First glance you walk into a very welcoming atmosphere the gentleman Jed is welcoming and very nice…read more, service is over the top they aim to make sure everything is what you want and need , prices are great and the store is very clean and smells nice . Music selection in lobby is nice to listen to ....HIGHLY recommend you coming in to check this place out we will be back PLEASE GIVE THEM A TRY you won't be disappointed

I received a BEAUTIFUL bouquet from this florist. My brother in law passed away and my husband was…read moresurprised to get a delivery. The flowers are colorful and came in a nice container.

I went in to get flowers, so this is my "at store" experience, and the owner was who I spoke with:…read more Extremely friendly, good arrangement skill, reasonable prices and selection (I popped in, so it was what she had). Store is very cute, fast service. Sounds like all the other negative reviews were about the delivery service.

DO NOT USE THIS FLORIST!!! Not sure if the woman I DEALT with is an employee or the owner, if she's…read morean employee she should be FIRED if she's the owner she should be ashamed . Today is July 17, 2026. At 1pm I asked the concierge at the Hotel I'm staying where I could buy flowers for an event that I'm going to tonight. He sent me to Ashley's , said it was a 5 minute walk . When I got to the florist I said hello to the woman, she didn't say hello back or even look up. I said how are you doing today? She said the word "Busy" and still didn't look up. By that time I needed to use a restroom and said that I would be back to buy flowers and asked where the restroom was. She said Not in this building. I went next door to the hotel connected to her build and they were gracious and let me use the restroom. I went back to the florist and said I'm back and I need to get flowers for an event tonight. She started yelling at me "Thanks for the heads up! You people think that I can come up with arrangements in an instant!" I said "No problem, I'll go somewhere else, you just lost my money." I'm glad there was someone else standing there to witness this interaction. I can't believe she treats customers like this. Went back to my Hotel and told the concierge to never recommend Ashley's Florist and told him what happened . He was very apologetic and said noted, I'll never use that florist again either. She has zero idea who I am, I'm telling EVERYONE that I do business with never to use her. She just lost out. Had she been nice she could have gotten a lot of business from me.

excellent customer service beautiful arrangements delivered…read moreon time to my church. We are going to decorate the altar with flowers for Father's Day. Received an excellent suggestion.

the flowers are beautiful. 5 stars highly recommended…read more the flowers are beautiful. 5 stars highly recommended

I ordered the Love's Divine Bouquet Long Stemmed Roses expecting the full, polished arrangement…read moreshown online. While the roses were fresh, the bouquet I received looked very different from the advertised photo. It lacked the decorative filler flowers, red ribbon, vase shape, and didn't have the same full, elegant presentation. For the price, I expected something much closer to what was shown.

Fantastic family owned business! Beautiful arrangements every time! Highly recommended!!read more

My son ordered me flowers for my birthday. When they arrived they looked like a funeral or altar…read morearrangement. The roses had been butchered to six inches and the leaves they put in the arrangement were not symmetrical or even appropriately placed. They looked like some old leaves they had laying around. I took it apart and salvaged what I could but will never use Springbrook again. We have been customers for over 30 years and it ends now.

Very friendly staff and a pleasure to deal with. The flowers were fresh and the arrangement was…read morebeautiful. Delivery was on time and the driver was friendly as well. The prices are very reasonable. Wife loved her flowers!

My brother and I searched for Black-owned florists for tributes for our mother's funeral…read more We decided to use Bob Farr because they are located in the neighborhood we grew up in, and I told him that I had used them before. They made a beautiful bright and exotic bouquet for my aunt's birthday a few years ago. We met there and picked out two beautiful standing floral arrangements and a casket pillow which was to have matching flowers, and a ribbon adorned with the word "Mother". The delivery instructions were to have the florals delivered a full hour and a half prior to the family hour. I panicked when I didn't see them when I walked in, but I was already overcome with emotion; and I of course had to greet people, so the calling the florist to inquire as to their whereabouts wasn't something I thought to do. The florals didn't arrive until right before the actual funeral service started. So, of course, all of the flowers couldn't be rearranged and these placed where they should have been (flanking the casket). There was no time to do anything but hurry and put them near the front of the parlor. The matching standing pair had to be placed wherever they could fit, which ended up being right next to each other, and the pillow was hurriedly handed to me.  The pair were so close to the 1st row of family members that one of the members kicked and nearly tripped over it taking his seat. No fault of the florist I know, but had the large arrangements been there when they should have been, the funeral home staff wouldn't have been rushed.  The floral placement ended up looking ridiculous with two matching last-minute arrangements placed on one end. I paid respects to my mother once more and laid the pillow (which had no ribbon) inside the casket and took my seat.  4-5 minutes later, the director returned the pillow to me because they were closing the casket. Therefore, the pillow ended up being a waste of time and money.  No one paying their respects at the casket even saw it. The next day, a friend who was sitting close the back of the parlor and couldn't see, inquired as to what the back and forth was about. My brother had already mentioned that he didn't think we needed the pillow and didn't see buying it a practical expense.  I am very sad, to say the least. The florals were expensive and ended up being a waste of money as no one, except those close to the front even saw them or got to enjoy them. I truly hope that my brother requested some of the money back that was paid. I am leaving it to him to handle. *3 stars only because the standing arrangements were actually very beautiful

Bob Farr's Florist…read more Did an awesome job. Very Beautiful work. Team was very nice and courteous. Very helpful with suggestions. Will be using them again for floral arrangements Louise Wright

I ordered last minute for a holiday delivery and they were able to accommodate me with beautiful…read moreflowers!! I'm out of state, so I let them pick and trusted their judgment. The arrangement turned out amazing!

Gorgeous arrangement! Ordered this superbloom luxe size for my parents after a big accomplishment -…read moreit was gorgeous! Thank you!

This is the only place I go to for beautiful flowers and arrangements! The flowers are always fresh…read moreand the arrangements and designs are beautiful! Very nice store and friendly staff.

They have lovely flowers, carefully arranged, and delivered at a good cost. I was very happy with…read morethe flowers received!