Okay, the work has not started yet. Will give done right 3 stars to begin…read more The company tout the project management practices with the phasing. Yet, the project manager or the lead does not use it to communicate. looking at previous reviews, communication seemed to be a big issue between the project managers and the customer; that is absolutely correct. Project managers do not respond to call or email. I needed to update scope of work and the initial projects manager did not respond for two weeks. It time over 1.5 month to get the scope narrowed and get a contract sign. The pre-work survey or phase 4 is nothing but second chance for the company to upsell the project. The first project manager should have notice and discuss all the possible scope. significant increase in project cost Also; had to call and email to find out when the project will start; was told 21st August. 21st August came and went, had to call to see when the project will start; was told; it will start 21st September. I got a text on 11 September stating the work will start week of 14-18 September. Well it is 18 September, got another text stating the work will start early next week...21-25 September. They keep citing previous project and weather delays...well; there had not been much rain or storm in the greater St Louis Area For the past 4 weeks. Additionally, Done Right is the most expensive Landscaping Company in the region and they do not give any discount other than $500 off for project over $15,000. So, we will see when the work start and how well they do.!

We could not be more excited to leave positive feedback for Done Right Landscapes. Adam Callison…read moreand his team are top shelf in both attitude and performance. In a day and age when everyone rushes to leave a bad review, I wanted to leave my honest feedback. Especially considering how rarely I leave reviews. Nonetheless, due to their outstanding service I am compelled to spend a little bit of time saying thank you and recommending them without hesitation. 1st Contact: When we called Done Right in late December to discuss doing this project they came out quickly to look at the backyard and listen to what we were attempting to have accomplished. We also called two other companies. One never called back and the other quoted this project much higher. Yes, WAY higher for the same scope of work. In other words, APPLES TO APPLES. Proposal: The quoted proposal was for exactly what we asked. In addition, Adam put up with our many phone calls, questions and switching ideas a few times only to end up back where we started. He was great at listening, suggesting and reminding us of budget, etc. Pre-Work (Preparation): To no one's fault weather was awful and did set back the initial startup date back, but Done Right did a great job communicating the delay and keeping us updated. Prior to our startup, we did require approval from our HOA and Done Right Assisted us in getting them what they needed. In addition, during our obtaining required city permits, it was discovered part of our retaining wall project was going to be partially in the utility easement. Not wanting to lose yard space, the Done Right Landscapes team helped navigate a written rental contract from the city for $20 to have the right to put the structure in the easement. This is a big deal for resell, etc. This was all notarized and coordinated by both parties thanks to the Done Right team. The Work: It was a daily joy to watch the Done Right Landscapes team take over our backyard and cul-de-sac. We had concerns about upsetting the neighbors with the mess, dirt, etc. Their team cleaned up the street daily and kept the mess manageable. We received many compliments from our neighbors about how professional the crew appeared and how much they cleaned up. All our neighbors were quite impressed and pleased with our choice in Done Right Landscapes. There were so many days where it rained and I was sure there was no way they would be working. NOPE! They were right out there plugging away in the elements. It was truly impressive. Our crew was led by Jerry Ruiz (The Interpreter and Bad Ass). Jerry greeted us daily, kept us updated, and led the crew. Any time we had a concern or a change, he and his crew never gave long looks or ever had any sign of a temper. Instead, the always said no problem and made the entire process an absolute joy. I have joked with Adam Callison that if I ever started a landscape company (which I never would) I would steal Jerry. HE WAS THAT IMPRESSIVE AND GREAT. At times when the project felt like it was falling behind due to weather, etc. The team would show up with all hands-on deck and get back on schedule. One day we had 2 bobcats and a Mini X all slaying away on our project. In total over 40 truckloads of topsoil were removed from our backyard, 8 tree stumps, and somehow it all came together and the results have the neighbors in awe. Upgrades: We did have a few upgrades mid project like, adding hardscape lighting to the wall (best decision ever), irrigation system upgrade (don't want to water all those new plants), and changes to the actual landscape design and landscaping plants and/or rocks. All of this seamlessly took place quickly without crazy headaches or unneeded tension. Final Thoughts: My wife and I cannot recommend Done Right Landscapes enough. We are missing not having their team around working (but we won't miss the extra expense, ha.) We cannot wait to use them to landscape our front yard and all future projects and year to year maintenance. So many people say landscaping is a waste of money or you never get it all back. We argue they are crazy. We get to enjoy a yard like no others, we can feel the love put into it and it becomes a sanctuary that is the envy of everyone in the subdivision. If it ever came time to sell our house it would no doubt bring a little more and sell much faster. Done Right Landscapes took curb appeal to our backyard!

