Booked K Tax Taxi tonight to take us from Penarth to Holiday Inn, Cardiff at 6.45. Taxi arrived 20 minutes late. Charged us £12.90 which is the most we have ever paid for a taxi form our home in Penarth to the centre of Cardiff. He had no meter in the car so we could not see how the charge was arrived at.
We expressed our surprise at the charge, to which the driver repeated it and gave no explanation as to why so much. We were offered no discount for our surprise at the cost nor the fact he was 20 minutes late. When phoning the taxi company to complain we were told he can charge from his mileage travelled We normally pay around £10-£11 for the same journey. On the way back with a different Taxi firm, we were charged, at 11.30pm £10.60
They arrive late and blame the terrible traffic. In this case, they did that, but we had a clear run through to our destination without any traffic congestion.
Will never use K Tax again. IN my opinion, a rip off. read more