Our sewer backed up on Grand Island and flooded our basement. Rainbow International was dispatched…read moreto throw everything away, dry out, sanitize and clean the floors. We are EXTREMELY dissatisfied with the service we received. On more than one occasion, I was told "I don't think that is our job". Many items were left for us to discard, the floors were still filthy requiring bleach and the carpeted stairs were black with sewage tracked up and down. Not to mention glass and nails were left in the driveway from the dumpster. 100% would not recommend this company.

We had our rugs cleaned by Rainbow International and could not be any happier. Mike was complete…read moreand efficient and the rugs came out like new! I have allergies and he discussed how the equipment is maintained. The cost was the same as the quote. My rugs are stain master rugs so did not add the stain protector. I would not hesitate to have them again. Ask for Mike, he takes the job seriously and complete. Very satisfied!!!

Prompt, professional and reasonably priced . They hauled away 2 piles of our unneeded clutterread more

The luggers were polite, on time, called ahead and did excellent job…read more I would call them again.

Hotspot connection takes over 4 1/2 minutes to connect. Very slow speeds. Horrible if you need…read morequick internet.

Thanks so much to Mo at the Niagara Falls T-Mobile store (near Sam's Club). I walked into the store…read morejust to ask a question about my bill and walked out with a new iPhone but believe me, it was my idea and there was NO pressure. 3 days later I was having trouble with my calendar and stopped in to see if someone could help but they said no...but come back tomorrow when Mo is working cuz he's our 'iPhone Guy'. I did and within 5 minutes he had it figured out. Smart, pleasant and easy to work with...I couldn't ask for more. Thanks again Mo!

This is the best phone store in Lockport. Their prices are fair and the service is excellent!!…read more Their rep Joseph is knowledgeable and provides stellar customer service.

Today we had Chem Dry of Buffalo come to our home to clean all our carpets and the stairs…read more The representatives called prior to arrival, introduced themselves and did nothing short of an AMAZING JOB! Very soft spoken gentlemen, Ben & Zach, polite, friendly and before leaving asked if everything was done to our expectations and it certainly exceeded them.

I wanted to share some feedback regarding my recent experience with Chem Dry for upholstery and…read morecarpet cleaning. Having heard wonderful things about the service and with a recommendation from a friend I had high expectations. Joe arrived right on time, which I appreciated, and he was friendly and took care to review everything with me, especially since the charges were quite high. For this appointment, I had a couch, loveseat (both with loose back cushions), two chairs, an ottoman, and an area rug cleaned. Joe spent about an hour and a half on the actual cleaning process, though he was here for a total of two hours. At the end of the visit, he explained that some stains, particularly those caused by my elder mom, wouldn't budge, and that the couches were heavily soiled, but he did his best. Yes, I have two dogs, the couches are dirty hence the cleaning service. In addition too coffee stains on the one chair, that the advertise to be able to take care of. After everything dried, I was unfortunately disappointed with the results, especially given the cost, $700 plus. Just to see if there was any improvement possible, I used my own little green machine with carpet cleaner. In less than 15 minutes, it collected a bucket full of filthy water, indicating that there was still a lot of dirt left behind. I understand that not all stains can be removed, but I do believe that dirt should come out during cleaning. I also attempted to clean the stained chairs myself and was able to make some progress. Because of this, I requested my area rug back, as I am unsure about their cleaning process and feel it did not meet my expectations of clean. See pictures showing the dirty water from my green machine along with a comparison of the cushions after both cleanings. I wanted to bring this to your attention and hope you won't make the same mistake and waste your money and time.

Roger Fulton is extremely knowledgeable, professional, personable and helpful. He has helped us on…read morea couple occasions, thoroughly examining the house, explaining every issue, the severity, and possible solutions. Would highly recommend!

We came to FE Brown's because Annie's family had previously come here and every time, we received…read moreconsistently excellent service so when it was Annie's time, I knew the right place. The entire staff was so compassionate, kind, and helpful during an unimaginable difficult time. Charlene and Jackie made this process so much easier on our family and everything was so beautifully done. I can't recommend them enough to people going through this difficult journey.

My family has been taken care of by F E Brown Sons Funeral Home Inc. 5 times for immediate family…read moremembers. The services, care, compassion and professionalism were second to none. Having a beautiful peaceful park in the back yard was a treasure found in the heart of the village. Tim the director has gone above and beyond in his profession to care for grieving families.

They were extremely helpful locating two unusual markers of friends. Best service ever.read more

Yesterday was a bit emotional but Shawn worked so well with me and gave me grace. I can not express…read morehis compassion and empathy for my family. My grandfather purchased his gravesite for himself and my grandmother back in the 1970s and it was natural that he and grandma would be buried at Acacia Park. However, my mother transitioned and her ashes will be placed with my grandparents and I received the most noble care. I felt like I was with family. I can't express my gratitude enough. My Grandparents and Mother are together again and Acacia Park made that possible. Thank you for serving the community in our time of need and thank you for your compassion. Please excuse me. I can not remember everyone's name in the office. However, every staff member is so professional and polite. Thank you all for treating my family with dignity and compassion.