Emily was amazing! She was very friendly and easy to get along with. She is also flexible when it…read morecomes to scheduling drop off and pick up times. She was very thorough with her instructions and reminders. She gave us pictures of Twix (our dog) while we were on travel and that was very comforting to know that Twix settled and ate well and that he too was also enjoying his time. I will work with Emily again whenever I need a dog sitter. Great job, Emily, and thank you!

We originally found Emily when my work converted to a hybrid schedule and we needed someone to come…read morea few times during those days to let our puppy Mango out of her crate to get some play time, potty, and get fed. Mango seemed very comfortable around Emily, and she even sent us a picture while she was over watching her. We also discovered that Emily does daycare during our conversations with her, and have since tried that route once. It has worked out well knowing that Mango has someone to keep an eye on her throughout the day while we're gone, and not just barking up a storm while locked in her crate all day. Emily communicates primarily through text, which has worked out well for us in coordinating logistics and communicating schedule and updates.

Get Out of Town, Robbee and her team have watched our fur babies and home for many, many years. We…read morefull trust that our kitties get the best attention and care while we are traveling. She is flexible and it is always a treat when she shares their photos with us. They are always happy and show off their best behavior... I recommend her care highly and without reservations.

I've been using GET OUT OF TOWN! for the past seven years, and Robbee is the best. She is…read moretrustworthy and dependable and pays attention to the details. She always takes great care of both my resident and foster cats. I never have to worry when I go out of town, and I especially love getting text and picture updates. We've used her dog walking services in the past too, and our dog loved her. Give her a call!

Maribel and the services she offers have been a total lifesaver for our family! When we adopted a…read morecattle dog/aussie shepherd pup we knew she was going to need more exercise than we could give her. Pack hikes with Maribel so enrich our dog's life; she comes back happy and exhausted every time. We've also boarded our pup with Maribel when we've left town, and it's been smooth sailing. We trust her implicitly and would recommend her to anyone!

Maribel welcomed our dog into her hiking pack last year, and we have been so impressed with the…read morelevel of care she has given our dog. She communicates with us regularly and we fully trust that if something wasn't quite right with our dog she would reach out immediately with any concerns and do whatever it takes to help. Our dog loves Maribel and we can tell that Maribel genuinely cares for all of the animals in her care. We have also had our dog board with Maribel while we are out of town and we can relax because we know she is in the best care. Maribel gave our dog all of her meds regularly (some of which are bit inconvenient) and our pup came back healthy and happy after her stays with Maribel. We are so grateful we found Maribel - we fully trust and recommend her!

Cindy was so great!…read more Let me just start off my saying my two Yorkies are very defensive when protecting their alpha! They definitely made their voices heard when first approaching Cindy. But her energy was so great that only after a few seconds they calmed down! They happily went with her for their little spa day. When I picked up my fur babies after Cindy was done, they came out looking fresh and clean and like entirely new yorkies! Highly recommend you checkout Cindy's work! Thanks again Cindy!

My 5-month-old Yorkie Kobe got groomed here last month and I really like the haircut he got! The…read moregroomer was so gentle and friendly. He looks adorable, and I'll definitely be returning. Highly recommend this place for Yorkies!

The best thing about Debbie's walks is that she really wants all the dogs to have fun. She really…read moreloves all of her pack and they love her back. They romp and chase tennis balls. The dogs who like to swim (and get wet and muddy) do so. She just rinses them off before they go home and everyone is happy. Her skill as a handler comes from her understanding all of her dogs different characters & quirks. My dog is a rescue and has some behavioral problems. There are not many people I'd trust to be able to work with him. Debbie is great with him and he is getting less reactive. On days when I drop him off, he can't wait to get to her house. Because she really loves each of her dogs she's able to get them to all play well together.

Debbie is wonderful! She's great with dogs and is a friendly, caring person. I've walked with her…read moreand have seen her many times at Pt. Isabel since I'm there most days with my dog. Debbie is very professional and will readily answer any questions about dog behavior. She is willing to work with dogs who need some help with training. Whenever we go out of town, we always plan to leave our dog Jade with Debbie, where we know Jade will be right at home. Debbie Fajardo is definitely one of the very best dog walkers in the area and I highly recommend her.

