For the last 5 years, Ka-Blam has made my dream of becoming an independent comic book creator a reality as we've had the privilege of selling over 100 books with them and through them. It's been a pleasure and I and my business are extraordinarily thankful for them, their customer service, printers and more. Absolutely would recommend and have recommended, the value is indeed worth the price. read more
Their website is user unfriendly and getting responses from their customer service portal takes awhile.
They don't lock down multiple usernames and instead of using your email to sign in you use your username.
I accidentally created two accounts with the same username (two different emails over the course of a year - I forgot I had already created an account) this in essence locked me out of their system after requesting a password recovery. It's my fault for the duplicate usernames and everything. Not necessarily blaming them.
But explaining the issue and how to solve it through their chat based portal and not being able to call them to resolve the issue got annoying so I canceled my order. I got my refund about a week or two later.
They're a very affordable option, maybe the best in the business, but be really careful on their site, it doesn't work very well.
I can't speak to the quality of their printed books since I canceled my order. read more
I had a 20-year relationship with ka blam printing my books. Then I ordered about $185 some books and they screwed up the printing. It happens..but that is not the issue..the issue is HOW badly they handled it... Rather than handling it professionally, they were mocking and rude to me and dismissive. They would not even discuss the fact that they screwed it up. They blamed it on me.
I had my file checked by another pro (did I miss something) he said the file is fine...so....I sent the same PDF to another printer and got back perfect books.
It should be noted I've printed over 200 books using PDF technology. So I think I had the specs correct and this was about the 25th book I've made with this printer. It's all about their completely horrible customer service. Rather than addressing complaints like adults, they handle it like little children. They even punished me by deleting my account and taking all my books off their system because I dared complain. I was always polite with them but I was firm on the fact that they screwed up my printing. Anyway, they handled it like adolescence and for that reason I'll never do business with them again and I've been able to turn away dozens and dozens and dozens of people from using their service and I will continue to do so. If you're looking for the worst customer service on the planet you found it read more
An amazing comic printing service! We have always been impressed with their work for our comic and found the customer service to be very professional and helpful! There was an error on one of our comics and they reprinted and got it to us within a day due to us needing it for a con. Definitely will keep on using them! read more