Used them for both dumpster rental and paved patio. Highly recommend. Couldn't be more pleasedread more

Fast, Reliable service, great pricing and the customer service is amazing. I will definitely call…read morethem for my next dumpster rental.

Great company! Friendly, professional, and quick. Made the whole process easy. Highly recommend!read more

Contacted three different septic companies for a routine five year pump out & each was responsive…read moreas to when they could visit & the price of their service. Mr Creef was left a message & called back a few hours later apologizing because he was operating heavy equipment at the time I called. He was very receptive to sending his crew as soon or later as I wanted & his price was a little lower than the others. Today Isaiah & Seth arrived & efficiently went to work. As I've never lived with a septic system previously they patiently & professionally answered the numerous questions I had & were extremely thorough in doing a complete & focused clean out to include washing out the filter leading to the drain field. Great young men that I recommend if you need this type service.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

Have used Pop's Repair for HVAC, appliances and plumbing. Highly recommend. Great to work with one…read morecompany that can provide all the services. Both their response time and quality of work are great.

Never respond to calls! I have taken them off my call list. I guess at some point they must've been…read moregood, but for some reason like I said, they never respond to the calls or messages left.

I've called them at random times for the past 6 days and they won't answer their phone I don't know…read morewhat's changed . they used to be very consistent I just drove by the house and saw four lettered work vans/ trucks sitting in the driveway.... guys o know we all get slammed but come on'. Guess u gotta be tight or live close..who knows..gotta go elsewhere sorry.

I have to highly recommend this company because it is rare that I can even get anyone to respond…read moreanymore for a service call or help. I called about repairing my refrigerator at 11 a m. and explained my situation with a freezer and a cooler full of food and fearing it would all spoil. He was at my house when he said he would be just a few hours later, even though I'm further out. He was great! Explaining everything he was checking and a lot of facts and info to keep it running properly that I would have never known. Even cleaned my glass shelves. Price was extremely fair and he showed me the piece he ordered and how much it cost. No added cost to me. Couldn't be more pleased! Won't call anyone but him?

We love Richard. We have used him for several appliance repairs on our home and, for our clients,…read moreas contractors. He always shows up or calls to let us know when he is running late or needs to reschedule. His diagnostic price is very reasonable for the Outer Banks. Definitely recommend!

Heat Pump Service Issue and Billing Concern…read more Background In September 2024, I purchased two new heat pumps from R.A. Hoy. Since I am retired and spend most of my time at home, I do not need to adjust the temperature frequently. Specifically, the unit in question serves the upstairs area, which I rarely visit during the day. Discovery of the Issue In February 2026, I received a service message on my thermostat for the upstairs unit. Upon checking the unit through my app, I discovered that it had been running continuously, 24 hours a day, since mid-November 2025 up until the present date in February 2026. Service Call and Diagnosis I contacted R.A. Hoy for service. The technician identified that the unit was only producing 70-degree air and was one pound low on refrigerant. I also have 2 inspections each year that were reported as good. Electric Bill Concerns Because my electric bill is automatically paid from my bank account and has remained consistent for over 10 years, I had not been monitoring it closely. However, after realizing the heat pump had been running non-stop, I reviewed my bills and noticed an increase of over $100 per month starting from when the unit failed in November 2025. My electric bill is normally lower in the winter as my gas furnace heat my home when temperature is 40 degrees or lower. Concerns Regarding the Repair and Warranty I received a bill from R.A. Hoy for the refrigerant. I believe that, since the leak appears to be a result of the initial installation, I should not be responsible for this charge. Additionally, if this leak is not properly addressed, it is likely to recur annually. However, I was informed that because the issue arose more than a year after installation, it is not covered under the warranty.

Paid for two maiatianance contracts up front, took my money and refused to honor the second…read morecontract.

Called Don to schedule a mold inspection of our Corolla vacation home. Don was great to talk with…read moreand explained our issues. Since he is independent he didn't push for expensive remediation like the last company. A+