I am writing a negative review about Metro Dog. I initially reached out to them for boarding…read morebecause I am traveling for vacation week. About two or three weeks ago, they scheduled me for an initial assessment, where they would assess my dog and figure out the best place to put him. I told them my dog is very vocal but that is normal for his breed (hes a husky). The assessment went great, my dog did very well, and he stayed there for half a day. Additionally, I was told to get him the canine influenza vaccine, which I did. The week after, I scheduled him for doggy daycare to get him used to it. The visit went well. They told me that my dog did great. He was vocal at the beginning, but he settled in. I said great. Nothing else was said to the contrary. The week of my vacation, I check the portal. It said my dog was still on the boarding waitlist. I called to confirm that he would be boarded and checked to see if they saw his updated vaccine record. They placed me on hold for a while until the man who did the initial assessment came on. He informed me, much to my surprise, that since my dog is still anxious (he barks, which is his normal), they would not be able to board him until he has a few more visits. I am very disappointed at Metro Dog. I feel like my time and money were utterly wasted. I followed their protocol and got my dog used to this place, and they declined my boarding request at the last minute. I now have to scramble and see if I can find another boarder for vacation. I am also very disappointed at the lack of communication. If I had not called them to check, I would not have known that he was declined. I received no indication that he would not be able to board by Metro Dog. I wanted to love this place but I am so good on Metro Dog. I hope this review can help others and push this place to be more communicative, honest, and upfront with fellow clients and their fur babies.

So happy we found this place. It's a great place for dogs her buddy really enjoys it and it has…read morebeen a good experience for social time and also looking forward to boarding when travel, great staff and location moderate prices.

Nai at the front desk went above and beyond to accommodate us despite being fully booked. She…read moremanaged to squeeze us in an appointment that was cancelled. She was very kind and professional. After that our cat (Gojo) was taken care by Dr.Ada Lee who was also very understanding and gentle. She made sure to provide Gojo the proper care and treatment that he needed while breaking down the cost of the treatment with total transparency and only recommended what was necessary for that exact treatment without pushing any other unnecessary costs. Gojo had abscess treatment. Even right after he got his treatment and his fur shaved off on the infected area, he was very calm which means he was handled with care. In just one week we are seeing good results of him feeling better and his fur is growing back normally. Can't describe enough how grateful we are for VCA for helping Gojo cure out of his pain. All the other staffs were friendly and amazing as well. Highly recommend this place as it puts our mind at ease at how they really take good care of our fur babies as well as us. Will be looking forward to our next visit. :)

This location provided good care at reasonable rates before it was acquired by VCA. The VCA way of…read moredoing business is to offer substandard care at exorbitant rates. Unfortunately, VCA is aggressively pushing out privately owned practices across the country, making the situation much worse for pet owners.

We have been boarding our dog and sending her for daycare to the Barkmont for about 3 years now. It…read moreis a fantastic safe place for her and a good price given other options (many more expensive options don't even have playtime included!!). She always runs right in when we drop her off and we can tell she has a lot of fun when we watch her on the webcam. Her latest stay was 2.5 weeks and while she was exhausted when we picked her up from playing so much she is very healthy and happy. In situations where our travel plans have delayed us in picking her up, they have always been incredibly kind and understanding. We started adding walks to her long stays so she gets some individual outside time in addition to all day inside playtime. I have nothing but good things to report about the Barkmont and they make being a dog owner in the Bay so much easier. I also think they are just really good people, I heard they now partner with local pet rescues to give their foster dogs some socialization and love. Makes us feel good supporting them. Picture is from home but the boarder in question.

This is an updated review. After getting my dog Ollie neutered - we returned to the Barkmont. I…read moreadmit that I tried another daycare facility - with not good results. At the other facility, Ollie for the first time displayed separation anxiety. The first time he did so, I thought he was just a bit nervous. The second time he had that look in his eyes that said, "do not leave me." Recently, we returned to the Barkmont. There was and continues to be a completely different response from Ollie. HE CANNOT WAIT TO GET IN THE DOOR AT THE BARKMONT. He absolutely loves the staff - professionals who are all very loving, kind and tender with the dogs. I should add that Ollie is somewhat of a higher maintenance dog - a 2-year-old 80 lb Samoyed who is an attention hound. I really like that the Barkmont has cameras so that you can log into to see how your fur baby is doing during a stay. The dogs are constantly monitored by staff who are in the various rooms - to ensure that no one gets out of line. Alot of additional services - meals, walks, bath etc. Kirk and Amanda - the owners both love dogs. They have provided in my opinion the VERY BEST DAYCARE FACILITY in the Bay Area.

I've been busy and I've neglected doing my duty in writing this review:…read moreI met with Alex to talk and consider whether I wanted to drop my dog with him. I asked him a few questions: 1) What kind of form or paperwork will you provide me as a receipt that I've dropped my dog with you? -He said he didn't provide any receipt 2) Do you walk the dogs -He said he didn't walk the dogs, it was too much of a liability 3.) What would happen if you lost my dog or someone stole him, how could I prove I gave him to you? -He had no answer 4.) I told him I was going to leave my dogs Fi locator / STEP tracker on my dog so it could record and report his location. ****Alex refused to keep my dog once I mentioned the STEP TRACKER**** I'm thankful ALEX REFUSED my dog. I found a place that agreed to take him WITH THE TRACKER ON and whom gave me a RECIPT . They had CAMERA'S so I could see what my dog was doing throughout the day so I was assured they weren't just locking him up in a CRATE.

