Super customer service and very helpful, even suggested Miami Tow and Recovery LLC to get my truck…read morethere. Price was very respectful and affordable. Turn around time was remarkable for the amount of work I had done and it runs like a new truck now.

Last year an oil change and tire rotation on my jeep was $77. Today 3/6/2026 for the same service…read morewas $138.19. Almost double - ridiculous. $40 for tire rotation. Double. I've purchased over nine Jeeps in my life and this dealership will no longer be getting my business for anything. Small town. Big city prices. And the shop was the filthiest shop I have ever seen for a jeep dealership.

Finance guy Bill Norton said he would have "no problem" assisting me in paying off my Jeep lease…read moreand only charge their $149 doc prep fee. Said he would call the finance company and call me back soon. So I gave him all my info. That was last Friday, 10/22/21. I called him back the following Tuesday (10/26/21) and by this time I am into my grace period for lease payoff. He said he was "too busy to assist (me) because it was the end of the month and he had too many customers". So now I am needing to find a different dealership to handle this payoff before the grace period runs out the 29th (closer to the end of the month) and needless to say, I'm mad.

They towed my Trax and worked with me when I was in a difficult situation trying to figure out…read morewhere to park it. I highly recommend them. Very nice people to work with!

Top notch guys. Came almost immediately and pulled my truck out of a culvert which was in a very…read moreprecarious spot without breaking anything on the truck. I appreciate the quick and excellent service!

So thankful to have found this service today during a record winter advisory. My car wouldn't…read morestart, and assuming it was my battery, I called AAA to find out that even tow trucks were down to due to the extreme low temps. After a few calls to other companies, I was warned that I likely won't receive service today. I found Cutshaw on Yelp and in a Hail Mary attempt to get my car started, gave them a call and they were in my driveway less than 15 minutes later! So thankful!

On June 24th in Lewisburg my car quit on the bridge…read more Service was very fast and the drivers did not want to leave me there with a small child. Concern went beyond enough to impress me. Shout out to Lewisburg population three different people stop to help me get off the road

White's is the best in all of Miami County. They are friendly and fair. We take our cars in for…read moreregular services but they've also accommodated us when we need a flat tire fixed quickly. Highly recommend them!

Our daughter had an accident in my car two days before we were set to leave for a month long family…read moretrip. That night I realized my wallet was in the car and needed it for travel. We called up there and the guy that answered said give us 20 and we will be there. They met us let us get to our car and get my wallet and some things. While on vacation the insurance wanted to get it moved to a lot. We had not finished cleaning it out. We called them and asked if they could do a sweep of it and get important things. They were like sure no problem. We got back and finished the paperwork. We went to make sure everything was out. There was nothing that we had to grab. We drove out to PK not only did they get all the important things, they also pulled our plate for us, which sometimes get lost in or on the way to lot. They are very responsive and nice people. In the bad situation it was a relief to have a caring team that helped. Even suggested a lot and said they would keep an eye out for us!

KHP called this company to tow my daughter's car from an accident scene in Overland Park. He…read moreseemed upset that I didn't want it towed to the shop. He was rude to my young daughter and very rude to me when he arrived with the car at my house. I was a little surprised because the folks back at the shop that I have done business with were always very easy to deal with. I called the dispatcher to find out why he was demanding payment rather than billing through my insurance Roadside Assistance. Ironically, our house was actually on the way back to the shop and even closer than to the shop. I was told that I had to pay him because the shop could not take payment. Then I was charged a 6% fee for using a card. I will not ever use or recommend this tow service. I will have to rethink using the shop as well if this is the way they do business. I have never had service like this from any other tow company. Horrible experience.

Today, august 31st my car decided to have difficulties. I waited 4 & a half hours at Oriellys in…read morePaola for AAA. I called Miami tow & he answered & explained to me to called tripe A let them know we have someone who can be there in 10 minutes. I then called him back, saying tripe A won't take care of the bill unless I pay out of pocket & they'd reimburse me. Scott bought my two year old food because we haven't ate since 1 pm this afternoon & then came & got my car & took us home. If you ever ever need assistance with towing, call Scott! He was really awesome to work with & so so caring. He didn't have to go out of his way to get us home & get my baby boy fed but he did. Thank you so so much Scott! For everything. 10/10 recommend

The air duct cleaning that they performed for us was good. They were prompt, communicative, and…read morequick. Hence, the two stars. HOWEVER, their follow up billing process was terrible. Six months after the service was performed, I received a call from the owner threatening collections. There had been no invoice, no bill; nothing that alerted me that our bill had not been settled in full (we had recently purchased a new home and the title company was supposed to pay the company directly, but wires got crossed and things didn't happen that way). When I called, the receptionist alerted me that there would be a late fee applied, to which I was pretty frustrated. LITERALLY NO CONTACT had been made with me for six months and my replies to their phone contact were instant. They threatened first with collections and then with a lien on my property before even having a conversation with me...terrible business practice. After giving my information to the receptionist, it turns out that the zip code they were trying to run through the credit card machine was wrong. Had they called with a different attitude instead of threats, then the whole threatening process could have been avoided. I understand the need to hard ball people who haven't paid, but without warning and/or communication? Ridiculous. I will be looking for another carpet cleaning company the next time I need service.

Great customer service! I had an appointment for an interior auto detail, but I woke up that…read moremorning and my car needed a jump start. I didn't think I had time to do it, and I didn't want it to die again on their lot. They came to my house (in town), helped me jump it, and took it to get cleaned. They said they would charge it up while they cleaned. Way over and beyond expectations, they definitely have a returning customer with me.