Wow, first thank you Yelp for being a site where you can turn to for referrals…read more Now let me tell you my AC stopped working in my 2017 Escalade. After reviewing a few companies on Yelp, I felt the need to call. Francisco answered the phone and listened to what I was experiencing with the AC. I booked an appointment for the next morning. The shop was busy and I waited my turn in line. A few of the customers that I saw coming in had been in before for other reasons and obviously had a positive experience because they felt like they knew Alba and Francisco really well and trusted the team. Within a few minutes, my car was being looked at. I took a walk around the park, which is very close by and came back in 30 minutes and they assessed that I need a new compressor. Luckily, before I got back, Alba had already ordered it, and it was on its way taking about 30 minutes to get there. A price was quoted, and it was fair and reasonable. Because it was gonna take a few hours, my wife picked me up and we ran some errands. I received a call and it was from Alba around noon. He said they installed the new one and took it for a test drive. It worked good for a few minutes then stopped. He assess the problems already ordered a new one and said he'll have it done before the end of the day. I received a call around three saying the car will be done by four so at 3:30 I headed to the shop. The car was waiting for me out front. Alba took the time to explain what it happened. He also went above and changed many of the fittings as he seen problems with them before. He even changed one of the belts that control the compressor at no charge. Alba and his team are truly a rare find. Noticing all the workers were always engaged and working. They really have a good team. Well, in the lobby, there was a sign on the wall I read I wish I took a picture of it, but I didn't. It spoke to listen to the customer write down the problem. Assess the situation and determine the solution and communication with the customer. You can tell that this establishment embodies that culture. They do more than just AC as I heard other people were in there for brakes and other things. I definitely will recommend this company to my friends and family. This is an honest Repair shop that goes above and beyond. And towards the end, I realized they were AAA approved.

I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes…read moreCLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes CLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.

Wow- what a great place!! Great service and prices but I really think the HONESTY IS THE ALL TIME…read moreBEST IF THE BEST!! I love being able to trust what a mechanic is telling me- these guys are!!

Coming from a young male college student who barely ever leaves reviews, so you know this isn't…read moresome biased crap or some AI stuff. I normally have another mechanic I go to, but he was busy and I needed an oil change/inspection before a trip. Called like 8-10 auto repair shops within the vicinity around 4pm, these guys were one of the few who actually answered the phone. The lady who answered sounded chill and helped me out quickly with getting an appointment scheduled. When I arrived for my appointment, I was met with a chill dude named Alex who was straight forward, informative, and just let me know what I need to know without pushing any extra stuff on me. Prices were fair too and they even gave me a little first time customer gift. If you don't wanna stress or be anxious about scheduling and getting your car checked out, then I'd say this place is worth going to.

I took my vehicle to a shop with great reviews. They gave me what seemed like a reasonable initial…read moreimpression, but when the actual quote came back it was around $2,400, and then they started pushing unnecessary add-ons. The part itself wasn't expensive, but they insisted the labor was extensive and pressured me into getting it repaired immediately. not trusting my instincts but also needing my car back quickly, I went ahead with the repair. About a month later, I found out the issue was actually related to a recall. That meant I could have had the entire repair done at the dealership for free. What makes it worse is that they clearly knew something was up they even told me they had to contact the dealer for information. Because of that, I ended up paying a couple THOUSAND dollars I didn't need to spend. In hindsight, they were aware it was likely a recall and didn't disclose it properly. Very shady experience definitely go somewhere else.

Omg the body shop shane suggested was on point. They gave me good pricing I was supposed to pay…read moremore.ER body shop is the real deal just the schmidtys is for mechanical work. Er completed the job early 6 days wich meant alot about my rental car which was fantastic 2026 prius. The even buffered out some scratches that I couldn't do myself plus they washed my car I didn't even recognize it lol

AMAZING EXPERIENCE WITH GUSTAFSON BROTHERS!…read more After my car was hit by an uninsured driver, I was so stressed and terrified that because my car is older, it would be totaled and I'd suddenly be stuck with a car payment. Gustafson Brothers was AMAZING! They walked me through every step, kept me updated throughout the process, and made a stressful situation so much easier. Best of all--they didn't total my car! Thank God! They repaired it beautifully and had it back to me in less than two weeks! They even let me leave my rental car at their shop when I picked up my car and offered to return it for me. Talk about going above and beyond! Wonderful work, wonderful customer service, and people who truly take care of you. I HIGHLY recommend Gustafson Brothers!