We have used Bob & Paul's for many years now through a couple of house. Always great designs and…read moreinstallation at a fair price. Michael is awesome to work with and very responsive. Highly recommended!!

I have used Bob and Paul's for all landscaping needs for 34 years and two houses. Paul and his…read moreteam are the best. Design is great, all work is done on time and with excellence and care to details.

Fast response and good price for what I needed to be done. They were at my house within a few days…read moreafter accepting their quote. The work crew was professional, courteous, fast, and did a great job overall. Thank you for a job well done, I will recommend you to my friends and neighbors. TM

Tree fell on our roof last night, called them, within minutes they were there . Working hard got…read moreeverything done down to the last detail of cleaning up. I would recommend their services. Friendly team of workers.

River City did an amazing job on our fence. They were very professional and did such a good job we…read morehired them to do a retaining wall. Several of my neighbors also had them return to do fence work.

Did an excellent job leveling and grading my nightmare planter beds and newly poured frontsidewalk…read more Highly recommended

It is a very fun and easy to navigate place for people of all ages! Just lovely! The beautiful and…read moreaffordable plants were the cherry on top! What a lovely visit it was. Thank you

Just bought our Christmas tree at Daniel's. Trees tiny to huge, balsam, Canaan, and frasier fir…read more Also picked up a cute peperomia columella, aka succulent for 50% off. ($2! for the tiny guy). Love the quality and advice I get here.

My partner and I have a small landscape design company. We always recommend Ricosa Landscaping to…read moreour customers. Sammy and his crew do top notch work including stonework, hardscaping, planting, water mitigation, irrigation, soil enhancement, mulching and more. They always show up when expected and get the job done efficiently and professionally. We highly recommend Ricosa for customers who appreciate high quality work at a fair price. Peggy and Megan, Garden Edit Designs

From the owner: At Ricosa Landscaping, what sets us apart is the deeply rooted family values that are the…read morefoundation of our company. We understand that landscaping is not just about altering outdoor spaces but about creating environments that reflect the dreams and desires of our clients. Our commitment is to provide not only expertise and precision in our work but also a warm, friendly service that only a family business can offer.

I reached out for a quote and the gentleman who owns the company answered. He was able to come out…read morethe following day to give me a quote. What he quoted me seemed fair and appropriate. (I didn't receive any service beyond the quote, so i can't speak for the quality of work)

After numerous quotes Top Notch was chosen, which was a great decision!! They came out to look at…read morethe project and give us a quote on the spot. They scheduled a time and showed up exactly on time. We had two dead trees to be removed and they completed the work within two hours. They left the workspace absolutely spotless. This is a very impressive company and I highly recommend them. Thank you to Mason for taking care of us today.!!

It's difficult to explain how wonderful the workers are from Accurate Tree & Landscaping. The tree…read morethat was removed was massive and difficult. Over four very hot days, a different team showed up and all of them were excellent, polite, respectful, diligent, and supported each other. Their effort, strength, and team-work were amazing. They cleaned up the front and back yards each day. The owner of Accurate Tree communicated with me regularly. I recommended them to my brother and he agrees that this company is wonderful, and well-organized. I am proud to say that every word in this review is true and I hope many families have the same experience. I thank and appreciate every member of Accurate Tree that worked at my home.

