NEO Roofing is doing business as DUNRITE Roofing/Exteriors and K-Guard suggested that they had to tear off the section of roof to assure the leaking would stop. Assured me with a 3 year warranty. Roof started leaking again after snow started melting, and they refused to come out to even look at it after a year (1st winter). "We did everything correctly". Well my roof is still leaking in the same spot. Asked for my money back, no money back, did not honor warranty and very arrogant. I hired another roofer to fix this roofers issues, and they did a fantastic job and my roof does not leak anymore. BUYER BEWARE, DO NOT USE THIS COMPANY AS THEIR WARRANTIES ARE NOT HONORED, THEY DO TERRIBLE WORK (WASTE OF MONEY) AND THEY HAVE SHADY CONTRACTS. YOU DO NOT HAVE THE OPTION TO OPT OUT WHICH GOES AGAINST THE OHIO CONSUMER PRACTICES ACT. read more