Furry Tails is exceptionally disorganized, lacking in accommodation, and the staff is unfriendly. I…read moreshudder to think of the experience our dogs endure when separated from their owners and entrusted to this establishment's care. Upon reaching out for services, I encountered a receptionist, Lynne, or onboarding staff member who exhibited inflexibility and lacked clarity regarding the availability of days for my dog's care. Despite claiming to be "almost at capacity on Tuesdays and Thursdays," they were evasive about providing alternative days, showing a prioritization of their convenience over accommodating paying customers like myself. Moreover, they failed to establish a designated time for pickup or drop-off, leaving me to initiate communication for this vital information. Their response indicated a vague pickup window of "probably between 9:45 and 10:15." On the day of service, despite providing my precise address, including apartment number, and contact number well in advance, I received a call from the receptionist at 10:38 a.m., exceeding the initially provided pickup window. By the time I reached the designated spot, the driver, who coincidentally was also the owner Neal, had already departed. Upon contacting the receptionist, I was met with the explanation that the driver "waited for a second and then had to leave because he was on schedule." However, their scheduling should have allowed for minor delays, especially considering the substantial one-hour pickup windows already established. Furthermore, the receptionist attempted to shift blame onto me, stating that the driver was unaware of my apartment complex and lacked my direct contact information. This assertion is unfounded, as I had provided detailed information including my apartment number, and the receptionist had my contact details on record. Their refusal to take responsibility and insistence on blaming the customer instead of acknowledging their organizational shortcomings is disappointing, particularly for a business claiming 20 years of experience. As this incident occurred on our first day of service, I expected a modicum of grace and professionalism. However, the receptionist's conduct and subsequent blame-shifting left much to be desired. Their assumption that all customers reside in single-family homes further underscores their lack of consideration for varying circumstances. Based on this experience, I cannot in good faith recommend this business, and I am relieved that my dog was not subjected to their care. Update to review: I received an email from the owner, Neal, with an apology about the incident and not seeing the apartment number. I appreciate the follow-up and i think its a good learning experience for everyone."

They are caring, love the dogs and are scrupulous about ensuring all dogs are vaccinated and…read morehealthy. And their rates are competitive. We've used them over 20 years and have NO complaints. Highly recommend

Just read a review from Katie McLaughlin from Quincy. If you take these reviews seriously, please…read moredo not let 1 NEGATIVE review tarnish the Happy Dog's excellent reputation (22 5 star reviews vs 1 1/2 neg). The circumstances Katie speaks of in regards to the care that Tawny received at Happy Dog is not worthy of such an unfair review. While I disagree with 99% of this review, I DO agree with Katie that she cannot blame Michelle or her staff for Tawny's injury. My dog has been going Happy Dog for daycare/ boarding for almost 4 years and I've never witnessed neglect or mistreatment of any of their clients. Michelle will NOT hesitate to call the client's owner's with questions/concerns as I can attest to. Michelle and Jaime have always had their clients best interest at heart just as if they were their own dogs (Michelle 3 Jamie 1). Katie states that they have only boarded their dogs twice in over a year, their first experience going very well (no review for that visit) for her 3 dogs. Let's not forget a few circumstances of the last visit. First, Tawny is 14 years young. What a wonderful and long life she is having, but let's face it, with age comes periodic incontinence, stiffness, tiredness, and other signs of slowing down, it happens in humans as well, especially with a herniated disc which if the disc is pressing on nerves can cause occasional leakage at times. Could it be that Katie missed some symptoms Tawny may have been experiencing with planning a wedding? Herniated discs can be symptomatic, depending on the severity and the animal's pain tolerance. Perhaps Tawny was in pain for a long period of time, but because of her high tolerance of pain it remained unnoticed by the owners? We all wish that our pets could tell us when they don't feel well so we can fix them, after all they are our family. Happy Dog is a business and rules need to be enforced in order to be successful. Structured play/down times and allotted pick up/drop off times. Michelle does not accept any client that is not a fit for Happy Dog. She is more than willing to work with families to fit their needs, and has always been accessible by text or phone. If Michelle doesn't' answer her phone, it's because she's doing her job or is busy with clients or families. Being over an hour late to drop off/pick up a pet without a phone call/text in this day and age is just rude. Could it be that with Mr. McLaughlin being late to arrive, did not have enough food for the dogs stay, that he may not have noticed any change in Tawny before she was dropped off? To say that Tawny was in a urinated crate for an entire day would NEVER happen! This is NOT the way Happy Dog operates. Perhaps Tawny was upset and depressed that her parents were going away, removing Tawny from her comfort zone, pets do that. Michelle and Jaime may not know Tawny as well as their regular clients but from Katie's review it sounds like Michelle was very a-tuned to Tawny who is considered a "senior" and she made Tawny as comfortable as she possibly could without complete knowledge of Tawny's background. Katie did not anticipate coming back to an ill dog, however the reality of it is that Tawny came to Happy Dog with a pre-existing condition which both the owners and Michelle were not unaware of. With all the animal cruelty abuse plastered in social media, grooming facility and dog daycare facility charged with pet deaths...these are the people and places that need honest reviews so that we can protect our pets. There was absolutely no mention of abuse or mistreatment happening in Katie McLaughlin's review of Happy Dog Pet Resort, although it was mentioned by an 3rd party acquaintance. I'm sure that the McLaughlin's were struggling with the fact that Tawny was in pain for many days prior to her stay Happy Dog Pet Resort and that they just didn't recognize the signs. Happy Dog is a huge facility with several gated yards for the dogs to play in. You can't beat the prices, the owner and staff or the peace of mind knowing that your dog is being loved and well cared for.

