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K&M Pet care

5.0 (1 review)

Services - K&M Pet care

Pet sitting

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Park-A-Pup Kennels

Park-A-Pup Kennels

(138 reviews)

Remi continue to stay with Park-a-Pup on a regular basis. I love the ability to add grooming…read moreservices on top of day care service. Remi has a great time and love the staff.

I was very disappointed with my experience during an evaluation visit at the Novato facility…read more My goal was simple: to give Harley, my 6-month-old male miniature doodle, an opportunity to meet and play with other dogs a couple of days a week. I dropped him off around 9:00 a.m. and was contacted around 11:00 a.m. and asked to pick him up. I was told that someone in the back had determined that Harley was not suitable for their program because he "did not participate with other dogs." The reception staff was professional and courteous when I dropped off and picked up Harley. However, I was very disappointed that I was not given the opportunity to speak with a qualified staff member who had actually observed Harley. I was told only that he did not "participate," but I received no explanation of what that meant, what they had observed, whether Harley was anxious, shy, simply uninterested, or whether there was some other concern. To my understanding, Harley was not causing problems or misbehaving; he simply was not participating with the other dogs during the evaluation. If that behavior made him unsuitable for the program, I would have appreciated a professional explanation and perhaps some guidance about whether or how that behavior could be addressed. I believe good communication is especially important when evaluating a young dog. I left feeling that the decision had been made without giving me enough information to understand what happened or how to help Harley. More information and the opportunity to speak with the person who evaluated him would have been greatly appreciated.

K&M Pet care - pet_sitting - Updated October 2026

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