Person came with no Credentials for Work!Stating who he was or Type of work. Like a card w…read moreidentifying him . My daughter was furious with me for letting him in. She was right Do you know who you sent to my home?

I needed some sensitive documents removed from my apartment and shredded so this review is for a…read moreresidential job not a business. The two gentlemen who came were absolutely delightful. They actually notified me that they could get to my apartment early if that was ok. Yes please! they came up and removed the documents and I went to the street with them for the heck of it to watch the documents get shredded. It was actually interesting so I was glad I did it even if it was just for fun (not because I lacked trust). And off they went and it was all done in a jiffy. Highly recommend.

Initial intake and scheduling was very responsive. While…read morethe pricing was comparable or slightly higher than other companies specializing exclusively on removals, cleanup, and decontamination of biohazard or other extreme property conditions, the intake process provided a better sense of trust in this local, family owned company to ensure removal of furnishings/carpeting/linoleum flooring/textiles from a residential property with years of accumulated respirator level dust, etc. Once the project started, it seemed the Company is stretched thin with high demand, and there were other factors related to actual hours worked and staff performance (minor observations from staff not having or using even paper protective masks, to accidents related to loss and breakage of a few client items) I shared these concerns directly with the Company. I also indicated my understanding how this was really hard work in really hot weather conditions : not easy for anyone. The Ownership/Management was apologetic but did not reduce the charges on my additional invoice, and suggested I call them so they could return to correct any issues I identified and they acknowledged as their own. I let them know I was not available to schedule and ended up using a different level of cleaning company to get the house deep cleaned again (non biohazard) to prepare to paint, etc. Despite some of those type of disappointing incidents I encountered, I would recommend and probably use again, especially for rapid response needs

Scott Vogel provided excellent service for our biohazard cleanup in California. He coordinated…read morethe cleanup with a local company and made himself available 24x7 for assistance, questions and guidance through the entire process. you can't go wrong using his company. thanks again Scott.

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I recently had some flooding in my kitchen and contacted 1800 Water Damage of North Jersey. Eddie…read moreand the team were so responsive and took care of everything right away - highly recommend reaching out if you ever find yourself dealing with water damage, leaking or flooding.

I want to give a shout out to the Junkluggers of Manhattan and Brooklyn. I had a great experience…read more The guys were very helpful, considerate, friendly and professional. The furniture they moved was a difficult piece. A very large, heavy wall unit. They handled it like it was nothing to them. The photos show the before and after. Oh yes, their price was very reasonable and my contact person for the job, Taarik, was fantastic.

We had mostly amazing experiences with Junkluggers for 4 separate cleanouts of a family home with…read more30+ years worth of stuff. The guys even frequently stopped to admire items and would ask if they could keep little trinkets. The crews worked really hard and will hustle to get the job done. They also do a great job of saving photos and items that look like heirlooms. We felt most crews were respectful and even offered tips on how to repair or sell stuff. If not for what went wrong below, we would have had consistently 5-STAR experiences. Where things took a turn was in the last cleanout, a large crew came to clear the rest of the home. Unlike prior crews that took great care in bagging up items and carefully disassembling furniture, this crew kept breaking perfectly good dishes, glassware, vases, books, figurines, antique sculptures, furniture, artwork, wood-framed mirrors, and more. They would toss bags across the room and I would hear entire bags of glass shatter. About half of these items were smashed to smithereens and definitely not making it to new homes. A mahogany table, several chairs, and solid wood bookshelves were also extremely damaged from how they were being moved around and stacked. A primary reason we hired Junkluggers over competitors was for their eco-friendly mission to donate and recycle items! The stuff that was left in the last round included complete china sets now smashed to bits, newly released books that were thrown in with cleaning supplies, perfectly intact art pieces now ripped, branded glassware still in original boxes, etc. Had we known that they would treat this round like this, like rotting garbage, we would have waited and made an effort to offer these items and furniture to family, friends, neighbors, charities, and local groups. It broke my heart watching nice things get destroyed, even though this stuff did not belong to my immediate family. I did get frustrated enough to ask why they kept breaking everything, and the guys just shrugged and said they were running out of time. While they met their commitment of clearing the home, I would think twice before hiring them again, as the degree to which they treat items seems to vary and did not leave me feeling confident that most of it will be donated or recycled.