We were looking for a doggy daycare due to our dogs isolation anxiety. When we called, happy dog,…read moreit was clear the owner loves dogs and loves what she does. She let us know about nap time and was willing to accommodate anything he needed if he was not able to rest independently. (He did great and Michelle was on top of his need the first day). We were able to get in for an interview/temperament test within a week even around a holiday And once we passed, we able to start right away. The owner is very responsive to any questions or concerns you have. Her staff love the dogs and your furry friend gets a big hello upon arrival. Our pup comes home happy but tired and ready for cuddles and rest. Also, the packages they offer are extremely fair and worth it. Thank you Happy Dog!

I love that I can go on vacation and know my dogs are in good care. I have 2 goldens, they can be a…read morelittle sensitive. They are happy when we drop them off and when we pick them up. I also LOVE that I get pictures everyday and see how much fun they are having. I highly recommend Pawfessionals!!

We recently boarded our dog Milo with Ruth for almost two weeks. We'be only boarded him at one…read moreother place before - and we were nervous to try a new place. Ruth came highly recommended, and so we gave it a shot! We couldn't be more thrilled with our experience. In Ruth's care, Milo had the time of his life! We received nightly emails about his day, which our children loved. She kept us up to date on his behavior, his activities and his new friends. Now, we will never use anyone else for dog-boarding! Ruth is now considered Milos family and a new home-away-from-home! If you need to board your beloved dog - consider Ruth! You won't find anyone better! Love, Milo's Family (Mike, Amanda, Abigail & Zachary)

I use Chase whenever I am in town. The Great OZ is always very happy to see him and comes home…read morehappy too! Thx Chase

Chase came out for the meet and greet and I knew he was the right guy to help with my Rottweiler…read morepuppy Roxie . We've only had a couple sessions and she's already learning and making progress . He explains why we are doing things the way we do . Essentially he is training me so that I will be have the knowledge to work with her and understand why things are done the way they are . Great guy . Class act in my opinion . I look forward to see what the future brings as far as the potential of having a well trained and behaved loving dog . I'd definitely recommend chase he also is willing to work around my hectic schedule and is patient and 100 percent professional and a gentleman.

There are alot of doggie daycares out there. Trust me when I tell you Pampered Paws is without a…read moredoubt the absolute best there is. My two dogs Nova and Stella absolutely LOVE it here! The second we pull in the parking lot to drop them off all you can hear from the back seat is both tails wagging like crazy. The facility is super clean. The owners and the staff are all amazing, they care for the dogs like they are their own.

I've been bringing my dog to Pampered Paws day care for the past couple of months and she…read moreabsolutely loves it. I wasn't sure how she would do because she is a rescue and takes a little while to warm up to strangers and other dogs, but after her first few half days at Pampered Paws it was clear she couldn't wait to go back again. With a happy pup, fair prices and close proximity to the highway, I would recommend Pampered Paws to anyone needing pet sitting services.

Lori is amazing if you are within her working area. If your looking for a amazing pet lover and…read moresomeone to add as a extension to your fur baby family. Lori is the pet sitter/walker for you. She is a needle in a haystack. Lori will treat your fur babies as her own. Her business etiquette makes you feel like she is family from day one. Her daily communication with you about your fur baby will put you at ease. She has been watching my pug and cat for many years. She has also helped me out in emergencies resulting in multiple two week hospitalization stays. She has even gone over and beyond helping me make a difficult decision to leave my pug with a nurse at the hospital, where I was admitted. Lori had her wedding that week. She spoke with the nurse. Then went to my home to prepare my dog to for her week stay with the nurse. She met the nurse at my home and did the transfer. I wouldn't trust anyone else with my fur babies. Also, having a older pug it gave me a piece of mind knowing that she is pet CPR and FIRST AID CERTIFIED. I have also nannied over the years for families that have also used Lori as a pet sitter and dog walker. Please reach out if you need a reference if you move forward with Lori

Lori was fantastic! She was suggested to me by a neighbor who raved about her. We needed someone…read morewilling to come to the house twice a day to take care of our 2 cats while we were away. 1 cat requires medication for seizures on a fairly rigid schedule. Lori was incredible. The very 1st day my 2anti-social, we don't like strangers came right to her. Animals certainly know a good kind soul. Feeding, medicating, litterbox duty, play time, pictures,text updates..she did it all. I can't recommend Lori enough. She is phenomenal!!! Give her a try.!

The best small dog daycare on the South Shore! Amazing staff, great environment, and unbelievable…read moreextras like monthly themed photo shoots, weekly candid photos, birthday parties, enrichment and more

Kristin and Susan made it possible for me to be on my business trip and feel my little ShihTzu was…read morein a safe & fun place. I dropped her off at their doggie day care at two o'clock, and they allowed me to pick her up fifteen minutes after closing so I would not have to leave my work early. Tess can be a "worry wart," but she seemed calm and well cared for when I came to get her. The facility is very clean and well kept. Signage from the road is clear & parking is easy. They gave me a little "report card" when I picked her up. It gave me an idea of how Tess' day had been, and was a very nice gesture. The pricing at ADDA is fair and reasonable. I would definitely take Tess back again. I highly recommend A Dog's Day Away!

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

Winston looks handsome. I needed to trim in front of his eyes though because the hair on his nose…read morestuck up and he couldn't see. Would like to have a receipt with details of what was done. Otherwise very happy.

My Havanese Bailey, has had two inhouse training sessions with Ron Aviles and I feel very confident…read morethat success is on the horizon. Bailey is just over a year old but makes terrible screeching noises when he sees other dogs or people. So much of the training revolves around the owner - they actually need more training than the dog. I am looking forward to a calm noiseless future with Bailey.

From the owner: American Alpha K9 Training provides dog training, puppy development, and puppy kindergarten to the…read moreCohasset, MA area.