I left this veterinary clinic in tears after an extremely upsetting and insensitive experience…read more I brought my 18-year-old dog, Lily, in because I was concerned about her health. She was panting and excited after being outside in the heat and having been bathed earlier. The veterinarian examined her very briefly and told me that she had a "severe heart problem," but he did not review her previous test results--even after I explained that those records showed a history of liver problems. I was then presented with a very expensive list of tests without receiving a clear explanation of what the doctor had found, what the suspected diagnosis was, or which tests were truly essential. When I asked for a written summary of the examination I was paying for, I was told that I would have to wait 24 hours. I explained that I could not afford all the proposed testing and asked whether there was at least medication or another affordable option that could help keep Lily comfortable. His response was essentially that the economy is bad, she is already 18 years old, and "that's life." I found that response incredibly cold and lacking in compassion. What made the experience even more disturbing was that the doctor appeared to record our conversation without informing me beforehand. He then left without properly explaining Lily's condition, offering a realistic care plan based on my financial situation, or even coming back to say goodbye. I understand that Lily is elderly, and I am realistic about her age. However, she still deserves compassionate care, and I deserved a respectful explanation of the findings and available options. Pet owners who are frightened and financially struggling should not be made to feel dismissed or ashamed. I left without answers, without a care plan, and completely heartbroken.

Took my dog she was having urine leaning. They did all the test cost me $1700.00. They sold me some…read moreantibiotics without the results from the lab. Now my big girl is back to urinary leakage. The tech that helped us is not there anymore. That's NO excuse someone should have taken over those cases. Very disappointing. Still waiting and NO response.

Love this place but it has become really too pricey. Used…read moreto use it all the time. Now I have someone coming 4x day to my home.

We boarded our dog, Buddy, at Dog Dude Ranch for 17 days. When we brought him home, we immediately…read morenoticed a distinct patch of hair loss and skin abrasion on his leg that was not present when we dropped him off. Minor friction rubs can happen in boarding environments, but transparency and attentive supervision are baseline expectations. Staff never mentioned the issue at pickup. When I reached out via email asking if staff had noticed it during his stay and requested care/incident notes, management repeatedly evaded those direct questions. Instead, they sent canned boilerplate text about chronic elbow calluses and deflected responsibility. If a facility cannot tell an owner whether a physical change was documented over a 17-day stay, it signals either inadequate daily supervision or a culture of avoiding open communication out of liability defensiveness. Trust is critical when leaving a pet for an extended period, and the lack of proactive care and accountability here means we will not be returning.

Tetiana and her husband are amazing! This was our first time ever having a pet sitter. She drove…read moreall the way out to North Indio to have a consultation with us and to meet our two puppies. I knew right away she was going to be a perfect fit! She took our puppies for a walk to help calm their nerves when we left for the day. They became acquainted very quickly and had a great time! We were so impressed with the love and care and complete attention she gave to Tucker and Gracie! Their services are quite impressive, and I would recommend anyone to them! PETDIM saved our Thanksgiving!

From the owner: PetDim is a family-owned business dedicated to providing…read moretop-quality pet services. We understand the importance of keeping your furry friends happy, healthy, and well-cared for.

Christi took such good care of my Fur baby I highly…read morerecommend her service. Your baby will be taken care of very well. Very professional & a great place to watch your baby while you travel. Even sent photos & kept me updated me by text several times while I was gone. I highly recommend her service!!! Great Choice for Your Fur baby to stay

I have 2 huge dogs (Cane Corso) and Christy and team masterfully handled them both. The dogs love…read morelove love her. Highly recommend.

First time brining Lola to Orange Grooming, I must say they exceeded my expectations…read more From the very beginning when I called to set up the appointment, Victor was very friendly and explained their process which I thought was exactly what I was looking for. When I brought Lola he received us very welcoming and took the time to learn important info about her and what we wanted to have done. Their treatment is very professional, they're real masters and Lola was happy on the field. They don't keep dogs in crates, they're free and that is definitely a plus. Will Absolutely keep coming and brining Lola to Orange Grooming. :) 5 stars!!!