Everyone from very beginning was very helpful and explained everything well! I would recommend…read morethem!

This company screams professionalism, great work ethic, customer service, and good pricing! From…read morethe start with communicating by phone and email, I found this company to be AAA+ The tank removers Luis and Scott were very courteous, clean, and friendly. Could not be more pleased.

East Coast Environmental Restoration was amazing their team responded quickly and handled…read moreeverything professionally. They took care of smoke and water cleanup, and even helped with insurance paperwork. Our space was restored fast and safely. Highly recommend for fire and water damage restoration in NYC!.

They use deceptive trade practices and first get their victims to sign an AUTHORIZATION TO PERFORM…read moreSERVICES and DIRECTION OF PAYMENT Agreement. They gain your trust by getting your home owner's insurance info and telling you they'll deal directly with the insurance for you. You're vulnerable, your home is damaged, you believe them, then they have you sign a contract with NO DOLLAR AMOUNT. When I signed the agreement, I had my own independent inspection conducted by a licensed mold inspector from an Environmental Company that included a full protocol and an estimate to complete the work that was $3 - 7K. East Coast Environmental Restoration agreed to follow the protocol and agreed that the cost should be close to the protocol's estimate and that is how part 1 of the scam begins. Once they have control of the insurance company payments, they then figure out the maximum amount your insurance company usually pays for such a claim and they then bill your insurance company that amount. The insurance company approves the claim but East Coast Environmental Restoration does not do all the work. They only do just enough to make it seem as if they did, which is part 2 of the scam. The scam on you. THE SCAM: It is the, we get paid no matter what, clause in the contract that reads... 'If for any reason, client receives a check from Insurance Company made payable to Client, Client agrees to pay provider immediately upon receipt of the check." This clause says THEY GET PAID EVEN IF... - They do not include a dollar amount on the contract or provide you with --The Statement of Work or even the estimates or invoices that they provide to your insurance company. - They bill your insurance company $21,475.28, which is more than 3 times the estimated cost ($3000-$7000) included in the protocol you provide them with by a licensed mold inspector & environmental company - They violate several OSHA standards - Whatever they do get done is shoddy work. - They do not even complete the work in the initial protocol that was quoted at $3-$7K. - You have recorded them on video not following the protocol outlined by the environmental company. - Your house still smells like mold. - You get sick from the smell of mold. - You have your final mold inspection conducted that exposes the shoddy work when East Coast Environmental Restoration says their job is 100% complete but then they refuse to do all the remaining items listed to complete the new protocol outlined by the final inspection. - Your insurance company recognized your situation and issued the final check to you in your name because East Coast Environmental Restoration did not follow protocol and your house still smells like mold. - Your insurance company says not to pay them until you are satisfied or find someone else to complete the job. - You have someone else complete the job properly. - They engage in unfair debt collection practices by having someone call you several times a day screaming at you and threatening you. They reveal their scam by saying, "No matter what we did or didn't do, you signed over the insurance payments to us so that money is ours!" East Coast Environmental Restoration did ALL of that to me and wants me to pay them the "final payment" of $7975.36 for services they did not render or complete! Don't let this happen to you. Avoid East Coast Environmental Restoration at all costs!!

PROS: they come on a timely matter to pick up the trash and they cover a large amount of the metro…read morearea CONS: sometimes they leave trash that falls out of the dumpster when their truck flips it upside down. They were also caught smoking we*d by our firehouse OVERALL: not the company I would hire for the town. The only reason for why my town hired them was because the mayor is friends with the owner--political connection

A filco driver destroyed my car. In the video he acts so nonchalant as the dumpster rolls banging…read morethe back and the whole passenger side of my vehicle. I reach out they said they would pay for the damages I had a life changing matter and when I reached out again I was told I'm sorry we can't help you. Kevin the Director of operations you should be ashamed of yourself. Domenic Monopoli if you really are committed to ongoing excellence in service, safety and wellness please help rectify this situation.

Excellent experience and price. I texted photos of furniture and dismantled items that were…read moreessentially put into a pile, and had a quick reply with a quote. Scheduling was easy and they arrived on time, were friendly and professional. We would defiinately use Joe Junk again!

Great service and attitude. Really good price and various payment methods. I would hire again.read more