate

100%

Services - KAI Beauty

Eyelash extensions

Eyelash extension refill or touch-up

Eyelash extension removal

KAI Beauty Photos

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Recommended Reviews - KAI Beauty

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8 years ago

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4 years ago

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Judith D.

Thank you for coming in. We are glad to have you as our client!

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5 years ago

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8 years ago

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7 years ago

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I really enjoy my massage treatment with Shirley, gentle and professional. Also, Mayra was super…read morepatient and helpful scheduling my appointment. Will definitely recommend Chi Spa.

Extremely disappointing prenatal spa experience and even worse customer service…read more My boyfriend paid $157 for a prenatal massage and facial package as a special treat for me toward the end of my pregnancy. What was supposed to be a relaxing and enjoyable experience turned into an absolute disappointment. First, the prenatal massage itself was extremely uncomfortable. This spa advertises prenatal massages, yet they don't have specialized prenatal massage beds to accommodate pregnant women. Instead, I had to spend the massage lying on my sides, which was uncomfortable and far from relaxing. I understand that side-lying positioning can be used for prenatal massages, but I expected a much more comfortable setup from a business specifically advertising this service. The massage itself was also unlike anything I've experienced before, and not in a good way. I arrived with my hair freshly done and left with massage oil all over my hair. The therapist even massaged my ears, which I found incredibly unpleasant and unnecessary. I've had massages before, and I've never experienced anything quite like this. The advertised aromatherapy was equally disappointing. Rather than the relaxing aromatherapy experience I anticipated, the therapist simply rubbed oil onto their hands and held them directly in front of my face. As if the actual massage experience wasn't disappointing enough, the esthetician called out, meaning I never received the facial included in the package my boyfriend purchased. I completely understand that emergencies happen, and I have absolutely no issue with that. My issue is with how unprofessionally the business handled the situation afterward. When I reached out to request a refund for the facial that was never performed, I was met with dismissive and unprofessional responses. Despite explaining the situation multiple times, I was literally asked, "Refund of?" I was then offered a $13 refund on a $157 package, without any explanation of how that was calculated. When I expressed my disappointment, I was told, "We are all human and an emergency came up for the therapist," followed by "Have a nice day." Nobody was questioning the employee's emergency. The issue is that your business failed to provide a service that was already paid for, and instead of taking accountability, you made the customer feel unreasonable for requesting a refund. I was repeatedly told to contact Groupon because the spa couldn't refund the package and was offered the option of returning another day for the facial. However, after such an uncomfortable and disappointing experience, why would I want to return? I shouldn't have to make another trip because your business was unable to fulfill the original appointment. For $157, I expected a comfortable prenatal massage, the services advertised, and professional customer service. Unfortunately, I received none of those things to the standard I expected. What makes this especially frustrating is that this was supposed to be a thoughtful gift from my boyfriend during the final weeks of my pregnancy. Instead of leaving relaxed and pampered, I left uncomfortable, with oil all over my freshly done hair, without my facial, and having to chase down a refund. I would absolutely not recommend this spa, especially to expecting mothers looking for a comfortable, relaxing prenatal massage. Save your money and book somewhere that actually prioritizes your comfort and delivers the experience it advertises.

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Sophia! Where has this beautiful soul been all my life?! I am so grateful I discovered Sophia's…read moresugar skincare studio because it is a total game changer for my self care routines. I recently decided to try sugaring after spending years suffering burning, itching, ingrown hairs every time my hair grew back in from shaving. I'd never waxed before, but I read sugaring was gentler and upon a little research Sophia's studio popped up in Yelp. I decided to give it a try and I'm so happy I did...that said, I'm also convinced I got lucky by finding Sophia because she is amazing! I was extremely nervous about sugaring, especially in vulnerable places where the sun doesn't shine! But she was so skilled, offering advice when I asked for tips on home care and exfoliation and educating me on the finer details of the process, as well about my hair pattern/type. Despite having had a child, I was still nervous and intimidated about getting sugared in the bikini area, but Sophia was somehow professional, yet comforting with genuine conversation. I doubt everyone gets this lucky when they go to their aesthetician! After having such great results with the sugaring (which for my first time was intense, but oh so worth it!), I tried dermaplaining with Sophia. The whole facial was ahhhmazing, and now my skin looks so bright, youthful, and glowy!! After the light therapy and face masks (the algae face mask was so soothing) I left looking like a dewy queen. I'm in love and I'm so grateful for Sophia and her bright, beautiful spirit. There's no question she loves what she does, and it's something you want when you hire someone to help you take care of yourself! So if your looking for *the one*, she is it!!!

Wow! Sophia is absolutely amazing both in her work and as a person. She cares about her clients and…read moremakes recommendations. I was never someone who would get facials and am so thrilled that I received the recommendation to try her studio. I can't imagine going anywhere else. She makes it so relaxing and leaves your skin feeling great once she is done. Highly recommend!

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