Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

I can't recommend this place enough! We moved from another state to LA a couple of months back, and…read morewere eager to find a dog daycare place for our 5yo yorkie. He is a well socialized pup, greatly missing his trainer and dog friends. We brought him to this place, just based on reviews. Such a great decision!!! We are so thankful for Olga and co for making our adjustment to a new place smooth! My dog was nervous (and I was 100x more nervous!!!) of a new place and overall experiences, but he adapted nicely and smoothly to 5 star doggy Inn! We boarded him over the Christmas holidays and loved getting video updates on Facebook and knowing he was well taken cared of!! So, to specifics: daycare is open every day, including weekends, which allows us to run errands and have some human alone time too! We also tried the grooming services - excellent and smooth. An amazing investment all around; dog is happy, dog parents (yup, helicopter dog parents included) happy and an amazing addition to our puppy family. No reservations needed; after a first assessment, just walk in. Thank you Olga for taking such a good care of our precious one

Easy and simple to get my pups approved. Scheduling was easy. Pups were happy and well taken care…read moreof. Great place for doggy care.

We are so happy to have found Genevieve out here in Kanab. She truly is a blessing. She is prompt,…read moreloving and caring. Our dogs are definitely a handful. She sends texts and pics updating us throughout the day. For most of our outings, we do not have a signal, she has never let us down. We are grateful beyond words to have a trusted friend/ family member! Highly recommend.

Genevieve is the best!!! We were on vacation in Kanab and needed someone to walk our pup while we…read morewere out visiting the national parks. She took great care of our baby and we feel as though we made a new friend. I would highly recommend her for any of your pets needs. She is super sweet and our puppy loved her.

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

Amazing place for your dog or cat to stay. I've been coming here for 30 years and I wouldn't go…read moreanywhere else. My dog is tired and happy whenever she boards here or has a play day at the Kennel Club. The staff are the best part of my experience- they even send me pictures of my dog having fun.

Do not trust Tailwind Global Pet to relocate your pets. We incurred $2,635 for their "Revaccination…read moreand Release" package, which they market as covering CDC coordination, veterinary testing, and management of clearance and release. Instead, our two rescue vizslas remain confined in their facility, and the bill has already ballooned to more than $3,250 and climbing daily while Tailwind does nothing to secure their release. From the moment the dogs arrived at LAX, Tailwind has provided shifting and incomplete information. We were told both dogs had "skin issues" requiring bloodwork and a leishmania PCR test. In fact, one dog's skin scrape came back clear immediately--information we only obtained days later after repeated requests, at which point Tailwind claimed that the second dog was being held solely as "part of the same shipment" despite traveling in a separate crate. Tailwind waited six days to reveal that they had sent the other dog's sample to an understaffed lab across the country in North Carolina, despite the existence of qualified labs in Los Angeles, and then on the seventh day disclosed for the first time that the vet had ordered not only a PCR but also serology, which takes even longer to process. Eight days after our dogs landed at LAX, those tests still have not been completed, and our dogs remain trapped at Tailwind's facility, with costs mounting daily. Tailwind will no doubt respond by blaming CDC, as they have at every turn. But despite expressly representing that they would manage coordination and advocate on our behalf, they apparently never (i) questioned why the sample had to be shipped across the country instead of requesting permission to use a local lab, or (ii) sought information from the lab about expediting, which they raised for the first time only a week after our dogs' arrival--after accruing a week of boarding fees that already exceeded the likely cost of expediting (although we still haven't been told what the expedited cost would be). Even now, they cannot confirm that such a request was ever submitted. Meanwhile, our dogs remain trapped, stressed, and separated from us. These are vizslas rescued from a breeding farm in Thailand, then abandoned at a pound, then subjected to a grueling international journey--only to be confined yet again while Tailwind layers daily boarding charges on top of undisclosed lab costs. All we want is for Tailwind to do everything possible to help us bring these dogs to their forever home quickly, as we contracted with them to do. Instead, they concealed critical information, failed to act, and left us footing the bill while our dogs are abandoned yet again.

