My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

It's really hard to find good solid reliable companies that practice the old-school type business…read morestrategies (honesty integrity and professionalism). It all started by contacting them to get a simple quote their were on time and their price was very competitive. The most impressive part was that Kevin was very patient and extremely knowledgeable about the work that he was quoting and explained step-by-step exactly what he will be doing. After receiving several bids, I went ahead and asked for a quick start and they jumped on the working mediately and finished up in one day! I even had to step out and told Kevin I would be right back and had another contractor show up and Kevin was nice enough to let the contractor know what I needed done since I was not present, this is called going above and beyond! Do not waste your time shopping around, trying to cut corners, go with a credible company that knows what they're doing, experienced and the price was respectful. I am happy! Oh before I forget, after the installation there was a small issue that was a concern, they immediately addressed it and were there right away! This to me was impressive because they back up their word on service!!!!! Thank you Brian Schmitt and crew!

My furnace was blowing cold air and I didn't know who to call. I decided to call Mike Owens Heating…read more& Air Conditioning. I called and left a message and he got back with me right away, within an hour there was a very nice man at my door. He repaired my furnace In less than 30 minutes. Apparently it was just a wire that needed replacing. But the reason I'm writing this is that they charged me a very reasonable price. I am elderly and I had no idea what the problem was, he could have told me that he replaced parts or anything, how would I have known. Thank You for being very honest, you don't always find that in today's world. Thank You Again Pam Whitter

Mike Owens Heating/Air installed our new system today. We had used them in the past and found them…read moreto be reliable, courteous, professional and honest. Today was no different! They showed up on time, worked diligently and took the time to explain everything. I would highly recommend Mike Owens.

Their response to my posting for the job was very fast. I set a time for them to look at the…read moreproject and give me a quote. Not only did they take the time to explain what my real issue was but also gave me options for fixing it I did not think I had and then did the repair while they were there. They were so professional and courteous, I was very impressed. I do not know how to say enough about how great they were. I well simply say I know who I am contacting for my next project :)

I had this business come out two different times for two separate problems. They were courteous and…read morevery professional. They came out, gave options to fix the problem and quickly fixed them. I cannot say enough wonderful things for this business.

Amanda was very rude and had no interest In my business, very terrible experience ! Should would…read morenot even tell me her full name and acted like I was good enough to be treated with respect and dignity.

My furnace went out and I was given a price on a Thursday for a new one, agreed to the offer given…read moreand had the new furnace installed on the following Friday. This company will be getting all of my HVAC business in the future. Thank you for your amazing service!

Outrageously over-priced for HVAC replacement. They do a sales-pitch like that of a bad used car…read moresalesperson. I strongly recommend replacing your system with a different company. We chose Baylor's HVAC instead for less than 1/2 the cost of Brackett plus we got a Carrier system vs unknown (to us) Daikin system.

We had Brackett install a Generac generator for my mother-in-law's house. It was not an easy…read moreproject since the gas meter was at one end of the house and the electric was at the other end of the house. They did an EXCELLENT job on the project and a very reasonable price. They were professional to work with on the project and completed it quickly. We are all very pleased that we chose Brackett for this project and would use them again without hesitation. Don Minton

Had a/c put in my home. They had cut the vents in my hardwood floors so uneven. Didn't even…read moreapologize. Sent guy out to make vents bigger and just cut bigger hole in the floors. So now I have 2 vents that are crooked and in one vent chunk of wood in corner missing.Had trouble with the air conditioner right from the start. They had to call in man from the factory after months of complaining that they sold me a lemon. The man came in and knew what the problem was immediately. It needed 2 things they didn't install. Wow so professional. I DO NOT RECOMMEND!

From the owner: As a Carrier factory-authorized dealer, we work with the leader in home heating and cooling…read moreequipment. As such, if we don't provide what you need and want, we're not doing our job. We train each of our employees to see your job through from start to finish, making sure your unit or system performs up to your expectations. And to keep it operating at peak efficiency, we provide quick, professional service and complete service plans. It's all part of our longstanding customer-service tradition to ensure your complete satisfaction. Contact us today to help you get on the right track to total home comfort. Keeping your heating and cooling system properly maintained by a professional is essential to having it run the way it should for years to come. We are dedicated to ensuring our customers have comfortable and clean air year-round, and that's why we encourage our customers to schedule HVAC maintenance with us once to twice a year.

Call them to replace the flow valve on a toilet because I'm out of town should be an easy job and…read morenot that expensive. The man that looked at my toilet said it was $379 to replace the inside of the toilet. I've never seen a price like this in my life I changed out my own toilets and you can buy a decent toilet for $89 at a box store. He then called me back with a new price of $229 because he didn't have the materials with him he was gonna have to charge me to go to pick them up. I paid them the $79 dispatch fee I am driving for two hours to replace my own toilet it's the point. Do not use this service for Plumbing unless you want to get charged these insanely high rates. I don't know how or why people would actually pay this kind of ridiculous prices for a service

Prompt service call.Very professional tech..the $12.00 part that you charge $119.00 is crazy. Hope…read moreit was worth losing a repeat customer over gouging prices.

Tyler Conley did such a good job in diagnosing and fixing my mom's furnace problem. He was on time…read morefor the appointment, had the problem diagnosed quickly, and had the equipment with him to fix the problem. He was friendly and ensured the billing was correct with the office before we paid it. We have been using J. E. Shekell for over 30 years, and plan to continue having them continue to service our electrical and HVAC needs in the future.

They never showed up when when the appointment was maid i asked them to call my wife since I…read moreworked, they never called and havent heard a word from them since