They usually do a great job with my dogs haircut but this last time not sure who was taking care of…read moremy boy but they left him looking like a rat. I asked for a lion cut. They cut off his ear hair (mane), his chest hair (mane), and left his pretty much shaved down all the way where he only has a tiny bit of neck hair for the mane. He now looks like a goat with a goat tee.

I'm very happy I chose Lolly to care for my furbabies while I went out of town. She's so sweet and…read moretook wonderful care of my 3 cats. She checked in with me regularly to let me know how they were doing and sent pics and videos of her and the cats all snuggled up. I highly recommend Lolly's Pet Sitting Services!

Amazing service! we have two dogs and two birds and we…read morecouldn't be happier with the service. Reliable, professional, very easy communication, we were sent pics and videos regularly. Definitely a pet service we would recommend.

I did a lot of research before choosing a new groomer for our pup, Ruby, and based on reviews I…read moredecided to check them out. I sent over her vax history so drop off was easy. I texted a pic of what we wanted her to look like and they did a fantastic job. We got a pic of her as the grooming was wrapping up so we could plan to head over. She was there for about 3 hours total and seemed really comfortable and happy when we got there. They will definitely be our groomer loving forward.

I I heard about this place from someone at the dog park who told me there is a Brazilian groomer…read moreat this place and that is amazing with the small dogs. Spike is a just over one year and was never professionally groomed. It was very easy to make the appointment online. I parked in front of the building and was asked to move to the back area because grooming is at the back building. It looks like this was a house with a "mother-in-law"apartment in the back and it was converted into a vet clinic. Well, that is where grooming is done. Cecilia came outside to meet us and to greet Spike. She was very friendly and gentle with him. Two hours later I got a text: ready! Spike has no cuts (I was afraid it would happen) and looked soooo handsome and cute. The Brazilian lady was not working that day, but the grooming was just as perfect. Spike will be back for sure! #spikemiami

They Take great. Are of my pooches and are always so accommodating .the dogs look forward to…read morestaying their and running around with their chums.

10 out of 10. Take care of my dogs very loving and caring people that work there the owner very…read morenice my dogs love the place.

I used to Love this place, but not anymore. Since they moved from the previous location the quality…read moreof service and place decreased significantly. The place has a TERRIBLE smell and looks so unclean. From my last visit; my dog came back very skittish and quite sick, a stomach bug with a terrible diarrhea. So much different from previous visits when he was not willing to leave the place. It used to be so much fun!!! At least one of an old employe was super sweet. some others they just don't care much. No daily pictures or daily routine. When I picked him up, he was SOOO STINKY. After a 7-hour flight, and a few hundred I was not ready to get home to bathe him and spend the next few days and nights helping him fight his stomach issues. (Vet visit etc) Sorry for the bad review, hopefully this will give you the energy to get back to the old days.

The staff at Dog town Coconut Grove is incredible. Love that the grooms come out to consult with…read moreyou before the appointment. Belle, our little golden doodle it's always very excited and happy when we're walking in and sometimes it's even tough to get her to leave.. Highly recommend!

This was there 2nd day at Doggy day care and they were alittle timid however they are slowly but…read moresurely adjusting The staff there is wonderful and are definitely dog people which makes my heart happy. I'll be boarding them there for 2 weeks & it was between and their drs office. I chose here because I believe they'll have more fun and be a little more relaxed while I'm away. The fact that a hospital is in the premises too also makes this whole situation much easier for me. This will be the first time we're apart for an extended period of time (both my mom and I). However this place makes me comfortable and I feel at ease with them here

So my pet has stayed here twice. The first time everything was great, and the pet came home relaxed…read moreand unstressed, a happy camper. The second time, nothing was further than the truth. it took him almost 10 days to get reacclimated, came back in a depressed state, growled when I touched it or picked him up, I've never seen anything quite liked yet since I owned him for five years. The staff seems friendly enough and the facilities clean. I just don't know what happened with this last time, I'm probably going to look into Rover or a similar service.