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    Just Maintaining

    5.0 (5 reviews)

    Services - Just Maintaining

    Automatic garage door installation

    Garage door or opener repair

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    Applegate Door Company

    Applegate Door Company

    (4 reviews)

    We live in Philomath and strive to support our local businesses. I DO NOT recommend Applegate Door…read moreCompany. They installed a garage door opener for us about a month ago. It worked great until our springs broke, not their fault. My husband tried to replace the springs himself to no avail. We needed to call the professionals. Applegate Door Company was booked out a month, so we contacted another company. The other company informed us that the wrong door opener was installed and that our $500 was wasted. We called Applegate to give them a chance to rite their wrong. We were jerked around and told it would be more than a month for them to look at it for eligibility of a refund or replacement. I feel like this is HORRIBLE customer service!!! We are very disappointed and will never recommend them.

    One star too many. We ordered a garage door from Applegate on October 20th, 2018 and they told us…read morethey were backed up and that the installation would not be until December 7th. At the time they also required a 50% down payment to initiate the order. Even though this was a long wait, we went ahead and placed the order anyway. Then, when we contacted them to confirm the installation, just before Thanksgiving on November 20th, they said they would only be measuring for the door on December 7th, and the installation would not be until December 27th! This was not a misunderstanding on our part, as they also told our contractors that the door would be installed on December 7th. What was most infuriating was the fact that they were not the least bit apologetic or sympathetic to this delay. As such, we cancelled the order, and again, they never bothered to call us back, they just sent us receipt in the mail. Had we not cancelled our order, they would have held our $800 deposit in their bank for almost 2 months without performing any work or ordering a door. They should have returned our ~$800 deposit with interest. In addition to this rotten customer service, and to make matters worse, Applegate lied to our contractors. Our contractors, who had recommended Applegate and felt bad, called them to find out why they had changed their installation date. Appelgate told them they had "went to the house but nobody was there" and that they "lost all of the notes regarding our order". If they went to our house, which is an empty vacation home, they never informed us, and of course we would not be there. Overall these guys remind us of the old shoddy aluminum siding businesses from the1960s, and it seems they think they are the only game in town. Well they are not. There are several other local garage door installation and sales businesses that we found have excellent customer service. Our advice, don't waste your time......

    Just Maintaining - garage_door_services - Updated May 2026

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