my groomer was not easy with my dog for his first time at a groomer, very rough, didnt even ask his…read morename until the end of his grooming. didnt talk to him barely spoke to me. she sprayed him in the face when I told her he does like hoses , felt super rushed there all of 2 minutes for a wash , blow dry , nail clip , deshedding ear cleaning. when I bought it up to the other staff attention she said she's going through personal issue. then go home. won't ever be returning

Took my dog here for the first time and the ladies were so nice. The main reason I decided to my…read moredog to a groomers was because he doesn't like baths and he's a big dog so it's a bit difficult for me to give him a bath. So I decided to leave it to the professionals. Our dog gets stinky really fast within a week he's the first dog I've had that we bathe him and within the week he smells. When I picked up my dog he was such a happy boy with the ladies and he smelled so good. They told me he did great and that he was a very sweet dog. They seem surprised that he was so calm when they were cleaning his ears with no problem haha they really like my dog and they even said to bring him back anytime haha I will definitely take my dog back because he seem to really like it there and he didn't look scared at all he was happy. Location is on the corner and there's parking on the front and aide of the store. Very easy to get to. They also only take cash so fyi.

This service has been an absolute life saver for us. I have two dogs (shitzu and and malti-zu) both…read moreare senior rescues who have special needs. Helen is amazing. They pull right up.in your drive, plug in and get to work. The dogs never are crated and are always done in less than an hour. Beats driving to and from the groomer 4 times on groom day. High qualify, great cuts and they love my babies. Yes it's slightly more expensive but the convenience factor is definitely worth it!

Not good at all. People like this should not be in public facing jobs that require interpersonal…read moreskills. I get that the owner must prefer animals-- but since animals aren't going to walk in on their own, human skills are also needed. Those are not skills this owner possesses. Her organizational skills are lacking also. When I spoke to her assistant to schedule the first time, I asked for a fax number to send the boys vaccinations, and after taking the time to do that, this woman had no idea how to access her faxes for some reason, and I had to bother my vet's office again. I took my two teacup Pomeranians here ONE time. One of my poms had a pretty, full coat when he went in, and when he came out, half of it was gone. I specifically asked that he not be trimmed too much. My husband thought we should give the groomer another chance. When I came for a second time, and asked her not to cut it short like last time, she argued with me, swearing she didn't cut it short. Now maybe she defines "short" as shaved to the skin or something, but his hair was so much shorter, that we had to put him in a harness one size smaller. Never had that with another groomer. Not only that, but however she cut his hair, it is not growing back. She basically wrecked his coat, and is trying to blame the dog, saying he has "coat funk" (which our vet says is made up groomer jargon). Rather than blaming the dog, all this woman needed to do was to listen to me when I told her not to cut too much of my dog's hair off. Instead, she had to be right, and had to have the last word. She refused to listen, was rude, and kept repeatedly using this term "coat funk." The final straw was when she said "I didn't give your dog coat funk." No lady, you gave him the crappiest hack job of a hair cut he's ever had, and wrecked his coat. You did that. Not the dog. And I will let everyone know that this is the last place to take a dog you care about. If your dog has any kind of double coat, I advise you to go elsewhere. If you have any special instructions you want implemented, go elsewhere. If you want to be listened to, go elsewhere. You and your dog deserve better.

The company was very responsive and easy to get in with. I told them that my pup has looser skin…read moreand a history of getting nipped if groomer isn't careful. They assured me they'd be careful and take their time. I found a cut and several scratched on my pups little arm upon picking her up. I was not notified that my pup was injured and when I called to talk to them about it, they didn't respond. They still haven't responded :(

I was a regular monthly customer of My Pet Carnivore for 20 years. The new ownership has brought a…read morerange of changes that I can no longer overlook. Although my product always arrived frozen, containers were broken and/or missing with every order. Sometimes I received incorrect product. I have finally been reimbursed for most of the damaged or missing products-but it was a hassle. They didn't respond to emails or website inquiries or phone calls. There is no longer an option to contact them via fb messenger. I finally had to comment on a fb ad post to contact them. I have also had orders arrive a week prior to the delivery date, after following their instructions to put delivery date in comments...and despite numerous messages to them (voice/text/emails), they delivered it early and i had no freezer space. Crickets to my concerns. I tried to overlook issues in the beginning, but they only got worse. I continued getting broken containers, missing items or incorrect items with every order. The new containers are no longer recyclable-which is a lot of trash into the environment. With such poor customer service and no attention to the container problems, I didn't feel i could continue to trust product quality. It might still be great, but all I have is their word, and my trust is not there anymore. Sadly I had to make the choice to leave a company I had supported for so many years. I found a new vendor who gets the product to me undamaged, and doesn't require me to buy insurance to cover them doing their job. It's also a little less expensive overall, even though I now pay shipping. I can no longer recommend this company. It used to be a really awesome vendor.