Melissa runs an incredible business. She is detail oriented, professional, and most importantly…read moreloves dogs. My dog is my best friend in the world and I trust Melissa and her team to take care of him. Since they started walking him, I've definitely noticed he is more calm and loving when I get home from work. Their service also helps me get through the day because I get a text with pictures or videos of the walk. My friends and family always comment on how cool it is that they leave a journal on my counter which documents each walk with little notes and stories. Melissa and her team have gone above and beyond to take care of my dog.

I do not know where to start... since joining Melissa's Mutt Hutt earlier last year, Melissa and…read moreher team were very welcoming and made it know they were excited for me to join them. Everyone is very helpful, training was informative, which lead to me never feeling uncomfortable branching on my own. I have had been lucky to work with great clients and their pups. I mainly board dogs in my home, and they are all well trained and have not had any issues. You should feel 100 percent comfortable having MMH take care of any of your pets!

What can I say, except that Mark is a modern-day dog whisperer! Within the first five minutes of…read moremeeting him, I knew he was the right person to train my Frenchie, Chance. Mark's genuine love for dogs and calm confidence immediately stood out--and Chance felt it too. Chance's breed is notoriously stubborn, but he met his match with Mark. Thanks to his training, Chance now comes when called, sits, waits patiently, and won't even cross the street unless given the command. He won't touch his food--no matter how tempting--until you say it's okay. And my absolute favorite? When you say "crate," he walks right in, no questions asked. Mark doesn't just train your dog--he transforms your relationship with them. I can't recommend him highly enough.

Mark is fabulous! He has trained my boys since they were pups! They love him and really listen to…read morehim! He is so knowledgeable about behavior and they really listen to him! (Unusual for stubborn Scottie's)

Glen and Armando are great! It was the first time using their services for my pup. I called and had…read morea few questions and spoke directly with Glen. He was friendly and answered all of my questions. I emailed to make my reservation and sent over my pup's vaccination records. Pick up and drop off was a breeze. I appreciated how there is a lot of outdoor space for the dogs to play and run around. And the dogs are brought indoors to sleep. Armando was very accommodating with my dog's food as he has a sensitive tummy. My dog enjoyed his stay very much. It's very close to LAX and the rates are extremely reasonable. We'll be back! Thank you Glen and Armando!

Our dog Chief loves staying at Glen's Dog Inn! Every time we pick him up he is so tired from…read moreplaying with the other dogs that he sleeps for days and typically he doesn't want to leave! We so appreciate the peace of mind we have leaving Chief there when we are out of town!

Mina is nice and accommodating to my ever changing schedule and last minute plans. I feel like my…read moreLola is in good hands when she is there.

Mina is amazing with puppers! I'm so glad I found a place I trust so my pup, Milo, isn't alone for…read more10 hours while I work in the office! She not only watches Milo but trains him, as well. Mina is kind, pays attention to detail, and it is very apparent she and Ryan loves dogs! I can't recommend Under One Woof enough! :) Thank you Mina!

The walkers take very good care of her and take wonderful pictures when they meet up with another…read moredog. I'm disabled and not able to walk my dog any longer so this great crew stepped in to take Annabella on her daily walks and take awesome pictures of her buddies. She just experienced her first Daycare without me and she had a great time.

We have used multiple overnight sitters and walkers from Barks N Purrs and each sitter has been…read moreabsolutely perfect. My pets are my babies and I get so nervous without being with them when I travel and the people at Barks N Purrs are so incredibly trustworthy and sweet I cannot thank them enough for the job that they do. The services they provide are so affordable for the care that they give to my animals. I trust them with my house and my animals and my life hahaha From the bottom of my heart, thank you so much for offering in home boarding services for pets, it has made my life stress free while I have to travel because I know that my animals can chill at home with a great sitter :) Huge shout out to Marisa, Tia, Stevie, Olivia, and Sarah you guys are the absolute best.