My stubborn father had been without his upstairs toilet for nearly a year.... It wasn't working and he didn't know why so he just left it, to fix on another day.
As soon as I heard about the toilet being broken for a year and knowing that he had to go down to the basement each time, middle of the night or middle of the day, it was time to take action.
I called Justin for his assistance and to get a quote and understanding of what was wrong. He happily offered to come by the same day and take a look. He reminded me that he could help with other projects if case it was needed. Which he did and still does.... All in due time.
Justin met us for the quote, right on time and wearing a mask. Thank you!
He introduced himself and mentioned his specialties upon meeting my pop and sister.
Anyway, he checked out the toilet, asked a couple of questions, stuck his hand in the nasty water to show us why the whole thing should be replaced instead of just a part or two. He went over his fee and cost of a new throne for my pop. He was friendly and trustworthy and available to do the fix for us that same day. Within the hour, we had our quote and our new toilet (choosing to pick out our own). He met us back and was gone within a couple of hours from arriving. We had attempted for him to do more work for my dad and his home, but anchors needed to be purchased and my dad changed his mind. Justin was very understanding and respectful to my dad, his home, and his wishes. We appreciated his patience and flexibility while my sister and I had a sense of urgency and excitement that we were getting things done for him!
We have his info to follow up in a week, after we return home, for Justin and his team to help our pops more. Bianca is absolutely lovely and we enjoyed getting to know and support the family business.
I'd recommend giving him a call for a free quote anytime you need some assistance. He has HVAC and plumbing experience and can help find other folks eager for work and specializing in, just in case Justin can't do it....
What else can I say?
I highly recommend for him and we will be calling on Justin's services again. My pops house is over 100 years old and my dad is nearly 80, needing a handyman's help every once in a while. read more