They have great product but not good enough where you have to pull out sharp broken plastic pieces…read moreout of the square containers. The round plastic containers were amazing. Don't know why they switched them to the square ones that always come broken. The company also doesn't reply back to your emails. No refunds when you can't even feed your dog safely when there's plastic pieces all throughout the food. Highly disappointing and would not recommend!!!! I'd rather feed my dog kibble than use this company.

Why can't all businesses be this good??…read more They watched my cat for 5 days. It was easy to set up on their website. Vaccines have to be up to date and they check for fleas at check in. That gave me peace of mind. Nightly they send a report card describing their behavior, waste, and how much they ate. You can also call anytime. I will definitely use them next time!

They did a great job with grooming my sweet 9 month old pup. She was a little nervous going in but…read moreshe came out prancing with her fresh cut.

They totally butchered my dog. You can see all the clipper lines. She was shaved even though I…read moredidn't want her to be. I gave them three references pictures. I'm so upset. It will take the entire summer to grow her hair back out so someone can fix her! Worst experience ever!

made an appointment to take my dog in today. It's about 20 minutes from my home when I got there…read morethey had no appointment scheduled and told me it was scheduled for Friday. They could not find my dogs card. We have been coming in there for many years love the original owner, however the person that they have there now looked very unkept not friendly or professional. I was scared to leave my dog, however really needed him groomed and thought I was probably overreacting. They thought they could go ahead and take care of him. They called me an hour later to come and pick up my dog because then they decided they couldn't do him today. The facility looked dirty and in disarray not like it used to look. I found another place close by that was able to take care of him and told him about my experience. They said they had been receiving many customers because a lot of customers said that when they came there, it was closed not opened yet after they had scheduled an appointment as well. I really loved coming here it makes me sad that it's like this now.

I did a walk in nail trim with my very squirmy dog. She hates her nails done but it is a necessity…read more I was promptly greeted even though it was a full house and nearly every grooming station was full. Jesse was very pleasant and kind. I shared my concerns and was heard. They took my girl back and got her in place. Then one started to tend to her nails and Jesse saw help was needed and immediately stepped in to hold my girl. Then a third person came in to help when they got to the front paws. There was a large dog barking, surely in response to my dog's nerves energy, Jesse asked for the groomer to take the dog to the back to help create a calmer experience. It helped and only two were needed to get the job done after that. I can not say enough about the staff I encountered on this random Thursday for a nail trim. I am beyond impressed with their kindness and professionalism. I am forever grateful. I will be back.

Our Ginger came home perfect. They did a great job, just what we wanted! We have always been happy…read morewith Snipits !!!

Gwynn is the best auntie for my cat Socrates! She not only does the basics of food/water/litterbox…read morecleaning, but she also plays with him, brings over fresh catnip, and takes the best pics of him for me to see how he's doing while I am gone (usually grumpy). I cannot recommend her enough. I trust her implicitly and she makes being away from home and my bestest kitty buddy much less stressful.

Frisky Business Pet Care eliminated the stress of leaving my 2 cats for a week while I travelled…read moreoutside of the country for a week. Gwynn is a genuine animal lover (my typically shy cat even came out of hiding for her attention), detail oriented and dependable. She went out of her way to send updates with photos and also rinsed out the wet food cans and cleaned the litter boxes before I returned home so that I could come home to a clean smelling home. Highly recommend!

Our dog Jack is a lovable but very anxious little guy. I was worried about getting him groomed and…read moregot some additional tranquilizing medicine just in case. Christy is great. She muzzled Jack just for safety and gave him a thorough and loving bath followed by a wonderful grooming job. Jack was in the best hands possible for his first outing. Jack looks great and we are going back to Christy whenever he needs a redo. Christy is sooo good with Jack. Five stars aren't enough.

This was my 3rd visit for adopted 4 yo havapoo and the service here is great! He comes home all…read morefluffed out and handsome, they take very good care of him while he's there and I get a text so can pick him up as soon as he's done. A few before and after pics added!