So, I do not like leaving bad reviews, but feel consumers should know what they might be getting when hiring contractors. Reviews are very important! I hire contractors from NextDoor frequently because I like to support small businesses. This is the first bad review.
I had a very unfavorable experience with K.A.G. Remodeling LLC. I hired them to install carpet in 4 bedrooms with closets. To sum it all, carpet looks good, however, ALL of the bedroom floors are squeaking really badly. Only one of the rooms had a mild squeak previously, which is now much worse!
Moreover, one of the workers was really rude and got irritated when I asked him to not drag carpet across newly laid wood floor and stairs! He then broke a window blind and damaged the wood at the entry to one of the bedrooms, and lied about it, but my son had taken pictures! At first the owner denied liability, even after being shown the before and after pictures which clearly showed that the workers did the damage. The owner, Edwin argued that he believed his guys. I refused to argue and told him that it created bad business. He later decided to repair the damage and replace the window blind.
I reached out a few days later to ask him to have someone come back to tighten the squeaking floors in all rooms, but I get crickets. However they got paid immediately after the job was done. Think twice before hiring them! Also, more importantly, you cannot find the license number for this LLC, so, they are misleading people to believe they are licensed! read more