I will start off saying that the crew did a lot of work at my deceased parents home. However, the service we received was completely unprofessional and disrespectful. I was told items would be donated, disposed of properly and sorted appropriately. All items were thrown into large garbage bags; junk, new items and even paint and liquid waste. This cannot be legal disposal; hiding chemicals and paint in dark bags? Nothing was sorted, nothing donated, just literally thrown into the truck. Glass was breaking, full bags being thrown up and down stairs. Just complete chaos and disrespect. Only one truck was sent, so when it was full, we had to wait over an hour for them to take the truck to be emptied and returned. It was a complete waste of time. The only individual that spoke English was the one who drove the truck, so we could not communicate/instruct the workers that were left at the house. The crew was completely unprofessional. I went into a bathroom in the home to find one of the workers had urinated all over the floor and toilet. UTTER DISRESPECT! When I was told areas were done, there was broken glass, spilled liquids and general garbage left all over the floor. They did not sweep and cleanup until I complained. Since we were told we pay by space used on the truck, I assumed the trucks would be packed appropriately. Well, the first two were. The last truck I was told, the remainder of what I needed removed would fit. Since it was the end of the day, the crew didn't bother bagging anything up as they had been doing. Things were just thrown in the truck, not packed well and lo and behold....I was told everything would fit. In looking at the truck, it was far from full. Yet, I was charged for a full truck. So after spending over $6000 I have to now pay for a dumpster and complete the work myself. At this point I had lost my patience and complained to the supervisor on site. He had the nerve to say it was my husband's fault because he was paying attention to the crew and watching what they were doing. Isn't that YOUR job? He was rude, condescending and completely unprofessional. and He finally called the company and they decided to credit me $200. Completely unacceptable for all of the issues that occurred throughout the day. When I contacted the company the next day to explain everything, their response was , we can send them back if we wanted. Why would I want them back onto my property? So their response was oh well, we're not doing anything else for you, you got $200. I would not recommend this company. Do your homework....there are way better companies out there that will treat your home and property with respect and compassion during a very difficult time. read more