I've been a client of Epiphany's for years now, from before Unique became the suite salon that they…read moreare today. I just wanted to take a moment to highlight her. From being younger in the open-salon to now remaining in the salon in her now suite, and now a mother, she's continued to display not only great styles and creativity, but also professionalism and laughter. She's been a pleasure to have worked with for this long.

Summerstyles (Epiphany) did my hair & colour so good! She did the red color and it matched my skin…read moreso well. And shes helpful telling you how to care for it.

love visiting this salon, but what really stood out was Natalie's amazing customer service. She…read morehelped me book my appointment over the phone when I was having trouble online, and she was so friendly and welcoming in person too. My shampoo service was great, and my hairdresser, Yoca, did an excellent job. I left very happy with my hair--thank you to Natalie and the whole team love visiting this salon, but what really stood out was Natalie's amazing customer service. She helped me book my appointment over the phone when I was having trouble online, and she was so friendly and welcoming in person too. My shampoo service was great, and my hairdresser, Yoca, did an excellent job. I left very happy with my hair--thank you to Natalie and the whole team

I did not have a positive experience at Salon 809. My appointment did not begin at the scheduled…read moretime, and I waited approximately 45 minutes before my service started. When the stylist finally began, her attitude and overall demeanor were noticeably negative, which made the experience uncomfortable. Additionally, the stylist started blow-drying my hair without applying a heat protectant. I had to request that it be used, which should be standard practice. Clients should not have to ask for basic hair care measures. I also found the pricing to be excessive for the level of service provided. Certain treatments, such as deep conditioning, are not included in some services and come at an additional cost. During my appointment, the stylist was whispering and gossiping with another stylist, which felt unprofessional. Overall, the salon appears to charge for many add-ons while not delivering a level of service that justifies the cost. Due to the poor customer service and lack of value, I would not recommend this salon.

A great first time experience with Ms. Fati & Ms. K. Was willing to provide service for me so late…read morein the day & for that I'm so appreciative. Thank you so much for the excellent customer service.

I took my daughter to get her hair braided and when she left the shop and got home she noticed how…read morecrooked the parts was at the top of her hair so I decided to give them a call the next day and she told me I can bring my daughter in to get it fixed. I don't know if they was rushing to get her hair finished because it was near closing when They was about finished. Anyway I took her back and when we arrived I'm explaining to the lady that the parts are crooked up at the top she looks and tells me it's not when it clearly is. She then tells me it can't be fixed she had someone else in the chair but don't tell me u can fix then when we arrive I tell me u can't. My daughter really likes her braids but they could've did better at the top. She got knotless braids. What do yall think

Everything nice convo,wonderful braider really nice person! I love Tochi! When I met her she took…read moreme right away and down time is not long. The only one I go to! Happy New Year Tochi!

I have been getting my hair done at Dominique's hair braiding shop for almost 10 years. I am very…read morepleased with the service and style I get. I get many compliments on my hair style and people always ask for Dominique's information. The style I wear is Spring Twist!

*sigh* I hate to see…read moretalented people with poor business skills. It's the little, manageable, correctable things that crush them in the end. Working sporadic days/hours, not having a formal way to book an appointment (playing text tag and waiting days for her to check her schedule and get back to me with a date/time she's free is unacceptable)... that's the quickest way to lose a customer. This is the era of SquareUp and similar apps.. I was going to recommend that she look into it, but during one of my appointments, another client beat me to it. Her reply was that she didn't want people to have that much access to her. But....it's. your. job. Why wouldn't you want clients to have access to you? Block off the times that you are unavailable and let your customers choose from there. Simple. It's not like we're trying to come over and hang out at your house. We're trying to give you our money. What's the problem? At one point, it took over 2 months to get an appointment. I tried to make an appointment before Thanksgiving and did not actually get it until the end of January. To be fair, she finally scheduled appointment for 6 weeks after my fill in, but got sick the morning of, and told me she would reschedule...but she never did. She also has no color palette for customers to check out, so instead we have to play a guessing game of 'What color do you want?'. In the 17 years that I've been getting my nails done, I have always determined what color I want by looking at a color palette, and it would save us both so much time if I could make that decision while she's doing my nails as opposed to trying to figure it out when she's ready to polish. I recommended that she get one several times, but she just shrugged off my suggestions. What's really frustrating about this whole process is that as great as my nails look after finally getting the appointment, the polish starts chipping within 48 hours. I'm not sure if it's because the polish is watered down, a problem with the UV lamp she uses, or maybe because she doesn't use base coat. I don't know.  All I know is that rarely have I gone more than a week without my nails looking like I've had the polish for over a month. At one point, it was so bad that several of my nails were bare by the time I got to her for a repair. Not a fill-in: a repair in between fill-ins. The polish peeled off like the foil on a can of Pringles. If it's that hard to get a fill appointment, imagine how much harder it is to get an appointment for polish change. Instead, I have to go to one of my neighborhood nail salons and pay another $20 to $30 for a polish change (and *gasp* those salons actually offered color palettes, so I can actually see the polish colors I want! Go figure!). The last time she did my nails, one of them broke within the first 2 hours (and since I have evening appointments, there was no way I could go back and get it fixed because the salon was closed). The next day I had the chance to look at them in broad daylight and noticed that the acrylic was unusually thin, and that some of my nails did not have enough acrylic on the edges/corners (the sides of my natural nails were poking out from the underneath the acrylic.) No doubt, the girl is talented, but the quality and consistency is not there, and she's just not serious about her business... and that's really a shame. I've been wearing stiletto nails for about 5 years now and she has definitely done some of the best work I've had, in terms of nail shaping. However the juice is no longer worth the squeeze. There are too many Asian-owned nail salons that also do really good work, and I'm no longer willing to exert the extra effort to support the business of someone who doesn't value my business or my money or time enough to provide quality and reasonably accessible services.

I loved my visit. I was serviced by Diamond and she did an excellent job on my nails. Very…read moreattentive and a pleasure to talk to. Well worth the visit.