I see why this place gets bad reviews so I have 3lb Pomeranians who are very picky eaters and when…read moreI feed anything different from their routine they get sick tummy problems runs vomits etc.. I ordered farmina from this place like I've done before ahead of time and they call me the day of delivery the "manager" she said her name is "Megan" and says they can't deliver if I wanted it to get shipped?!?!?!? Keep in mind I was very cleared when I ordered I had run out of food and already had giving my dog the little ceasars food which I couldn't do for another day two or three because my dogs would get sick. Maybe I could get away with substituting one day with probiotic but more days wouldn't be ok, knowing my senior dogs 11 & 8 years olds and 2 yr old Poms would get an upset tummy. For all this I could've ordered straight from farmina or chewy for less and probably faster delivery. I wish I could've had the other lady's contact I belive her name is "sara" or "kylie" I get them confused because she's been very helpful in the past and has fix issues that this very "new manager" has tried to give smh. Hate that "Megan" called me the same day. Terrible place this will be my last time ever ordering from them. Not reliable and not putting MY pets needs first "Megan" is kind of rude and not welcoming or a pet lover. "Sara" or "Kaylee" was a better fit and animal lover she would accommodate or work with you looking out for your pets best interest hence why I ordered again from this shop even tho I also had an issue last time but "Sara" I belive her name is recognized my name called me apologize for the other person and fixed the situation and I had my dogs food delivered early noon ish the next morning.. but not today "Megan" was not that type of person shaking my head. Next time if you guys read this cancel orders in time not the same day! And be nicer very rude! If you not in it for pets best interest maybe is not your line of work "Megan" big middle finger to you a'hole

Went in for a pick up delivery today for my dog food thinking everything goes smooth, usually…read morefriendly encounters with the cashier or whoever is working there but today was a little different. I pick up my dog food once a month usually so I have been going there for the past 7months. But today I went in tried picking up my dog food which my sister ordered, but the girl in the front was just completely rude. No, greetings or hi how can I help you and as soon as I walked in she completely looked at me different. Regardless I came in walked up and said I needed to pick up my dog food, she asked can I get a last name. Usually I order my food online myself so knowing my sister bought it this time I used my last name and completely forgot she has gotten married recently and changed her last name. So when I gave her my last name the girl in the front looked at me like I'm crazy but I showed her screenshots with the order number and receipt that shows everything. She completely ignored that and asked for the last name so I just called my sister resolved it and gave her the right last name. After I said the last name she just stares at me for a second gives me a weird look and turned to look at her co worker then she kind of slowly turned around as she's hesitant to give me the dog food. When she did give me the dog food nothing was said no thank you or anything. Kind of sad I've been getting my dog food here for about half a year now and this one incident will have me look for another place to get my dog food from. Maybe try hiring people that will have them come back and not feel uncomfortable JUST TO PICK UP DOG FOOD can't imagine walking around asking for help about food with the kind of enthusiasm that the employee gives off. Great to know that this would be the last time I spend my money here!

This is a pretty cool little pet shop. The employees/owners are really great and will take the time…read moreto answer any questions you may have. They don't have a huge inventory but what they do have in there is of use to any pet owner or perspective owner. The animals they have are always healthy and well cared for too. We will definitely continue to shop there for as long as they are open, even if for nothing more than the excellent service!

Charming and widely diverse pet supply shop in the heart of Culpepper. I love that the heart and…read moresoul of the owner and staff can be felt in every inch of the shop. Lots of cute items to brighten your pet's life and yours!! I love that diversity snd inclusivity are clearly important to the owner...and that philosophy is not just written on the wall or the website, it's apparent throughout the store...this place is for everyone (and their pets). Staff is super friendly and very knowledgeable about their products. And of course I couldn't finish the review without giving a huge note if love for their shop cat, Bluey. He's a real charmer and totally won my heart over!! If you're in the area or just stopping through, make sure you spend some time shopping at Reigning Cats & Dogs!! They're wonderful!!

Cute animal themed shop in Downtown Culpeper. There's a little something for your pet, but a whole…read morelot more. You may even find something for yourself. Lots of items packed into this shop.

This is a five-star business all the way. I keep forgetting how good they are and rediscovering it…read moreevery year or so when the bigger pet shops don't have what I need. Two years ago, when my cat was dying (during the pandemic, geeze 2020 sucked) E M Dodgers was the ONE place I could find the Nutralife paste outside of her vet's office. They were curbside only but they were so compassionate and great about having it ready for me each time. The details are a little hazy but I do remember a particular employee going the extra mile for me one time to straighten out my order and get me the paste that my cat needed. Today I was there for the litterbox pellets that my bunny uses, Yesterday's and I was reminded of what great customer service - with a smile - and extension of care this place provides. My receipt says the employee who helped me today was Emily and if it's her, then shout out and thank you!!

It's 1:20 p.m. on a Thursday. Said they were open at their new location. I really needed a special…read morekind of cat food. I get there, take my 20 month old out of her carseat, walk up the stairs for a sign that says Sorry, we're closed. Will not be coming back.

Such a cute store and they did a great job clipping my big dog's black nails!…read more Good quality store with good prices and friendly employees and owner.

We LOVE Krissy! She's thorough, professional and so gentle and caring with my little maltipoo. She…read morefinishes in under two hours, and most of all I really love how my pup isn't waiting in a cage surrounded by other dogs barking or crying, which can be incredibly distressing on both dog and parent! None of that here since it's a smaller business. The front staff is also really nice, welcoming, and helpful should you need any pet related items!

Love Dog Krazy! Staff are wonderful and helpful.... we go here and Plank Rd .... LOVE both…read morelocations!

I got a new groomer named Jayla I believe and omg she was awesome. At first i showed her a picture…read morefor an example that had a bit too much hair and when i asked if maybe i could come in another time to get it a bit shorter. Right then and there she took the time to get my baby perfect. They had great customer service and there was a cute doggy helping at the front desk :)

Convenient, friendly, price compatible, properly stocked. what more can you ask for?!read more

It's very unfortunate this one is the closest one to us now because the staff is terrible. Cashier…read moregirl acts like she's there by force, doesn't greet you or have the basic customer service skills. This is my second time shopping here; she will rush to get you out the door, seems annoyed anytime if you mention you have a discount code or points to redeem. Another worker also looked miserable to be there. She saw me pushing a cart with dog food while carrying my baby in their car seat and she WATCHED as I struggled to move the shopping carts out of the way because they were scattered and blocking the walkway & when I finished the just walked past me without saying a word. SO tempted to make the drive to the Parham location each time because they were the nicest & most helpful.

I adore this store! It is the best place to buy high quality dog food in all of Charlottesville!…read more They have a wonderful selection of raw food and high quality kibble (K9 Naturals, Primal, Blue Ridge Beef, Stella and Chewy's, Orijin, etc), super cute and extremely durable dog toys that last weeks to months, and just extremely pleasant customer service. Oh, and very "fresh from the farm" treats too, if you know what I mean, like chicken legs ;) I come in every few weeks to replenish our stock, and the gentleman that owns the store is always able to comment on the pros and cons of each product he offers -- and I really appreciate the honest perspective! I feel everything in the store has been carefully chosen and curated, and in addition, the prices are awesome. I get 11lbs of raw food for $50 dollars. If you go to Petco or anywhere else in Cville, prices are about double that. So check out Crate and Marrow... I think you'll love it too!

So disappointed in the groomer, I told her keep the length on his head and ears, and this is what…read moreI got! She told me she didn't think he looked good with long fur on his head, so she cut it, and not even a straight cut. She also shaved so close she made him bleed!