I've been a Big R customer for years. Ron and his crew are the very best. We have big old trees…read morethat required a skilled hand at pruning. These guys go above and beyond and really understand trees. The pics don't do justice. More air and sunlight. Highly recommend!!!

I'm very disappointed with MY experience with this tree service…read more My neighbor had some dead branches from his tree extending over my property. I brought the issue to his attention and offered to get estimates. One company gave us a very high estimate, so I contacted Big R (the tree company my neighbor had previously used to remove two trees). Patrick came to my property and gave an estimate of $850 to remove my neighbor's tree., $100 more if the Stump also. While he was here, I also showed him a tree on my property and asked what it would cost to have it pruned. He recommended removing the tree instead and gave me a price of $300, which I thought was very reasonable. Since his crew would already be coming to the property to do my neighbor's tree, I assumed both jobs would be scheduled together. I explained that I had some unusually high bills this month. He suggested I could give a post-dated check. He seemed fine with that. Patrick told me he would leave the estimates in the mailbox later that day. I then texted the office specifically asking that my estimate be left in my mailbox and my neighbor's estimate in his mailbox. My neighbor's estimate was left in both mailboxes--but I never received an estimate for my tree. I contacted the office again and Bonnie stated she would let Patrick know. My neighbor made an appointment for his tree to be removed on the coming weekend. No communication was directed my way regarding my tree. The morning of the neighbor's tree removal a crew member asked if they could park their truck on my driveway. I said yes. He also said, "it doesn't leak oil or anything." When Patrick was at my property for my neighbor's tree removal, I pulled him aside and asked him directly about my estimate. He told me that he doesn't write proposals on proposal paper because it costs too much and said he would give me the estimate on a card instead. He never left the card. My neighbor's tree removal was completed, and I still have not received the written estimate, no phone call, no text, and no explanation about my job. To make matters worse, the company's large cherry-picker truck was parked on my driveway and left a large oil stain, and no one had the courtesy to mention it or take responsibility for it. I took the time to contact this company, obtain an estimate, and was prepared to hire them. He was accommodating about payment and I was essentially giving them the job. If they changed their mind or didn't want to do my tree, that's their choice--but the professional and courteous thing would have been to simply tell me. Instead, I was repeatedly told I would receive an estimate, followed up with the office, asked Patrick about it directly, and still received nothing. Then I was left with an oil stain on my driveway and not even the courtesy of an explanation. Very disappointing experience. Good communication and follow-through should be the bare minimum when dealing with a potential customer. I would not recommend this company based on the way this was handled.

Came in and took care of business quickly and efficiently. No mess left behind. Simply stuck to…read moretheir word. Their prices were easily 15-20 % below all of our other estimates for the work we needed. Will use them again!!

Fast service, Fair Competitive pricing, experienced and Skilled/ talented employees. We had them…read moretake down 2 trees and grind the stumps and trim up some other trees, they were quick and professional and courteous. they left my home looking beautiful and clean, no mess left behind. I would highly recommend them to anyone looking to get work done. Jessie's team did an amazing job.

I used Hernandez tree care to remove some limbs over my pool…read more They were Reasonable priced and did excellent work . I would recommend them

I recently requested a free estimate for a property in East Quogue which required extensive tree…read morework. There were several dead and dying trees, and the remaining trees on the property hadn't been trimmed back for a good 20 years. They were overgrown. Every tree on the property needed work: either removal or extensive pruning (20+ trees). These are tall, mature white oak, pine, and maple trees. I called several tree removal companies for estimates. Santos Hernandez not only promptly called me back within an hour, he scheduled the in person estimate appointment quickly. He gave an extremely fair and competitive quote for the job after meeting me at the property and seeing the scope of work. He promptly emailed the written estimate and certificates of insurance (liability and workers comp) for review after our meeting. He was courteous, knowledgeable and professional, and I immediately felt comfortable. (I can't say that for other companies that I felt were subtly trying to manipulate me). We accepted the quote and the job was scheduled very quickly. The 4 man crew showed up early (by 7:40 am) on the day of service and promptly started at 8 am. They were polite and extremely hard working. They worked the entire day until almost 4 pm and it was a flurry of chain saws, bucket trucks, and stump grinders- a HUGE job. They raked and cleaned up everything. They all were wonderful. You can tell they are experienced in what they do. They removed all the heavy branches overhanging the house. They checked with me as to where they could move a bucket truck during the work. They had to drive onto the lawn at points to be able to get to all the trees (which of course I didn't mind). I appreciated being asked. In summary, I HIGHLY RECOMMEND this company! Experienced, knowledgeable, efficient and they offer extremely fair prices! This is a family run company that takes pride in their work. I wouldn't hesitate to use them again. If I could give them more than five stars I would! Thank you Hernandez Tree Care Service!!

I can't say enough great things about this company! From the very beginning, the experience was…read moretop-notch. He called me back the same day I reached out and came out quickly to do an estimate. What really stood out to me was that he kept his word every step of the way--something that's hard to find these days. The crew showed up exactly when they said they would, right on time and ready to work. They were professional, respectful, and clearly knew what they were doing. They worked efficiently but carefully, making sure everything was done safely and thoroughly. The job they did was AMAZING. I had trees hanging dangerously over my roof, and now I have complete peace of mind knowing my home is protected. Their pricing was very affordable, especially for the quality of work they delivered. The clean-up was incredible--you wouldn't even know they were here except for how great everything looks now! They left my yard spotless. If you're looking for a reliable, honest, and hardworking tree service, this is the company to call. Great communication, fair pricing, and outstanding results. We highly recommend this company and will absolutely be using them again!

Bryan is the best, he responded quickly and came out to give us an estimate. We had a storm…read moredamaged tree that needed immediate attention and he got it done quickly. Everything looks amazing!

This is the 2nd time Big Brother Tree Service has taken care of tree issues for me and they are…read moreexceptional in every way. They are knowledgeable, honest, price fairly, and are a pleasure to work with. They have removed dead trees and trimmed others before they became a problem and they do an excellent job of cleaning up, my property has never looked better. If you need tree work, Big Brother is the best!

I wish I could give them a rating of 0 stars. We had an estimate visit and were quoted a price to…read moreremove a tree and clear branches off another - all potential issues were fully discussed at that time. We accepted the quote and scheduled a date. On that date the crew arrived and the lead person looked at the work to be performed and stated that it would cost 3x that amount and that his estimator screwed up!! Very disapointed. We took off time from work and to top it all off the person treated my husband disrespectfully!! AVOID AT ALL COSTS - not an honorable business.

I am so glad that I found Alex and his tree company doing a job close to my home. I've tried many…read moretimes to get other companies here to no avail. Alex came right over when I met him and gave me a great estimate and said he'd be there that coming Tuesday. He was prompt and on time, came with a large crew and did the job swiftly and neatly. The crew is great his workmanship is great and his prices are extremely fast. I highly recommend this company to all yelpers!!!

Excellent people, came in before time, did a perfect job and seemed like they are really there to…read moreplease you. I am not sure why there are some negative reviews here, it does not make any sense. They just did an immaculate job of making sure everything was clean and tidy after the tree was removed.

Prompt reply. I got estimate next day by Chris. He was professional and friendly. Great…read morecustomer service.

Had large oak trees on my property trimmed and by Sunburst tree expects…read more I can't say enough the work and clean up Dave and his crew did . I would highly recommend this company to anyone who needs tree work . Thank you again for a fantastic job

This is the absolute best tree service company hands down. Great work, clean and efficient coupled…read morewith fair prices! Highly recommended!

Very timely and excellent work performed on tree and shrub removal. while being considerate of my…read moreproperty