great service, way cheaper than anyone else in Longview and still gets your car looking brand new.read more

From the owner: PT Auto Detail is based in Longview Texas and is a mobile detailing service. We have the best…read moreprices in town and will still get your car just as clean as any big detailing company!

Worst place EVER!! The manager hides behind his employees. If I could give this place, zero stars,…read moreI would. Did not perform as promised. Geo promised me a full retraction of the rollers inside the car wash, and a touchless wash drive-through. This didn't happen. The vehicle was filthy after going through the wash. The employee didn't wipe it off. We asked for a refund and was refused. We were only offered a credit for our next visit which won't happen. Geo refused to give out the managers name, he said the manager said not to reveal his name. Incompetence extends from the top down because of poor ownership and management this is why the employees act the way that they do. This establishment reeks of incompetence, and does not perform as promised I would avoid at all cost.

We drove from California to Longview and our van was covered in road dirt and bugs. I was…read moreexpecting to just spray it off best I could but found they offered full service hand car wash. For a GREAT price, Big Wave's team cleaned my van and the cargo box on top with expert efficiency. When they were done I was shocked at how good it looked!! These guys did a terrific job and even offered me a cold bottle of water while I waited. I highly recommend Big Wave Car Wash!

Excellent service. The Kilgore location is far superior to the one in Longview. Will be backread more

Not only did they get my cars in the next day, but it was cleaner than when I bought it in 2013!…read moreSuch a kind and professional businessman. The work exceeded my expectations and the pricing was better than the other competitors. They want to keep your business so they make it even more affordable to keep bringing it back. Don't hesitate to take your car in, you know it needs a good detail. And if you want to sell your car take it here first!

This is the one in Longview by the Shell station on Marshall Avenue . If you're going here because…read morethey have free vacuums, don't bother. The vacuums don't work I taught to several employees, and finally, one was honest enough to let me know that the vacuums have not worked for two weeks and they have been trying to get them fixed. They're still taking your $10 for the basic wash thinking you're gonna get to be able to vacuum your car, but you won't just FYI. I live in Dallas, but come here to visit family in East Texas, and I have been to this car wash many times.but I won't be coming back. If you look at my history, I have never before posted a bad review. When I feel like should know.

I went to the new location in Henderson, TX off HWY 79 by the Shell/Dennys. I can't find the…read morebusiness anywhere on maps or google or even here. So I am posting at this location. If I could give this location ZERO stars I would. I went through this wash on April 30th and had the light bar on my Jeep torn off. I have been though hundreds of these washes for over 5 years and NEVER had this happen. I couldn't drive anywhere since the bar was hanging over my windshield. Thank God it didn't break my windshield. The people in the office were not helpful. All they said was to give them my information. There is no customer service number. The manager was not helpful and how he is a manager I have no idea. The guy who came out to help take off the bar completely for me so I could drive home told me "I tightened up the machine to prevent this from happening." I do not recommend going to this wash. And I still have not heard back from anyone.

My son paid to get his car detailed for the first time because he just bought it. We agreed on…read moreprice and what service that was to be done. So on the day of the appointment the guy was running late. By the time he came to detail the car it was sprinkling. I asked if he needed to reschedule. Guy said it wasn't that bad and that he could still do it. Basically to say my son got a shifty detail job because the car never got finished for the service that was paid. My son didn't think to check when he was finished. The guy detailing said he forgot about the trunk because he was in a hurry due to the rain. I texted the same day and guy said he will come back to finish. A few days later and he still has yet to respond. The trunk wasn't the only issue. He didn't clean the vents, dashboard, or console. I would not recommend this guy to anyone!

From the owner: Can provide any type of vehicle detailing you could need at the convenience of your own home. read more

Only had email communication for a quote but they were very responsive and couldn't have asked for…read morebetter.

FANTASTIC work done by Lloyd and team and incredible customer service. Worked incredibly hard to…read moremake my vehicle look pristine and I am so thankful!