First of all I would like to give Eldorado a high 5 star rating.They got the paint off of my…read morecar.With how hot it's been outside they kept at it.They cared about there customers went around giving out popcycles .They tasted good.Thank you again for your service.Didnt cost as much as I thought it would.

I've tried them twice. both times the detail was half-azz'd. first time they left wax splatters all…read moreover the the windshield wiper area. I mean a lot, it would be hard not to see it. I cleaned it myself. No big deal. The 2nd time they didn't wash it good. They Left dirt all over the truck. It was horrible. The inside was done pretty good except the windsheild. The wheels were also not cleaned good. I won't go back. I'll pay the extra $$$ to have it done right. I know most people love this place but I've had bad luck with them. To be fair, if I were to give them a grade it would be between C+ to B-.

Excellent service. The Kilgore location is far superior to the one in Longview. Will be backread more

Not only did they get my cars in the next day, but it was cleaner than when I bought it in 2013!…read moreSuch a kind and professional businessman. The work exceeded my expectations and the pricing was better than the other competitors. They want to keep your business so they make it even more affordable to keep bringing it back. Don't hesitate to take your car in, you know it needs a good detail. And if you want to sell your car take it here first!

Worst place EVER!! The manager hides behind his employees. If I could give this place, zero stars,…read moreI would. Did not perform as promised. Geo promised me a full retraction of the rollers inside the car wash, and a touchless wash drive-through. This didn't happen. The vehicle was filthy after going through the wash. The employee didn't wipe it off. We asked for a refund and was refused. We were only offered a credit for our next visit which won't happen. Geo refused to give out the managers name, he said the manager said not to reveal his name. Incompetence extends from the top down because of poor ownership and management this is why the employees act the way that they do. This establishment reeks of incompetence, and does not perform as promised I would avoid at all cost.

We drove from California to Longview and our van was covered in road dirt and bugs. I was…read moreexpecting to just spray it off best I could but found they offered full service hand car wash. For a GREAT price, Big Wave's team cleaned my van and the cargo box on top with expert efficiency. When they were done I was shocked at how good it looked!! These guys did a terrific job and even offered me a cold bottle of water while I waited. I highly recommend Big Wave Car Wash!

We are full time RVERS, only in town off and on during several months of the year. To accommodate…read moreunforeseen events in both our lives and the folks at Royce's, they rescheduled three times over the course of a year. Yet, they held to their original estimate/quote, and when an unexpected part replacement ended up being required, they found a way to swap out for something on the estimate that came in under budget, and didn't raise their price. More than fair! And the work done looked great. Highly recommend!

I found myself in Longview with some damage to my car. I needed my fender and underpinning secured…read moreso I could safely make it back to Houston safely and with minimal damage from the loose pieces damaged on my car The team at Royce's Paint and Body got me in right away although I just popped in as I passed by. They were able to get me safely back on the road in 15 minutes. Great Team at Royce's. Thank you Gents!

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

great service, way cheaper than anyone else in Longview and still gets your car looking brand new.read more

Update: The owners rectified the situation and apologized. I appreciate the honesty and integrity…read moreof the owners. They changed my oil this morning, a little less than 90 miles later my oil light comes on. Immediately pull over and there's oil everywhere. Walk around the car there's oil on the back end and passenger side of the car. I called maci lube and he advised it could have been an issue with the o ring on the filter, then said to drive my car to him. I said I can't because there's clearly a significant oil leak. He told me to go to a local place and call him in the morning. So I pay 125 to be towed to a local place where they see there is no oil filter attached. I call maxi lube back and he said he tightened the filter with a wrench so there's no way. He said he's not paying for the tow and can refund my initial oil change for "condolences". Go see him in person after my car is fixed and admits it could have been him but he's only willing to refund the initial oil change. Zero out of ten stars. Do not recommend.

This shop has gone beyond the normal in helping my sister with her car problems, even drove to…read morewhere she was broke down to help her one time, and gave her a ride home while car was being fixed. They gave her a fair price. I have only used them once and had a starter replaced and they did a good job and fast, I plan to use them for all of my mechanic needs in the future. Everyone there is friendly and professional. I highly recommend this company. As a small town, Big Sandy is lucky to have a good & honest mechanic shop like Maxi-Lube., I am grateful that they are here.

Purchased my vehicle here and take it for service here every time it is due. Olivia is very helpful…read moreand professional.

Worst experience ever! They double deal so that whoever gets approved first gets the deal…read more This is also known as lying and cheating and reflects upon how management truly is as professions and individuals. All week my girlfriend had been in communication with the salesman. Today 9/25/21, Sat. we had an appointment at 1:45pm and sat our whole day around it. We both test drive the Dodge Durango. Bank had been called earlier that week and she knew what she could do. It was all left up to the test drive, interior and how much they would give for trade in. She sat down with salesman to await to hear from financial to only have the woman from financial to walk over and to tell us that the vehicle had just been sold! Really?? We spend a whole going through everything, set aside a whole Sat even both test drive to only have it sold out while we are going through the process?? What do you not understand about internal communication? So you start a deal with one person and just in case you don't make that sale you go ahead and offer the same deal to another? Management in all the sales area was at fault! The only person that wasn't and that truly sincere was the salesman we dealt with. It was also his last day there and from what we understand this is one of the reasons!