Does an amazing job every time and they show up like clockwork each week. Really love the service.read more

This guy upcharges for every thing . Not to be trusted. upcharges upcharges upcharges upcharges…read moreupcharges Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted.Not to be trusted. Did not send photos rip off.

Had hopes for this company (North Central Dallas branch) to work out. Very good customer service…read moreon the many phone calls. Tried to get on their schedule (needed to be done by the manager) to get lawn aerated (the price was right). Manager has been "in the field" for the last three days. Tried 2-3 times to get the manager, but alas, no such luck. As a result, we will take our business elsewhere. Seems like they do not have time for customers... Received a call from John with the Heroes Lawn Care (Southlake) who saw my original review ,and he was willing and happy to make things right, even though my review was intended for the North Central Dallas branch, and our residence was outside of his service area (not by much). John honored the price and his technician came out the next business day to do the service. He did a great job and he even power blowered all the soil cores off of the driveway, which he stated is something they do for all of their aeration customers. He offered advice as to the next step for our front yard bare patch. John followed up with a call after the service was completed. We appreciate going the extra mile for us, John. We will definitely utilize your services again. Thank you!!

Great service from Heroes Lawn care. Had an issue that I've previously tried fixing multiple times…read moresince the last freeze. (High pressure in relief area kept blowing pipes) Peter fixed issue and had my sprinkler system running in no time. Thanks heroes!

Melody has been amazing! She always takes care of my dog like he was her own. I, also, love how…read morereliabe, flexible, and compassionate she is. My dog does her!

Not just for farmers, they've got supplies that I count on as a cat owner (guardian) like bedding…read morepellets. Way better deal than the pine pellet cat litter sold in pet stores. Also happy with my purchase of a "Love Glove" that Ora recommended. The name is silly and calls to mind irrelevant things but it's been great for brushing shedding animals. If I could, I would take home a few chicks (now in store) to have as pets and egg layers. They carry supplies for ranch and garden too. Tip: cash only

The service itself is pretty good. Trying to get ahold of a human being or get into the portal is…read morea nightmare!!! Been trying to speak to an actual person for 3 months!!! Left a message with their service, still nothing, constant emails, still nothing. Messages with my service area, still nothing. I'm not impressed.

Great communication with manager whenever I call. Always prompt and does excellent work!!!read more

Have been patronizing them for a few decades now and realized I've never reviewed them. Great…read morehidden gem that's a Watauga staple. There are other big box options in town, but we can support local without compromising quality! They bath, groom, dip, and treat our Corgi like gold. They clips his nail and he doesn't come home traumatized. Great staff, great product, fair pricing--can't beat it!

If the establishment had received zero stars, I would have given them that rating. This is my…read moresecond visit to this establishment, but I will never return. As a traveling phlebotomist, my dog had not been groomed for six months. Upon dropping him off, the receptionist informed me that he was in an inhumane situation, which was not the case because he had recently visited the veterinarian and received medication to be groomed. Upon returning home, my dog exhibited excessive crying and remained in a state of distress. I contacted the establishment to inquire about the reason for his distress, and the individual who answered the phone informed me that she was aware of the situation, specifically the issue with his genitals. I was informed that he had matted fur under his genitals and had undergone a haircut, but I was never informed of this information when I picked him up. Subsequently, I was told that my dog's grooming neglect was my fault, and he was in an inhumane condition. This situation has already necessitated the administration of medication to my dog due to anxiety stemming from a previous negative grooming experience. Now, I am faced with the need to find an alternative groomer. Furthermore, the establishment has charged me $92, and I provided a $10 tip, which they did not deserve. The unprofessional conduct of this establishment has prompted me to consider seeking legal counsel regarding this matter. I also read a review about two months ago where a customer said her dog had been scraped raw in several places. So I know it's not because my dog was quote, unquote inhumane condition, they just had to find a reason why my dog was cut and the reason is because they are unprofessional and don't know what they are doing.

The doctor was great with my schnauzer. She took care of them did emergency surgery and she's…read morehealthier than ever five stars.

I have been going to this clinic since 2018 . I scheduled for my dog to get her shots I had thee…read moreworst experience I have ever had. My mom was going to start taking her dog there.But that bitch Shannon in the front has the worst customer service and attitude ever! she would not let me talk. she was talking over me. I could not get a sentence out. she stormed off . came back talking over her associate to me I did I don't want to talk to you. she shook her head and said you can figure it out yourself. I am getting a puppy in a couple of weeks, you guys have truly lost my business. I will not be going back to this place until she is GONE

I just realized that I've been using this service for 2+ years and have never left a review. I love…read morethis company and the technicians! This was the one dog chore I continue to be glad I outsourced. A technician comes out to my house once a week (but you can opt for more days), on the same day each week. They're so reliable and I've never had any problems. I just get a text just before service starts, which gives me time to bring my dog in if I'm home, and then another text when the service ends showing they closed the gate. The technician also leaves a dog biscuit for my dog when they leave (they ask you if it's ok when you sign up). My dog looks forward to retrieving her dog treat each week and I enjoy the poop free yard. Thanks Scoop Masters!

Poor service and poor management. Dillon supposedly came yesterday to pick up the poop and my…read morehusband found 32 different poop piles less than 24 hours later. This is my second time to complain about their poor service and lack of detail. Would never recommend this company to anyone!