Regarding when I was visiting my elderly dad: Went through the whole process of getting an…read moreestimate, scheduling the work, then the guy shows up for the work and says, 'sorry, can't be done for the $3,000 we quoted you (see attached for written estimate), it's now $10,000. He tried to get a hold of his boss, but he was in a meeting. Next day we call them and he said, 'we'll do another estimate' - so then another guy comes over, and he quoted $5,400 for half the work (2 trees versus 5) -- arguably more expensive than the $10,000 quote. Seriously? I need these trees dealt with before they cause a bigger issue (one was struck by lightning and already had a branch fall off). Well, they said they had some guy who was giving incorrect estimates that no longer works for the company. Does that sound like a reasonable story? A guy you employed was giving estimates, you were scheduling the jobs, and then, what? You fired him because you realized you can charge double to seniors in need of urgent work? By the way, we had another company that did more work for $3,400 -- arguably cheaper than your original "incorrect" quote. I guess legally you have the right to refuse to honor an estimate (although if one of your customers cancels you charge a 10% penalty - isn't that ironic?), and there was no bad outcome here (thankfully) other than a massive waste of our time. But frankly, there is dubious trustworthiness here... Related to which, why does your estimate form say you have a 5.0 Yelp rating when the actual rating is 4.3?

Chris (Co-Owner) and his team have been fantastic from start-to finish on our landscaping project…read more When we first asked for a bid, I provided some general guidance of what we liked, and that he needed to solve for a drainage issue. That stated, I made clear we wanted HIS ideas, as design is something for which I lack any talent. His design exceeded our expectations, as it expanded on elements that we liked, but added boulder retaining walls and a connected "rock river" to solve for our drainage problem. The plants were suggested based on our ideas, but took into account both sunlight conditions (most of the front yard is shaded due to mature trees), and surrounding area (we back to the woods and have many deer that walk through our property for access). The pricing was very reasonable, even though it went over our initial budget (to be clear, we did not disclose our budget in advance). That stated, the design was so good, we stretched to make it work and are very glad that we did. A few final thoughts: Baxter Gardens crews WORK THEIR TAILS OFF. A group of three arrived daily between 8-9. They took an hour for lunch, and stayed until 4:30 - 5:30 in all for 7 full days. On a few occasions a couple of extra gentlemen came by to assist, for a total of five. Aside from a lunch hour, they literally did not stop working. Every day was hot and humid, and I would have been dead after a few hours. Take care of them. Each day we filled a cooler with waters and Gatorade so they stayed as hydrated as possible. On the second-to-last day, we orders pizzas for everyone's lunch. Lastly, there were no nickel-and-dime extra charges. Taking that to another level, things came up during the project that were additional. Some were suggested by Chris as it would improve the overall appearance, and others I requested. None were too significant in my opinion, but they were additional material, and extra labor. Each time I asked what the additional cost would be, Chris's response was (paraphrasing): "Don't worry about it. I've got some extra materials from another job that we didn't wind up needing, and my guys are here anyway. We've got you covered ". My wife and I could not be more pleased with every aspect of our landscaping project from Baxter Gardens. We will absolutely bring them in on all of landscaping needs in the future. **Note: I will add pictures later, as it's very cloudy at the moment, and they would not do it justice**

I recently had a Stone boarder crafted by Baxter Gardens. My…read moredesigner was Jim Scheve. I am in awe of how Jim created exactly what I was looking for. The completed project far exceeded my expectations. Jim had great design ideas. Even though it was a smaller project Baxter Gardens made me feel like I really mattered as a customer. Jim was there when the installers arrived to start the project. He was also there in the middle of the process and at the end to make sure I was satisfied with everything. The customer care was outstanding. Additionally, the team that did the installation were also amazing. Such hard workers and so talented! All that were involved have definitely perfected their craft. Baxter Gardens definitely has an exceptional team. I would definitely recommend this company!