I am warning anyone who wants to use K&P Towing to stay away!!! like most of their clientele they kept my car for 8 months!! I had to finally call the cops just to get them to start finishing up my vehicle.
when state farm told K&P Towing, they were going to use another towing company because they did not trust them any more to tow my vehicle to flagstaff to finish up the job. K&P Towing took it upon themselves to tow it against mine and state farms wishes. so, state farm would not pay for the tow, or the repair at the other place. making me pay for it all.
when the vehicle was at the other auto repair. they told us that K&P towing did not bolt down the radiator that they replaced, nor did they attach the hose that led from it to the motor, and they left the radiator cap off. I was charged an extra 1000$ after the other repairs to the auto repair place to pull out the motor, because they couldn't reach the radiator without pulling it out and screw in the radiator and replace the hose. Of which K&P refused to pay back. though I showed them the receipt. what kind of auto repair forgets to attach the radiator that they replaced. Honestly, I cant trust anything these guys did. They also replaced the transition which is far more difficult. it makes me very worried how long my car will continue to run, or if they even replaced it with a decent part.
On top of all that because K&P Towing continued to ask for more money from State Farm while they were "so called" repairing it. State Farm refused to pay for anything else that was damaged during the accident. so, my Air conditioning doesn't work, my bumper is messed up, and my vehicle makes a lot of noise when driving now.
I am now in possession of a very expensive vehicle that can break down at any time, and I don't have the money to replace it.
Please do yourself a favor and do not use these people. I have never gone through more Hell, or been more misused, or taken advantage of. they don't give a damn about the people that keep their business open. read more