My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

They were very professional & explained exactly what they found. They repaired & cleaned,…read moreeverything is working great.

My furnace was blowing cold air and I didn't know who to call. I decided to call Mike Owens Heating…read more& Air Conditioning. I called and left a message and he got back with me right away, within an hour there was a very nice man at my door. He repaired my furnace In less than 30 minutes. Apparently it was just a wire that needed replacing. But the reason I'm writing this is that they charged me a very reasonable price. I am elderly and I had no idea what the problem was, he could have told me that he replaced parts or anything, how would I have known. Thank You for being very honest, you don't always find that in today's world. Thank You Again Pam Whitter

Mike Owens Heating/Air installed our new system today. We had used them in the past and found them…read moreto be reliable, courteous, professional and honest. Today was no different! They showed up on time, worked diligently and took the time to explain everything. I would highly recommend Mike Owens.

I had this business come out two different times for two separate problems. They were courteous and…read morevery professional. They came out, gave options to fix the problem and quickly fixed them. I cannot say enough wonderful things for this business.

Their response to my posting for the job was very fast. I set a time for them to look at the…read moreproject and give me a quote. Not only did they take the time to explain what my real issue was but also gave me options for fixing it I did not think I had and then did the repair while they were there. They were so professional and courteous, I was very impressed. I do not know how to say enough about how great they were. I well simply say I know who I am contacting for my next project :)

My furnace went out and I was given a price on a Thursday for a new one, agreed to the offer given…read moreand had the new furnace installed on the following Friday. This company will be getting all of my HVAC business in the future. Thank you for your amazing service!

Amanda was very rude and had no interest In my business, very terrible experience ! Should would…read morenot even tell me her full name and acted like I was good enough to be treated with respect and dignity.

So fast and affordable!! They are going to be my new permanent heating and air people.read more

Outrageously over-priced for HVAC replacement. They do a sales-pitch like that of a bad used car…read moresalesperson. I strongly recommend replacing your system with a different company. We chose Baylor's HVAC instead for less than 1/2 the cost of Brackett plus we got a Carrier system vs unknown (to us) Daikin system.

Joey from woodards did a great job on our air conditioner .He is great He saw we needed a small…read morepart and we had him do it so we wouldn't have a problem later .Sure appreciated their wonderful service .We have used them for years.

Had a/c put in my home. They had cut the vents in my hardwood floors so uneven. Didn't even…read moreapologize. Sent guy out to make vents bigger and just cut bigger hole in the floors. So now I have 2 vents that are crooked and in one vent chunk of wood in corner missing.Had trouble with the air conditioner right from the start. They had to call in man from the factory after months of complaining that they sold me a lemon. The man came in and knew what the problem was immediately. It needed 2 things they didn't install. Wow so professional. I DO NOT RECOMMEND!

Man it's not a bad place at all. Man it's not a bad place at all. Man it's not a bad place at all…read more Man it's not a bad place at all. Man it's not a bad place at all. Man it's not a bad place at all. See.

Call them to replace the flow valve on a toilet because I'm out of town should be an easy job and…read morenot that expensive. The man that looked at my toilet said it was $379 to replace the inside of the toilet. I've never seen a price like this in my life I changed out my own toilets and you can buy a decent toilet for $89 at a box store. He then called me back with a new price of $229 because he didn't have the materials with him he was gonna have to charge me to go to pick them up. I paid them the $79 dispatch fee I am driving for two hours to replace my own toilet it's the point. Do not use this service for Plumbing unless you want to get charged these insanely high rates. I don't know how or why people would actually pay this kind of ridiculous prices for a service

Prompt service call.Very professional tech..the $12.00 part that you charge $119.00 is crazy. Hope…read moreit was worth losing a repeat customer over gouging prices.

Thank you to the entire JE Shekell Team for amazing Service. Thank you Herb for explaining the…read moredifferent Armor Shield plans. Debbie

shame on you JE Shekell I feel that we were robbed. I understand after hours service I understand a…read moreweekend service but I do not understand being charged for gas mileage for someone to drive from an out of town service call back in to Evansville when you had to come this way anyway was your tech going to spend the night out of town until he got the next call if we would not have called I do not feel that I should be punished because the call before mine was an out of town person this is a problem that I feel needs to be addressed every single person that I told how much I was charged for a Friday evening call was shocked to say the least I am still dumbfounded at the price I had to pay needless to say I will not be calling you for any other service call needs