They are the perfect place to call when you need things moved. Had a small job....compared to a…read morenormal move...and they treated me with respect and kindness. Since it was just moving heavy items from the third floor to the garage, they worked with me to fit us in a soon as possible. Steffa (sorry if I misspelled) worked with me from start to finish to make sure that everything we needed was done. Patrick and Ron took care of the moving. Taking great care to move the large items down our narrow stairway. We will definitely call them the next time we are in need.

Over an hour late and poorly equipped. Very unprofessional, their website is very misleadin.read more

TLDR; AVOID THIS DISHONEST AND SHADY MOVING COMPANY…read more Really and truly would give 0 starts if I could. This company came highly recommended by a close friend. Communication with the company is essentially nonexistent and I have reached out to handle this matter privately but he refuses to respond- The crew showed up 2 hours after the OWNER arranged the time for pack-out. They "didn't know" they were supposed to pack my things in boxes??? And said they couldn't move us because they didn't bring packing material. I tried to contact Jason via text and call (2x) and the crew called Jason as well. He would only communication with the crew and the only way this ever got discussed was because the crew ended up calling him on speaker phone with me there. Ultimately, the crew moved "what they could" and left everything else for us to move ourselves.... While still charging us the full price I was quoted. Being 7 months pregnant, I hired movers to make the process smooth and easy, and boy was it FAR from that. Again, I have reached out and asked Jason to discuss this experience with me and have heard nothing back from him.

These gentlemen were like having family in our home. They handled our furnishings with the utmost…read morecare. Would call them again for sure!

We sold our house in Swansboro and agreed to a closing date only two days after Thanksgiving…read more Thankfully Mr. Eddie and his very organized and professional team came up with a plan that insured the house would be packed and loaded before closing day. 7 men arrive and we quickly learned they really knew how to pack a household. Donnie, Ronnie, Neal, Andrew, Paul, Ira and John were all courteous, respectful of our home and belongings, and were very capable. When it came to move into our new home and placing furniture and boxes, they were equally professional and respectful. We've moved several times in the past 25 years but this was the most stress free move we can recall. We would give them 10 stars if we could. Hank and Sue Sent from my iPhone

This coming met my expectations & more. They were able to squeeze us into the schedule last minute…read more The movers showed up on time & very professional! I felt very comfortable talking with each employee about handling our belongings. I read the other reviews & they did not disappoint. Glad we went with JE Thomas & Sons! :::Highly recommend:::

We have used them twice. 1. Charges are excessive--they are…read morethe only moving company here--but take it from us get one from Jacksonville it will be cheaper and much better. -We originally moved from Durham with another moving company and paid $1200--for this local move we paid $977 and we had LESS STUFF! They charged $85 travel surcharge when we moved from Beaufort to Newport/MHC border. -Movers were pleasant but obviously did not move quickly. We tried two movers the first time, and three this time--same amount of time to load and unload! SO save your money if you still chose to use them 2. HORRIBLE customer service. They damaged our headboard and a coffee table. They said they'd repair it quickly. I repeatedly had to call them to find out where it was...Christy was the only pleasant person when I talked to her, everyone else said it "was out of their control!" After calling and always hearing--"next week", we filed a complaint with the Better Business Bureau and then I called the State Utilities Commission in Raleigh. They immediately called me back and called Acme. Suddenly my stuff was ready for delivery the next day! IT TOOK SIX WEEKS for them to get it to us. In summary, if you want to: 1. Over pay 2. Receive no customer service 3. Live without a bed for 6 weeks 4. And have your furniture permanently mismatched THEN by all means THIS IS the company for you!

We're military and the military sent them to us for a cross country move. We have moved several…read moretimes and have never had this issue. They stole from us, nothing major but still the fact that they would take items that don't belong to them was beyond comprehension. When we called them on it, they flat out denied it and the manager said that everyone goes through background checks. No attempt to rectify or try to fix the issue. It was truly disappointing. By the way Yes, I'm sure they go through backgrounds but all that means is that they've never been charged with a crime. The simplest thing to do would have been is to check your truck for our items! We will NEVER use them and please beware! I guess they assume that as military we get reimbursed anyway but wow I can't believe how blatant they where. Please stay away! Especially military. We've notified Camp Lejeune and Cherry Point as well.

great company to move with! Was happy to choose them. no…read morecomplaints. Was a good move

The movers that helped pack and move me were young and had a limited work ethic. Only one person…read morefelt comfortable wrapping fragile items. They said that they wanted certain things so instead of putting in the dumpster at my old place they decided to put in trash or rather beside it at my new place where trash won't pick up. One of the fellas seemed to try and listen but a silk orchid and a large piece of anything were still left in my bed and bath. Cords and the items they matched were packed in different boxes. How do you do by accident? Idk. Things were broken. My recliner was packed in the truck without a blanket getting it dirty. This was a one year old recliner that had a cover on it the whole year. They left packing supplies in the front yard even though we didn't pack at the new place and they were supposed to take all boxes. 3 items were left with big bulky blankets...of course one of an inexpensive Amazon mirror not my nice recliner. Go figure. I asked to pack my express machine with tlc. All the pieces were packed separately?? I can't find them although not completely unpacked. I had 3 old dolls my mother gave me as a child. They were not wrapped and almost decapitated. They were upside down and hyperextended. My mother passed over 30 years ago. Big mast blankets were left on 3 items now still on two. I just spoke to the office about a piece left by the trash that was too big to bag and otherwise I'll have to pay. They purposely put behind things and I just saw, water logged and too large for the trash man to pick up in a neighborhood. She said that they would talk. I personally don't care if they get the blankets but should not charge me for leaving items that they don't want (but said they did) by my trash can instead of the dumpster at my old place. Was the price worth it? No! I tried to bribe into a reasonable speed. Well, they had done two move earlier in the day and were tired. Two of the days they arrived 4-5 hours later than what I was told. I was exhausted by the time they got there because of some physical issues. Each day they say 10:30 and arrive 2:30-3pm. Ridiculous. Items still left in boxes that were supposed to be emptied and boxes galled off. Who knows how much it will cost to replace cords to items. Tarah at the front has a script 'I hear your concerns' the man that I think owns was so disrespectful speaking to me. Even after they received over $4000 from me. The two men that got some furniture from my dad's old house on a separate day were great. But with 4 days of horrible I can't focus on that part. Disrespect, late, broke or hid items, left stuff of theirs ie blanks, forties recliner, left items by trash that could potentially cost me more money. I've asked for someone to pick up. If I must pay I'll update. They assume if folks move in 4 years folks will forget I guess? They said the truck was getting full but they had some items I gave them.

Wonderful people. They did a great job. Will use them again. They showed up on time and worked hard.read more

Terrible, Terrible movers. If they destroy ur property, they will not help you in any way. I…read moreknow...they destroyed 2 televisions of mine and refuse 2 reimburse me. Do not use this company!

The entire business is running a Big Scam...$12,000 later we have furniture broken..Antique China…read moreCabinet..broke off leg and then put small angled piece screwed it in.. totally broke out curved glass Boxes & boxes full of broken items..Held our cargo hostage by saying they needed $5000 to get it back then they reduced..our cargo never went across country to Missouri from California..We cancelled the delivery the day before they said it would leave still charged more money... I was supposed to have purchased Insurance ...I definitely should have been more careful...My Brother was very went back to stay with him..H gave us his Home...The salesman and others knew our circumstances & totally took us for a tough expensive ride...Does anyone know how to actually get in touch with them?

Used this service twice and they were good would recommend it…read more Always on time handles your belongings with care do as asked know I can depend on them in the area needed to move . Fran