Great shop with a good variety of pet food A very helpful and friendly business ownerread more

We shop here on a regular basis, the owner is very knowledgable and helpful. They have brands that…read moreI can find nowhere else unless I order online which I prefer not to do. Their prices are competitive. My wife and I can highly recommend Tabby & Pup

Barron had a Furr King day at day care. The owners and the staff was very gracious and so awesome…read morewith Barron. His welcome to Furr Kingdom card is on the refrigerator and he was so proud of himself today. I also think he may have a fondness for the homemade food!

We have boarded our two dogs here numerous times over the past year and have never had a bad…read moreexperience. We are VERY picky about where we board our dogs so finding Furr Kingdom was such a blessing! The owners are so nice and you can tell they love the dogs and genuinely enjoy what they do. I can honestly say that this is the only place we have ever boarded our dogs where I don't worry about them. I wish I could give them more than five stars!

I always go here for my dog. They are all amazing and the hours are great . They are kind to all…read more I had to change my appointment a few times and they were wonderful. They also have treats and lots of play time with the other dogs. I groom my dog here as well !

I have a small dog and this was her first time at a grooming salon. I let them know that I wanted…read moreto be sure that they would be gentle with her and I liked my first impress upon walking in. I could see they were calm individuals and honestly this helped me feel at ease with leaving my little girl with them for grooming. You can drop off your sight and they give you an estimate of about when the pet will be ready for pickup. There's no real need to have a big parking area for something like this. However they also have a day care for dogs and I think we'll try it out sometime. There are a few parking spots on the premises and plenty of parking on the road. This is on a side street away from Midlothian turnpike so it's a relatively quiet area anyway. We will return.

I have to comment on mouthy - and dogs who do not like to play with other dogs- the reason a open…read moredaycare has to use the same protocol for different breeds behaviors is to avoid a dog fight- also if your dog "catches " a cold- etc while at any facility- it is exactly like children at a school- lice, colds,flu- etc your dog - your responsibility- if you feel like it is not - you should keep your dog at home.

We had been faithful Pets at Play customers for over 3 1/2 years, having taken our 4 year old since…read moreshe was a puppy, and our 6 month old for a solid year at least two days a week for each. Over that time, we've provided them thousands of dollars in revenue, I'd estimate somewhere around $8k-$9k between daycare, baths and occasional boarding. In March of 2019, we sent our older dog in for her regular daycare appointment and requested she get a bath and her nails trimmed. When we got her home, we noticed she was licking her paw quite a bit and saw one of her nails was badly damaged, split, and beginning to ooze pus. No one at Pets at Play called or told us her nail was damaged, even though they said her nails were cut. We emailed the owner with our concerns and received a call back from an employee - to this date, the owner has never contacted us about this incident. The employee specifically told me she was calling as to not cause any confusion, but they could not get their story straight. Personally, it sounds like they didn't want a paper trail of any potential responsibility. One person said the nails were cut, then the groomer said they did not need to be cut. If the nails got cut, why did no one tell us they damaged her nail? If they did not need to get cut, that obviously means you checked them all, right? And if you saw one was damaged, why were we never told? Whatever the case, our dog went to daycare just fine, but left with a badly damaged nail which required sedation and surgery the next day to the tune of $275 in vet bills. Whether or not our dog's nails were cut, Pets at Play was negligent at best, and deceptive at worst in trying to conceal or claim ignorance of her injury sustained while in their care. Finally, to add insult to injury, I went into their online system that weekend to cancel the next two daycare reservations (because our dog needed to be at home to recover from surgery), and they had deleted all of her reservations for the next year without telling us. I never said anything to them, so why would they delete our standing reservations? It doesn't seem like a good business practice to alienate loyal customers as we have been for years. The way Pets at Play treated our dog, my wife and me is no way to treat loyal customers. We always enjoyed taking our dogs to Pets at Play for daycare and boarding, but I no longer have any faith in how they treat us or our dogs. We have not returned, will not be returning, nor can we recommend their services.

