I read the reviews and backtracked to come in. The individual who assisted even made sure I knew…read morehow to check the oil, showed me where to put it. Embarrassing I know but I've not had car issues in a long time but my Santa Fe Hyunday burns oil. Kwik Kar in Keller used to top off my oil between oil changes but now they have new ownership now and they want me to do a full oil change.

Awesome customer service! I've gone to the other guys are across the street before, but I'll keep…read morecoming here from now on. I like the products better as well. I needed a new battery and they had better options.

Stopped in to grab some windshield wipers, and Jeff was quick to verify that I got the correct…read moresize. He even offered to change them out since the rain was already coming down. That's great service. Their prices are a little higher than other parts stores, but they showed great customer service for sure!

I've got nothing but good things to say about this location and compared to the other 2 auto parts…read morestore close by its not even close. Brandi has been their the last few times I've visited is knowledgeable,friendly and has always given me service with a smile, she seems genuinely happy which makes it a pleasure to come back. After purchasing a battery I received 20 dollars in speed perks their reward program which allows you to use 10 bucks when making purchases of 10 bucks or more I needed a rear wiper blade on the car today which cost me 12.75 so I paid 2.96 with tax out the door. Not bad in fact I have 10 bucks left so I'm ordering some air fresheners shortly and its going to run me about the same. I've been to all the auto parts stores in this area many times but as long as the service here stays the same I will continue to come back. It's not often you get this kind of service from the counter in this industry

Helpful when there not slammed with customers. Folks here are nice, big guy in the corner seems to…read moreknow a lot.

Dave is the best! Once again, the technicians at this store have gone above and beyond. Dave…read morehelped me diagnose an issue with a broken PCV valve line when I wasn't sure how to repair it, researched everywhere to find the right replacement part, and gave me options for purchase and delivery. I won't go to any other parts store!

Workers always chit chatting and not helpful. Multiple times I've dropped off used oil or needed to…read morerent a tool, check battery, and every time they act like I'm inconveniencing them. 1 big Mexican guy barely acts like he understands English.

Mr Gregory was very helpful. He went above and beyond aiding me with my vehicle. will definitely be…read moreback if I have any more issues.

Word to the wiser: If you're buying something and they say "oh we have a special, this other thing…read morecomes free with it," just immediately decline, pay and get out. It's NOT free. It's just the start of a sales pitch. If you don't know a lot about cars, I suggest going to the O'Reilly's across the street.

Came in looking for a new key fob and Lisa W. Was on it!!! Such a great experience and such a sweet…read moreand helpful staff. Thank you Lisa!!

I was about to leave work for the day when I realized my battery was dead. It was so low on charge…read morethat I couldn't even jump it. I called Autozone in North Richland Hills on Blvd 26 and the store manager went above and beyond to help me out! He found the battery I needed (gave me a few options to choose from) and found the fuse I needed to replace that caused my problems from the start. I am truly grateful for his honesty, friendliness and customer service. I HIGHLY recommend this location!

They were professional, well informed, and very friendly- put up with my absolute zero knowledge…read moreand did a lot of price comparison for me. Made sure I had the information I needed to walk out of the door with confidence!

William G at this location is definitely the most amazing mechanic i've had the pleasure to meet…read more I only visit this location for him because he's knowledgeable about every vehicle. William deserves his own store or shop he's a gem.

I went there for an oil change, the one on Forest ln tho, there were no cars in any bay but one,…read moremost likely not for an oil change even if, I got a text to open a link to see the progress of the operation in the oil change, After staying 15 mins I've been told that it's gonna take 1.5 hours, I took my car and I took off. Plus I had the oil and the filter already and the cashier when I asked him how much will it cost he said " $25 oh or $26 ummmm $27. I was like

Gabriel not only replaced my wife's car's battery, but, also, cleaned the cables and the whole…read morechaise without charging me a dime!!! He even taught me a few things that I needed to know in maintaining the battery I bought. Try getting your car dealership doing the same for FREE!!! Lol !!!

We made a visit today since we were in town. And we didn't check stock online beforehand since we…read morewanted to try our luck. GREAT NEWS! They had both the Cabin and air filters we needed. Plus the Bosch wipers we like AND the grease gun/grease. We also needed a lift but decided to hold off on it this time since we were already over $100 and the lift was about $280. The only thing we didn't get was the sway bar bushings since they needed to be ordered, but no biggie! We found another alternative for that. Jimmie, the kind associate assisting us today, was amazing! He had a huge smile on his face today and knew right where products were. THANK YOU JIMMIE! You are amazing, sir :)

I had to rent a truck to deliver a large item and I went to Moore Uhaul on Division where they rent…read moreyou a truck for short period of time, 4 hours for $20 and .59 cents a mile. But they didn't have and tie downs so I went to Napa to get heavy duty tie downs for a 55 gallon can of oil to hold tightly in the bed of the truck. Smiling Counter man said he would help me, and he knew exactly what I needed. The Delivery went smooth Thanks to Napa Arlington and Moore Uhaul rental on West Division st. Happy trails to you Chris Gotcha

Went for brake pads, wasn't really greeted when I stepped up just kinda stood while the associate…read morestood there, so not really friendly. Gave me the wrong pads so had to keep walking out to compare the pads they had with what was on my truck. They're system is incorrect so the pads I bought were super expensive compared to what is really on the truck.

I usually go to oreillys for work and my company uses po's through their national account system…read more Normally a pretty simple process but nobody here seemed to know exactly what they were doing and made a couple unnecessary phone calls to my company to made sure I was authorized to buy something on the account........ sir I'm in uniform and have a po number to buy parts for the billboard of a company work van that I drove into your parking lot..... wasted my time but I guess that's why I get paid hourly idk Did get what I needed but with a lot of extra headache, unnecessary stress

My husband was a mechanic so has all of his tools. My car wouldn't start so we jumped it and then…read morehe tested it and it failed. My battery was one year in on a three year battery. Went back to this store and they said it passes and won't replace. Went to get my car inspected and they also told me my battery failed the test and gave me a screen shot. Took that back to this store and again they would not honour the warranty and replace it. So I went to Auto Zone and bought a new battery. Will not give O'Reilly's our business again!!