My wife and I had been communicating with Alex for over 1 month. My wife didn't like that we could…read morenot go inside to see their facility where both our pets would be staying. After my wife emailed Alex to inform him we wanted to visit the home, Alex claimed he had an influx of clients and couldn't accept anymore clients! Scary to know that people would leave their precious pets in a facility that can't be visited!! I don't understand why people can't visit Doggie Day Inn?? What are you hiding??

After putting a lot of thought and waiting a few days so I can be more logical about the situations…read morethat Suzie and her business put us through, I will start from the beginning so all dog owners and animal lovers in general that are looking for a good dog sitting/boarding business can grasp just a bit of what we went through. Me and my husband found Suzie's pet care on Yelp, we lived very close to her and my husband was pleased with the rates she was offering, on the other hand I did notice a 1star review from a previous client (that Suzie has managed to remove through yelp) stating that her dog was bitten by another dog under Suzie's care and she was concerned about the amount of negligence that caused the poor dog to be bitten so horribly. That scared me but my husband wanted to give her the benefit of the doubt and we really wanted to save money on our travels (big mistake) so I called and talked to Suzie regarding this review I noticed and how it concerned me, she responded by how she learned from that mistake and how she had responded to the review, which was great and all ..then she went on assuring me that my dog would be in good hands. We picked our dog up the first time after we had her boarded and everything seemed fine except my dog smelled like a cigarette head to toe. I was so upset and disappointed but I just let it go, how ever we needed to find a dog sitter for our next trip months later, so I contacted Suzie and addressed the smoke smell on our dog that wouldn't go away. The one thing I did like about her service was the fact that she would send pictures and updates, she told me it was "the fireplace " they use.. well if that's the case I'm more concerned about the amount of smoke vs. oxygen in her home and how come my dog smells more like a cigarette then your home when we walk in? My husband didn't think we had enough proof to think other wise so again my dog for the last time went under Suzie's care while we left for Thailand 11 days. Suzie contacts my Husband via what's app to let him know her father passed,and she had to leave town and she's leaving our dog with her daughter.Now at this point we are concerned but we want to be sensitive towards her situation because I know how it feels to lose a parent, but Suzie failed to communicate with her daughter and with us, we did not even get a courtesy call or perhaps to ask if we were ok with this change, she tells us she's leaving our dog with her 23 year old daughter, that we never had any contact or communication with up until we dropped off my dog and she was Asked by her mother(Suzie) to come say hello. A couple of days go by and we have tried to contact Suzie via phone, text the business anywhere we possibly could email to see how our dog is doing, No response what so ever. I was having a anxiety attack and tried to book a flight back home from my birthday trip just so I can go get my dog and make sure she is still alive and well. I couldn't enjoy my trip nor did I want to stay anymore at that point. Long story short my cousins go to pick our dog two days before we are supposed to come back, because we couldn't book a flight without paying a extra $$800. While we are on FaceTime and my cousins are picking up my dog , the daughter of Suzie didn't even know which crate belonged to my dog, how could you not know something so simple which is where she was sleeping? Come to find out not only did Suzie leave and not have her daughter communicate with us she also thought it was ok for her daughter to sleep in a bed with my dog. No Suzie it is not ok, it is not ok for you to leave clients that pay you in advance worried and just leave without asking us if we are comfortable with this situation, your business is separate from your personal issues and as much as we are sorry for your loss, our dog is our family too and we expect the proper care you promise to serve and provide. I have attached a few text messages regarding this situation so you can see what type of responses we were getting and please yelpers do your research! A few good reviews doesn't assure safety and security anymore I'm afraid.

I have used Suzi for boarding approximately four times since my first review. The care she and her…read morefamily initially provided was excellent but there was a noticeable decline in attention to detail (I was sent home with the wrong toys, dishes, etc. or things were lost) and getting the correct items back required additional effort on my part (I re-purchased another harness, re-purchased a missing dish on the first occasion, and when yet another dish turned up missing, Suzi went with me and purchased a replacement set of dishes). On the last occasion my 9 year old dog was bitten on the ear and cheek by one of Suzi's dogs. Accidents happen but I wasn't informed of the incident until a day AFTER it occurred. Furthermore, she didn't take the initiative to take my dog to the vet to get checked that day (or the following day, for that matter). I did ask her to take my dog to the vet first thing Monday morning, which she did, and I also asked her to take my puppy to the same clinic to get her rabies shot. My older dog was examined and put on antibiotics. My puppy did not go to the clinic (okay, fine) but Suzi lost my puppy's vaccination records. This meant that I had to circle back to the person I adopted her from and get a copy of the records which was a hassle. Overall, I would prefer entrusting my dogs' care to someone I can trust to make the hard decisions I can't make when I am out of town. I need someone who will communicate with me in real-time regardless if the news is good or bad. Suzi lost my trust so I won't be utilizing her services anymore.