SArah and her group are beyond great. They handle our tiny cat with breathing problems and our…read morelarge blind/deaf dog without any issue

We left two of our dogs at home for a little more than two weeks while we were out-of-town. These…read moreare both dogs who had never been boarded or left behind before. One is ten years old and the other a little more than 1 1/2 years old--and we were very concerned about their welfare without us around to take care of them. (Yes, they're both spoiled.) We decided that leaving them at home would be better than boarding them and contacted Sarah based upon the recommendation of our groomer. We could not have been more pleased with the result. Sarah had three young people who made four visits each day for the 2+ week period. They reliably showed up on time each day and fed, walked and played with the dogs during the visits. (It did take a couple of days before the dogs adjusted to the change in their routines but they generally did adjust--although one had eating issues but that was because he is a little neurotic and had nothing to do with the care provided. In fact, the sitters went out of their way to work with that particular dog to get him to eat.) We received detailed daily reports about each visit by email, with pictures. Most importantly, we were quickly contacted with any issues or questions that arose. We would absolutely use Sarah Sits again and highly recommend them to anyone who wishes to have pets cared for in their own environments.

Our dog seems happy and well cared for during his stay, however, recently I had to cancel an…read moreappointment. My doctor would not clear me to take the planned trip. So I called Dog Stop with 24 hours notice and was told that they require 48 hour notice, doctor's note or not. They then charged my credit card $50. I really don't feel that this policy is fair and am not sure I will ever use them again.

Rudest owner i've ever met. Kelley is extremely passive and doesn't know how to speak to anyone…read morewith respect, won't ever bring another dog here again. Would never recommend this place and am surprised it's still running with her in charge. I've shared my experience with other pet owners and they have even agreed that they completely avoid not only bringing their dog here but working here because of the way Kelley chooses to speak to people. I don't trust anyone that can't treat others with decency.

I am very picky about the care that is given to my two yorkie mixed dogs. They have very different…read moredispositions, and personalities. CoCo, my daughters Chorkie (Chihuahua and Yorkshire terrier mix), she is very shy but friendly. However ChaCha "my heart", is a Jack Russell and Yorkshire terrier mix, and she is very territorial, and don't want to be bothered with strangers...especially men. Jarrett, the owner came over prior to my vacation for a meet and greet. CoCo was so friendly, and loving. But ChaCha did not want to be bothered at all. Growling, cowering in the corner, etc. Jarrett was so patient with ChaCha, he sat on the floor attempting to draw her out. Jarrett came twice a day, morning and evening to walk, feed, and to interact with them. I communicated with him while on vacation, and I was pleased with his reports. Usually when I'm on vacation, I will take them to a pet boarder. Or sometimes ask a family member to watch them. Upon returning home from vacation, I've noticed that they would be clingy, not eating, nor being themselves for a while. Under Cool Canines care, they were engaging, happy, eating, and independent. I am very pleased with Cool Canines Pet Care Services, and I would use them again, and again. I'm a fan. Thank you Jarrett. Your company is awesome!!!

Luna couldn't have been more happy to receive the care and company given by Cool Canines,…read morefounder/owner, Jarrett Wansley! In my experience, I was unable to give the courteous amount of time to schedule a visit, but he worked with me, carved out a schedule plan for me, and was at every visit ahead of time! I felt like I was right there at the house with her because I was updated along the way. Plus, it was super exciting for me to see my pup on Instagram having a good time, as well! Very highly recommend this service!!

They always take the best care of our dogs. Our dogs are wagging their tails when we pull up. They…read moreare the best.

My husband and I boarded our dog here this past week and I couldn't be happier with her care. I…read morealso had her groomed while she was there and she came home looking precious and they even gave her a cute little Easter bandana. I feel like they really care about her. We called mid-week to "check in" and they told us how she was eating and behaving. Super friendly place with incredibly reasonable prices. Additionally, they offer a 10% off discount if you board your dog for 7 days or more. Will definitely be using the Hanover Humane Society again for grooming and boarding!