Most amazing and loving person to ever watch my dogs. I spoil them so much and they don't even skip…read morea beat when they're with Jessica. I'd giver her 10 starts if I could.

From the owner: Pet Drop-In Services, Dog Boarding, Doggie Daycare, Dog Walking Services…read more Our mission is to provide the best care for your furry family members. We strive to make the experience of trusting your pets to someone as reassuring and comfortable as possible. We will treat your babies with the upmost compassion and care as we do our own.

Extremely professional. Takes the time to make your dog feel comfortable. Her grooming is amazing…read moreand leaves your pet looking and smelling so clean! Highly recommend.

We did not have a good experience with this groomer. Very little, if any, cutting which we asked…read morefor. It appeared she only bathed our dog and trimmed her nails. Our dog's appearance was unchanged when we picked her up. For that we were charged $75. We won't return.

We like this groomer! Friendly service and my dogs are always cut nicely and clean. They are not…read morelocked up in boxes while they wait, but are in play pens. The location could be difficult to find as you have to go down a driveway to a house, veer to the right and then go down this long driveway behind the house. The door is next to the garage doors for the groomer. Once you figure it out, it's easy to get them to.

I am so grateful to have found Emily and Cedar Creek Dog Grooming! Her biz model is amazing in that…read moreshe comes to your house and washes/grooms your dog in the comfort of their own home. Brillant! She was so gentle and sweet with our 11yo Golden Retriever. He took to her immediately, and actually seemed happy to be being cleaned. He normally hates the groomers, it gives him so much anxiety with all the other dogs there and the noises. He shakes and will not get out of the car. So, Emily coming to us and making him so comfortable while getting a much needed bath/groom was amazing. This service is a God-send. He smells and looks so handsome, too. I HIGHLY recommend Emily and her business!

I was contacted twice but the groomer never got back to me after the two contacts. I'm still…read morewaiting for a response.

We LOVE Krissy! She's thorough, professional and so gentle and caring with my little maltipoo. She…read morefinishes in under two hours, and most of all I really love how my pup isn't waiting in a cage surrounded by other dogs barking or crying, which can be incredibly distressing on both dog and parent! None of that here since it's a smaller business. The front staff is also really nice, welcoming, and helpful should you need any pet related items!

Such a cute store and they did a great job clipping my big dog's black nails!…read more Good quality store with good prices and friendly employees and owner.

We had to get our older female cat trimmed, since she just isn't able to groom herself as well as…read moreshe used to. Since Nancy had trimmed her before and also had done my father in laws' dog before, we made an appointment. First they have no problem with you staying to watch the bathing or grooming, then they bathed our cat with no problem, which is pretty impressive if you ask me. The bathing is done expertly, humanely and efficiently with as little stress as possible. Nancy is excellent at grooming, telling us what she was doing as she worked and she even trimmed the claws and expressed the anal glands without us needing to ask. She worked quickly and handled our older cat gently and before we knew it, she was done. Our cat looks 100% better and no doubt feels better. Great place for pet bathing or grooming!

The owner is a really nice guy, he is great to my dogs. They always look great afterread more

Our dog had numerous cuts. We were not told that she had been cut by the razor…read more We will not return.

The owner and staff are super friendly, courteous and does a stellar job at grooming and boarding!…read more They truly love animals!

They take excellent care of our senior pups! They always come back with great haircuts!read more

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.