1 star I will never…read morebring my car back here. I brought in my Mercedes S63 AMG for service (previously serviced here without issue) and authorized about $10-11k in recommended work. I was promised completion Thursday, then Friday -- and late Thursday was told they'd broken a turbo-related component during the repair (which they acknowledged and said they'd cover). Then the replacement part turned out to be wrong for my VIN. Because of the repeated delays I had to change my Orlando flight at a cost of about $1,300, and my brother's plans to use the car for his engagement proposal that weekend fell through entirely. Nearly two weeks after drop-off, I finally picked up the car and paid over $9,000. They'd knocked off a few hundred dollars and thrown in a free detail/engine steam clean I never asked for -- not what I wanted. I asked for a $1,000 adjustment given everything I'd been through; they offered $250 and wouldn't budge. I got in the car to leave and the check-engine light came on immediately. They first told me that was "impossible," then hooked it up to diagnostics and said they needed to keep it again. During this conversation I was told "facts don't care about feelings" when I explained how poorly I felt treated. They ultimately claimed a separate, pre-existing oil-wicking issue in the wiring harness/PCM -- unrelated to what they broke -- despite having driven my car roughly 50 miles during their "verification," and despite the light being off when I dropped the car off. They encouraged me to get a second opinion. I did -- Beach Benz reviewed the paperwork and flagged concerns before even inspecting the car. Bottom line: broken part, blown deadlines, a very expensive travel disruption, $9k+ paid, and I still drove away with a check-engine light and an unresolved problem. I won't be back.

This is a great place. May not have late hours, but that's ok. They are good at what they do and…read moretrustworthy. I have taken my wife's Cherokee twice here and they have always done great service, quickly and priced fairly. Other places always wantv to charge more, plus someone's didn't even get it right... Sam was honest and on time. I would recommend them any day. The service was also fine with a smile. Please tell them Frankie sent you. It may not get you anything, but I truly enjoy supporting local businesses who do things right.

I've been a customer with Jim's for a number of years. Sam is the most honest and reliable mechanic…read moreyou'll find. He won't over sell you on anything and will give you only sound mechanical advice (to include using the right parts). His prices are very fair (not super cheap or expensive). I don't go anywhere else but to Sam.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Came in for an oil change. Ended up getting a gasket fixed x(! Being a women, I feared getting…read morescammed. But Henry put me at ease! He was kind, explained everything in detail, and even showed me what was wrong with my car. Henry suggested I take pictures and send to my husband. Henry was such as sport and answered all my questions my husband and I had! Thank you Henry!! and thank you to all those gentlemen working on my car in this heat!!!

Johnny and Henry and the best completely made my experience so easy and worth coming in! I will…read moredefinitely return to this location based off the customer service!!

Been going to Ron's for years now. Found the place as when I was working in the area and we needed…read morea shop to take care of our fleet, AND they were just down the street. Now I take my personal cars to Ron. The shop is always clean and plenty of seats in the loby if you are waiting. I find their prices fair as the mechanics are trained & cerfified and shows the intergrity of the place. (They want you to be happy & return) They make recomendations for repairs and dont force them on you. If you dont know anything about cars they will explain what they have done or why you need something done in ways you can understand. Ron and his staff are always friendly when you speak with them. You know this is a good place as they are always busy with repairs.

Ron Catt is incredible. I came here with my car because it was having engine trouble and they were…read morerecommended by AAA. Let me tell you, I am so so glad I did. Every person working at Ron Catt is knowledgeable, friendly, and helpful. They make it very clear what solutions are for keeping your car at its best and ensure you know what is optional vs necessary. Specific shout outs to Corwin and Jack for providing comprehensive breakdowns. Pricing is fair and the peace of mind knowing your car is in good hands is invaluable. I look forward to bringing any future vehicles here and you should too.

Excellent customer service even though ultimately I had no repairs done to my car. They were very…read morethorough with the inspection and even went above and beyond to look up if the dealership would cover the needed repairs with warranties. Would definitely bring my vehicle back for any problems in the future! I would recommend Doctor J to anyone who lives in OC. Thanks for reading! ^-^

My radiator was leaking right near this auto park and I had never been here but i just had a…read morefeeling when I pulled in here that they would take care of me. Steve first added some coolant to see how bad the leak was and to see if I could maybe just make it home but the leak was pretty bad and I didn't want to risk blowing a head gasket. I left my truck with them and got a call soon after I got home ( they gave me a ride ). Steve gave me the price and details which were both reasonable and had my truck ready the next day by 3PM. Would definitely come back and highly recommend them as well. Thanks Steve and Kevin for the fast and efficient work.

Expertec is the Best! we won't take our vehicles anywhere else. You will appreciate their…read morepromptness, reliability , expertise and kindness. Thank you Expertec.

My 2nd appointment here !…read more I was having car issue that other mechanics couldn't figure out, I show up without an appointment and was greeted by a warm service. I thought my starter was going bad, but upon their inspections, a cleaning on the battery terminals was recommended and that resolve my issue. I told them I needed to go a smog & they had it in house service. In less than an hour, I was already back on the road home. Thank you for your services ! I will return again for my future car needs