We were having trouble with our electric flickering in the house. Brett answered the call and…read moreimmediately came to diagnose our issue. It had to do with our main connection in the house. Brett took care of the issue along with all of the communication with ComEd and the county to get the line switched. Brett did great work and had clear communication and a fair price for the project. We have recommended him to other neighbors and they have been happy as well.

Brett & team took on a big project in our old Rockford home and did an incredible job. Really…read moreappreciated how transparent he was about costs as the project went on and especially happy about the quality of work. We're happy to have found our go-to for electrical work in Rockford. Highly recommended!

if I could rate higher than a 5 I'd rate a 10. we had a generator installed and the absolute…read moreprofessional level of work was unbelievable. The company definitely takes care of their customers as if they are their own family. My Son also had a generator installed and feels the same. We both agree we will never use anyone else for all of our electrical needs !

Friendly staff and great communication. Work done quickly and cleanly! Will recommend to…read moreneighbors.

We just finished a generator installation by Andrey and another employee. We are totally satisfied…read morewith the installation process. They both do excellent detailed work and met individual requests including adding an outlet and installing the gas line and electrical line underground from the electric feed to the generator. We would highly recommend them!

Couldn't be happier with the service provided. It was easy to arrange a visit to service my home…read moregenerator. Andrey continued to help troubleshoot afterwards by phone when my generator kept losing connection to the local network - it turned out to be a weak WiFi signal. Two enthusiastic thumbs up!

Mike and Matt were professional efficient and friendly. Recommend and will be contacting the, again…read morewhen electric work is needed.

I moved to Byron a little over two years ago, and needed to have my Generac generator serviced. The…read moreamount quoted by Generac was ridiculous and would only cover less than three years of coverag When I questioned the amount, their solution was "find an electric company to repair it for less". Not a terribly customer friendly attitude. I found Gates Electric that serviced my generator and replaced needed parts, and made sure the generator was in tip top shape and was ready to pitch in and save the day should I lose power. The repair person, Jeremy Witt, was knowledgeable, competent, and responded quickly and I would recommend Gates Electric to anyone needing any kind of electrical work in the future. Thank you Gates Electric for your excellent service.

Most outstanding contractor and team I have ever worked with. *****…read more Wanted to purchase a whole house generator. James promptly visited and the company followed up with a quote. I had questions and was able to speak with Brian. He clarified some things regarding the generator and we also talked about "what ifs???" He was kind and patient and took his time with me. Five stars for just that. ***** I went with Blackhawk Electric & Generators because they helped me understand what I was purchasing and the service I will be provided. I went with a 18kw generator and they supplied the EMP shields that I additionally wanted installed. I didn't have any doubts that I made the right decision with product and company. Installation day was flawless. They arrived on time and went to work. These guys know what they are doing and know how to effectively communicate with each other and the homeowner. They are amazing and you will be a happy homeowner too.

I need two light fixtures replaced in my kitchen. The electrician showed up in time and worked to…read morefix the problem. I felt the cost was fair and was very happy to have my kitchen looking bright again. I would call them again if I needed any work done.

Honest work, amazing service, very efficient. Definitely will be using them moving forward.read more

We hired North Shore Electric to design and install a gutter and downspout de-icing system. Despite…read morethe system being powered on, the downspouts freeze solid, water backs up, and ice pools at the base--creating a serious safety hazard. We raised this issue last winter and again this year, and each time our concerns were dismissed, with blame placed on us despite the system being turned on well in advance of freezing conditions. We are now being told that their 10-year "warranty" only covers the cable itself, not evaluating whether the system is functioning properly or was correctly designed. In other words, if the system fails to do its basic job, we still have to pay them just to tell us why. What is the point of a warranty if the company refuses to stand behind system performance or take responsibility for obvious design failures? Between the unsafe conditions, refusal to investigate without charging high fees, and repeated deflection, this experience has been extremely disappointing. We would not recommend this company. It's clear that once they receive their nearly $5,000 payment, customer support ends.

We were very satisfied with the service we received. Had a new bathroom fan installed as well as…read moresome pot lights replaced in kitchen. Prompt responses from start to finish. Would definitely recommend this business!

After satisfactory work on our back-up generator, we asked Jeremy for a bid on some outdoor wiring…read morework. We chose not to engage Ideal Electric and in deed we haven't had the work done. None the less, Jeremy emailed me a bill for the job as work completed. I reminded him by email that he wasn't engaged for the work and, of course, did not do the work. Not sure if its incoherence or dishonesty and would have left it at that, but just received the same bill in the mail. JEREMY, if you really think you did the "Pond in Ground Power" work, give me a call. If your memory returns to reality, cease and desist with the fraudulent bills.

Donatello Electric is the best, communication, customer service, professionalism and follow up…read more This is the first time using this company and am so satisfied, highly recommend this company. Michael Parker was just great, his customer service and workmanship showed he sure knows what he is doing and working with a smile. Thanks to all of you!!!!!!!!!!!!!! Mary Fran Green

I need my old fluorescent tubes fixtures removed from my basement and replaced with LED. Don called…read moreme to discuss the options that were available. Matt then came out and did the work. I was very satisfied with the results. Both Don and Matt communicated clearly with me. There were no surprises which is always nice. I would recommend Donatello Electric to other and will contact them for future projects.