They do a great job of picking up the poop come rain or shine, sleet or snow. Makes life easier so well worth the money

I've used for 3 years. Service provided failed to show up this week and did not communicate with me about non service event. Upon further inquiry it appears they had trouble accessing through our gate system for the HOA. The Company then said they should've been charging me $1.50 extra per week for a gated community upon review of their service not being provided. I then informed them to cancel my account as me contacting them about a lack of service resulting in their response of wanting to charge more is ridiculous given the amount of competition they have. My suggestion to anyone reading this is DO NOT USE this vendor as there are plenty of other service providers that wouldn't react this way and actually desire to retain customers. read more

We have used them for years. They are extremely professional and keep our yard pristine.

We are 2 weeks into our service and it has been fantastic! When I called and set the service up they were very professional and informative. Their servie has been as they described. Their work has been great. We have two dogs and after The Pet Butler leaves there is no sign of poop in our large yard. I receive a convienant text when they arrive. They are respectful to my yard & closes my gate when they leave. read more

LOVE THIS SERVICE. The guy always brings my Boston terrier Boris a tennis ball and each week he destroys it. The other week was the first time I got to meet our guy (I wish I remembered his name), and he was so nice and asked about both of my dogs. My yard is always clean, and I appreciate it a lot. Worth the 95$ a month. read more

They never did a great job scooping my yard. But I continued service. However, the new person that has been scooping my yard has left my gate unlocked TWICE in three weeks. I sent a text message to the person letting them know. I took a pic and he apologized profusely and said it would never happen again. Then I arrive home three weeks later and he has left my gate UNLOCKED AGAIN! Twice in three weeks! Locks on gates are common. You'd think they'd take an extra 3 seconds to ensure the gate is locked. We are lucky our dogs didn't get out. The second time I sent a text and picture letting them know, I never got a response via text or email. Guess they don't care if your back door gets kicked in, or your dogs get out. Needless to say, I have switched services. I don't recommend whatsoever. Terrible customer service and hire people that can't lock a gate behind them. Completely unacceptable and irresponsible. I don't recommend or you will come home to unlocked gate, maybe a kicked in back door, or maybe your dogs will be gone. Not worth the chance of that happening. Never heard from them about this, so there's that. read more

Pet Butler - Left my gate unlocked on 5/26. - Pet Waste Removal Near Me - Carrollton, Texas

We absolutely love Pet Butler! They come to our house once a week and clean the backyard up and we never have to worry about it. No more stinky smell back there. They are very friendly and nice, and I would highly recommend them. read more

We have 2 Great Danes, so yard clean up is no small matter. We have used Pet Butler for over 5 years. They always send people who are not afraid if my dogs are lounging in the sun. They walk the yard like a crime scene grid. In over 5 years I can count on one hand the times I felt like they missed a bomb. The techs are friendly and here and gone in a flash. read more

We've used Pet Butler for 7 plus years. They do an awesome job of cleaning up after our two 100 plus lbs pups. Rain or shine they don't miss a day and always make sure to give head rubs while they are here. We highly recommend them. read more

Love not having to worry about picking up after my two dogs! Pet Butler comes in does their thing and leaves without disturbing anyone.

We've used Pet Butler for about two years they do a really good job of keeping our yard clean. We have Cocker Spaniels and they really appreciate Pet Biutler for their nice yard (yes they are a picky group). We their owners appreciate it too. We will continue with Pet Butler as long as we have dogs. J and S Brown Garland read more

Relatively new customer, we have been super impressed with their work and happy attitude towards our dogs. They always show up and never miss one thing in our yard!! Pleased as can be with their service. Ben D. read more

The young man that does our yard is very polite and does an excellent job. I'm disabled & need the yard picked up. He has is great with our dogs too. I'm not always quick enough to lock them up when he shows up. The dogs like him and he's good with them. He has actually picked up the yard in a Texas rain downpour. read more

Watch out for their drivers! They speed and run stop signs and expect you to yield to them even when they see you! License plate of the driver was HKK5177 off south Hulen street and McPherson intersection. read more

I can't imagine life without Pet Butler. With a 145 lb. Great Pyrenees in a small backyard - pool time was miserable with the smell. What a difference Pet Butler makes! Our backyard is livable again! read more

Pet Butler's services are greatly appreciated and they do a great job and show up as expected. Worth every penny!

Love these guys!!! We have three big dogs and Pet Butler does a great job for us. I can highly recommend their service...

We really appreciate Pet Butler's service. We have been satisfied customers for over 10 years. We are especially pleased with our tech Autumn's care and concern. read more

Very happy with their service. They are reliable and thorough. Love out dogs too!

I love Pet Butler! My dogs love TJ, the guy who does our yard, and they hate to miss a visit. So TJ sends me a quick text when he's close by and I send the dogs out there for play time. So nice!! I highly recommend this company. read more

I had a mentor tell me how important it was, as a working mother, to outsource what I could to others who could do it. Cleaning up after my dog is important - it needs to be done for a variety of reasons and frankly, I wasn't doing it. So, I have had Pet Butler take care of cleaning up my yard and I am always happy with the experience. They are professional, relatively inexpensive and I know my yard is being cleaned up. On a long list of things I tend to worry about or have to keep my mind on, I am very happy to not have to think about my yard, because I know Pet Butler has it under control. read more

I just canceled my service after using them for about a year. I have once a week service, but they do not actually seem to come that often. I have had very little luck with customer service actually returning my calls or hearing my concerns. The final straw was when I had a party 2 weeks ago and cleaned up the backyard - there was a LOT of very old waste that had been overlooked. Currently checking out their competitors. UPDATE: The owner(?) gave me a call, and I was very pleased as that was the first time I'd received a call from PB. It could be the case that my particular serviceman wasn't very thorough, but I have found a cheaper alternative and will give them a chance for a bit.... read more