Leaving a review to help others considering working with Hire-A-Hubby…read more
I needed to replace a 'gas cylinder' for a Herman Miller chair that I own and I set up a date for these guys to come out and try to remove the 'stuck' cylinder.
The morning of the work, David told me his guys where sick and couldn't make it, so I reached out to another contractor who I told I would contact if 'H-A-H' didn't show up, cancelled, etc.
Then 10 minutes later there is two guys at my door from 'Hire-A-Hubby'. I told them what David said, they where confused, so I just let them do the work.
I called off the other contractor, apologized for the inconvenience, about 15 minutes later the guys got the cylinder out!
I then asked how to pay, they told me David would invoice me. I then reached out to David and he wanted me to Zelle him.
I then asked for an invoice and today, about a week later, I got an invoice and was able to pay through the Quickbooks they invoiced from.
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So, in a nutshell, do they do the job IF they show up? YES!
Is their communication the best? NO
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If you're in an emergency like I was, this is my work chair, I need it as I'm on the computer ALL DAY so fixing this was needed, then maybe give them a shot.
From other reviews it seems like they are just Handy Men, so if you need a specialist, electrician, etc. I'd maybe look elsewhere BUT if you need some good ol' grunt work, something moved, removed, taken down, put up AND you don't mind some miscommunication that 'might' occur, then H-A-H isn't a bad choice!
Thanks David for the help, just leaving a honest review for everyone, I think an assistant could help their team a lot and clear up the loose ends.