Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

fast and effective service, would use again. He helped fix the range of my rental property same…read moreday.

My dishwasher way past warranty wasn't doing a very good job. Before just replacing it I figured…read morewhy not at least try to fix it. B&U was the first respinse to my request. I cannot express how amazing this guy is. He knows exactly what he's doing. The price was more than fair. Didishi is professional, knowledgeable, right on time. I cannot recommend B&U more enthusiastically. If you need an appliance repaired, call him.

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Easily the worst appliance repair company on planet Earth. We just moved and the new outlet was…read more4-prong and our unit was 3-prong. We replaced the cord but it didn't work. Called Andy's. "Repairman" (lol) told us we needed to use LG screws to connect and had us buy new ones. That's the "service" we received for $169.00. Still didn't work. Called new company. Guy immendately checked the power. Breaker was tripped. Andy's didn't even check the power. Guy laughed when I told him the story about the LG screws. Called Andy's multiple times and was told manager would call back. He never did. Apparently he is a spineless wimp who hides behind his employee's skirts. Stay away from these inept, unethical thieves masquerading as experts in the field.

Joe was personable and educated me about a few things, washing machine related. I didn't realize…read moreit's helpful to unplug a machine to reset the computer. I was only charged a service call amount was a fair price. I learned, when booking the appointment, that the service call would come be subtracted from my total bill. I thought that fair. This is a small business, family owned and Joe is impressed with his company. I say, ignore the naysayers on this app and give this company a try.

I would strongly encourage potential customers to consider a more reputable company before doing…read morebusiness here. In my experience, this company does not adequately stand behind its workmanship despite advertising a "100% guarantee." The original repair work on my ice machine was completed in mid-August at a cost exceeding $550. Within a short period of time, the unit began experiencing additional issues. In October, when the machine stopped working, I contacted the company and scheduled a service appointment. After performing troubleshooting on my own, I was able to temporarily resolve the issue and informed the company so they would not need to make a service call. At that time, I was specifically advised not to hesitate to contact them again if the problem returned. Now, in mid-May, the ice machine has once again begun intermittently malfunctioning. When I contacted the company regarding the recurring issue, I was informed that I would be required to pay an additional $100 service fee simply for them to inspect the appliance. Based on this experience, I do not believe the company's advertised guarantee reflects the level of post-repair support actually provided to customers. I was also disappointed in the manner in which the matter was handled by management.

Living in this area the old quote, " It's not the heat, it's the humidity" is very true. Our…read moredehumidifier stopped working and the house quickly became miserable. The A/C does a great job, but when the temperature outside is in the upper 90s and the relative humidity isn't far behind, then the house gets sticky quickly. We called Hoffmann Brothers and made an appointment with our favorite tech, Kevin G. He checked out the unit and knew exactly what it was and fixed it on the spot! The unit began working instantly and I was so happy! Thank you, Hoffman Brothers for hiring the most professional techs who are also so knowledgeable in this area. I won't use any other company than Hoffmann Brothers and will always request Kevin G.

Tyler did a wonderful job fixing our air conditioning unit, honest and sincere worker!!read more

Following a washer and dryer installation newly purchased from Appliance Discounters (Less than 24…read morehours) the washer was not operational after the installation. Logan (Service Technician) was dispatched. Logan was competent, professional and detailed with the service. The washer was not properly installed by the service delivery of Appliance Discounters. Without a doubt and in case of need without hesitation fully recommend PACE. Jeff McManemy West County Saint Louis, Missouri

Taking back my 5 star and making it a 1 star because Yelp won't let me make it a no star. Attempted…read moreto have the dryer fixed. Had to cancel due to family emergency. Called back to reschedule, given date and time window. No show, no call, still haven't heard anything. Will never use again.

The owner, John, is the only technician (which I just found out) and I had an appointment from 2-5…read morepm today. He left a message this morning to see if he could come earlier. I tried to call him back, but his voice mail was full. I just called at 4:35pm to find out when he was coming and he said he wasn't going to be able to make it today since his wife works nights. I understand that things happen, but he made no attempt to communicate with me and now I am in a real bind. These are my points: 1. His voice mail box is full, so I couldn't leave a message to let him know it was OK to come earlier. He had to have seen my missed call, but didn't bother calling me again. 2. He didn't call me to say he wouldn't be able to make it, so now it's 4:45 and I will never be able to get someone by the time I leave town. 3. No apology for not being able to make it. 4. Offered to come tomorrow, but I am leaving town with a 15 month old and need to do his laundry before I go. 5. I said I would call the office and see if someone else could get there today and he said OK. I called and found out he outsourced a company to answer the phone, so me calling the "outsourced" office was a complete waste of my time. The outsourced office let me know he was the owner and only technician, so there was nothing they could do. Nice of him to waste more of my time, don't you think? Needless to say, I am not a happy person right now. If my review stopped here, I would only give 1 star. John called me back and said he tried to find a friend that was in the same business and available this evening, but didn't have any luck. He gave me some simple things to look for that may have fixed the problem. They didn't, but at least he tried and apologized for the inconvenience.

From the owner: Clayton Appliances is everywhere you need us to beread more

Great company, Tony was very helpful and only charged for what we needed. I kept his number for…read morefuture jobs!

The technician was able to come out the same day and fix our refrigerator. Very knowledgeable,…read morefriendly, and efficient.

Mis-diagnosed Bosch dishwasher issue. After over $500 in repairs we still don't have a functional…read moredishwasher. Wouldn't use them again or recommend.

I recently had an extremely disappointing experience with Mr. Appliance in Chesterfield, MO -- a…read moreNeighborly company (I guess not so much). We originally called them for a warranty repair. A technician came out and completed the work, but within five days the issue resurfaced -- clearly related to the original repair. When I contacted the office expecting basic follow-up service under the warranty, I was instead met with resistance and unnecessary defensiveness. The customer service representative, Debbie, was shockingly rude and unhelpful. Rather than listening or acknowledging that this was a warranty call tied to work they had just completed, she repeatedly focused on warning me about potential trip fees if the issue was somehow "my fault." This was completely inappropriate given that the problem returned almost immediately after their service. The tone was dismissive and confrontational instead of solution-oriented. For a company that promotes itself under the Neighborly brand, this experience was anything but neighborly. At no point did I feel like they stood behind their work. Instead of owning the situation and scheduling a prompt follow-up, the conversation felt like an attempt to pre-emptively shift blame and protect billing. Because of the incompetence in resolving the issue and the unacceptable level of customer service, I chose to fire Mr. Appliance and take my business elsewhere. If you value professionalism, accountability, and respectful customer service -- especially on warranty repairs -- I would strongly encourage you to look elsewhere.

He told me the mode switcher on my GE washer was not working so I replaced the mode switcher, the…read morewasher is still not working properly.

From the owner: Customer Satisfaction…read more At DZ Appliance Repair, your satisfaction is our top priority. We are committed to providing exceptional customer service and workmanship. From the moment you contact us to the completion of the repair, we aim to exceed your expectations and ensure your complete satisfaction.